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DAOC - Uthgard
  • State of the Studio

    Phobos40 said:
    Hey there,

    that's exactly what I meant, not wanting to start any drama with my post in here.

    Thanks for warning me, regarding the credit card ranking. I'm not scared about it. I didn't did anything fraudulent. Just asked for a refund, having a real reason for it.

    I asked politely SBS directly (email) for a refund explaining them my claim (not on the forum @Slapshot1188). They said no. It's ok. It's written down in their term of conditions which I accepted. That's why I now tried to get my money in another way back (it was already declined by Xsolla - I won't get anything).

    By the way - I think that that kind of term of conditions should be forbidden by the law. They present you a project, selling you their ideas, what they want to do and how they want to do it. You like their ideas - it looks conform to what you are looking for - so you give them your money, trusting them. A few months later, they change the main selling agurment without asking anybody - it's ok if they give you the option of a refund. But they don't. 

    Concerning their changes:

    What's that kind of management? Do you think they got the pricelist of SpatialOS, one year after concluding a partnership with them? They did exactly know that it doesn't fit in their financial plan and thy could never pay for it (without publisher - I know it was also a financial issues - it's written in their response I got). That's what makes me so angry.

    I think it's kind of easy to setup that kind of term of conditions. "We take your money (which maybe took you some time to take aside), but hey...if we change something to the product, change considerably the release date, or worst case, don't even deliver you something - not our problem. We don't mind" In my eyes that has nothing to do with a community oriented studio.  

    I tried it, without any success. What could have been the price to pay? A blocked account without any refund? Maybe - I don't mind - I'm not interested in CoE anymore. So if they now blocked my account (didn't checked it) without giving me anything, I don't regret my choice. I tried it. I don't wanna play a game, created by such developers.

    All of you criticizing my try getting a refund, aren't maybe like I am. I'm against injustice. I have a moral. And for me, presenting a project, protected by such term of conditions, which considerably changes while a lot of people already invested money in it (without giving us an option of refund) has nothing to do with moral. That's why SBS died now for me. 

    With this last words I wanna wish you all a nice evening. 

    PS: if you find grammatically incorrect phrases, wrong written words - English isn't my main language. 
    You are Russian?  (Inferred by your use of Xsolla)

    Might explain their ability to so quickly decline you. 
  • State of the Studio

    How charge backs are managed by Kickstarter.

    • We'll help resolve payment-card disputes. If a backer of your project disputes the charge with their card issuer, we'll handle re-presenting the charge to settle the dispute with the card issuer. You’ll be notified that a dispute has been filed, and you’ll be able to provide evidence to help us resolve it in your favor. If the cardholder’s dispute is found valid, you authorize us to charge the credit card number you provided when you started your project for the amount of the chargeback.
  • What about a F2P game with this monetization system

    Scot said:
    I tried to convince Cryomatrix on another thread that if he was being swallowed by that $100,000 Wyrm of his he would not be feeling the "fun". But he was not convinced, I guess I am one of those guys that when I see I guy in a Porsche, I don't feel the urge to race him in my old jalopy. :)
    Those are 2 different things, i wouldn't compete with an undead wyrm (or porsche) nor would I feel bad if someone is driving a porsche. The issue was ruining my fun if someone drives a better car than me. It doesn't ruin my fun, my fun also isn't ruined by someone who plays 10 hours a day running around in the best shit ever. I give them credit where credit is due. 

    Some people game hard all day, I work hard all day.  I'm fine with either. 

    You know, I can't say the same, it always bothered the heck out of me others could gain such an advantage from time played.

    Which is why EVEs system was so appealing, finally I could keep up with everyone else.

    If a player didn't want to grind, they could buy and trade PLEX to fund their activities.   

    Best system ever, well at least for me.


  • EA Confirms 'Early 2019' Release, Claims It's Not a Delay, Also Posts Nearly $200M Loss in Q3 2017 -

    My guess is the delays are due to the devs furiously revising the monitization model and mechanics to support.
  • State of the Studio

    Sovrath said:
    Disagree on all points.
    Actually, he is partially correct on it affecting your credit score.

    Chargebacks are there to protect the consumer but if a person abuses that system then the credit card company could close the card and that affects your credit score.

    Obviously this is a case by case basis.
    I'm pretty sure filing one chargeback with strong evidence no merchandise has been delivered or in fact is anywhere near the promised delivery date isn't at risk of such account closure.