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Yeah I remember what one developer said, whom of which by the way "Refuses to answer any support tickets since he decided to call it out" actually respond to PM on here, or on their own forums either.Forgrimm said:You were popped for buying gold. The dev even called you out on it on these forums because you kept going on about it. Maybe it's time to drop it and move on instead of writing a novella about it in every single thread? From the dev:Renoaku said:So what I would love to know is who is actually running this company, what I consider from personal experience a company of liars whom of which banned my account during the last beta for life and say I purchased currency with Real Money, without evidence, there is no doubt about a rule broken, but I question the integrity of this company and who is really running it when every time I try to login it says banned for 3rd party gold purchase, but they refuse to answer the question in the mail with actual proof.
So I really question the integrity of this company as being the first MMO from Germany I have ever backed for 4 years and never had any previous infractions on the account.
Speaking of Integrity I also don't understand what they mean about exploits, if a person is intentionally abusing a bug or exploit it has to be fixed immediately, for example boss glitching as no doubt there might be one or two if a user finds an exploit and is abused action needs to be taken because resources are a key part in this game when it comes to crafting and stuff. I also love how whoever this "Stefan Wiezorek" person is says without their founders it wouldn't be possible, but in within the game rules, they can't even make them easy to understand for its customers, and founders such as myself, they have made a few changes making it easier to understand but in general they needed to do what Rune Scape did with their rules and make it easier to understand there. https://runescape.com/game-guide/rules
normally, we would not comment on these cases. But as you are being very public about it across various forums, we'd like to make a short statement.
Your in-game chatlogs, and the identity of the account that gave you the gold, leaves us with no doubt that you did indeed purchase gold from a 3rd party website. The fact that account who gave you the gold even said "Hi, I'm delivery" does not help, either.
Note that these 3rd party websites are often involved in account hacking and credit card fraud, so the damage they cause is extensive.
Buying gold from 3rd party websites is clearly forbidden by our terms and conditions, and always has been. On top of that, it is also forbidden in essentially any other game that we are aware of.
Read more at http://forums.mmorpg.com/discussion/462334/before-you-buy-this-game-read-the-terms-of-service#cS4jPJYHPMs0E5J4.99
Looking at steam charts - they lost 90% playerbase since steam launch, hopefully official launch will recover some of those numbers.