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Ubisoft will delete your account, and all purchases, if you don't login regularly. *UPDATE*

[Deleted User][Deleted User] Posts: 1,043
edited July 2023 in The Pub at MMORPG.COM
The user and all related content has been deleted.
Post edited by [Deleted User] on
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Comments

  • ChildoftheShadowsChildoftheShadows Member EpicPosts: 2,193
    The glory of virtual goods
    Scot
  • KyleranKyleran Member LegendaryPosts: 44,001
    edited July 2023
    Now that is one BS policy for sure.

    I've never really played any of their games, maybe the original Farcry, but going forward I wouldn't consider buying anything from them no matter even if they were contracted to make EVE 2.




    Tokken

    "True friends stab you in the front." | Oscar Wilde 

    "I need to finish" - Christian Wolff: The Accountant

    Just trying to live long enough to play a new, released MMORPG, playing New Worlds atm

    Fools find no pleasure in understanding but delight in airing their own opinions. Pvbs 18:2, NIV

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  • kitaradkitarad Member LegendaryPosts: 8,167
    You spend money and they take your games away from you. Fucking bloody arseholes.
    Tokkencheyanedragonlee66

  • VrikaVrika Member LegendaryPosts: 7,983
    That's really shitty policy. I can understand losing access to some stuff eventually when the services are shut down, but once I buy a game it should be mine for as long as the service is online, no strings attached.
    kitaradKyleranSovrathdragonlee66
     
  • WargfootWargfoot Member EpicPosts: 1,428
    Is this a consumer data protection move?
    Along the lines of not keeping data on people who want to be forgotten.
  • FrodoFraginsFrodoFragins Member EpicPosts: 6,052
    It's weird that they sent the first email after taking the action rather than sending a warning email first.  Well it's shitty rather than weird.
  • AmarantharAmaranthar Member EpicPosts: 5,851
    I wonder how long their account had been inactive. 

    Once upon a time....

  • FrodoFraginsFrodoFragins Member EpicPosts: 6,052
    The only video I watched on this said it had to be dormant for 4 years.
  • mklinicmklinic Member RarePosts: 2,013
    Wargfoot said:
    Is this a consumer data protection move?
    Along the lines of not keeping data on people who want to be forgotten.
    If that were the case, wouldn't it be more standard across companies? That said, I'm under the impression the "right to be forgotten" is an on-request thing and I wouldn't generally expect a company to go beyond what they might be legally obligated to unless it benefited them.

    In this case, it just sounds like a stick to keep users logging in periodically so that they can show higher user engagement to share holders (or something equally cynical).

    -mklinic

    "Do something right, no one remembers.
    Do something wrong, no one forgets"
    -from No One Remembers by In Strict Confidence

  • MorbeousMorbeous Member UncommonPosts: 87
    Ubisoft are encouraging piracy by doing this
  • ValdemarJValdemarJ Member RarePosts: 1,385
    edited July 2023
    Pretty sure this isn't legal in the US either, not just France. Expect lawsuits to happen when they pull this move.

    Ubisoft aren't the only ones. Google is also doing this and their requirement is apparently stiffer. You have to use your account "enough". Just logging into email or youtube once in a period of time isn't enough and they don't specify what the limit is exactly. Paying YouTube and Google premium customers are exempt.

    Fortunately, I don't buy my games from Ubisoft directly. I buy them from Steam, Microsoft, and Sony and I doubt they are interested in hopping on the lawsuit bandwagon, so Ubi can do whatever they want until someone buys up their assets after they file.
    Bring back the Naked Chicken Chalupa!
  • TheocritusTheocritus Member LegendaryPosts: 9,990
    They just want your cash...They dont care about you.
  • AmarantharAmaranthar Member EpicPosts: 5,851
    edited July 2023
    The only video I watched on this said it had to be dormant for 4 years.
    Oh, that's so unfair. 
    To be "perfectly" fair, lets check how long a person might live and then deduct the first some years that they were too young to play games. 

    Jeanne Louise Calment of France lived to be 122 years and 164 days old (Guinness World Records). Lets round that up to be safe, and call it 123 years. 
    Now, I am guessing here, but I'd say that 5 year olds could start playing games, as they are, so lets deduct that and come up with a 118 year period of possible gaming. 

    That means that a fair system wouldn't cancel a buyer out for those 118 years. 

    Once upon a time....

  • AmarantharAmaranthar Member EpicPosts: 5,851
    https://gamerant.com/ubisoft-delete-inactive-accounts-games/

    They are quickly becoming the new EA. This will make me seriously rethink any future purchases.
    Interesting comment (that we all know by now, I suspect):

    "While Ubisoft rarely releases titles that have been regarded as outright failures,
    the by-the-numbers style of gameplay in many of its releases has worn out its welcome for many players. This player fatigue is especially pronounced when it comes to the publisher’s open-world titles, with many gamers decrying Ubisoft’s frequent reliance on a formulaic gameplay loop of climbing towers and clearing checkpoints. In response to these criticisms, upcoming Ubisoft games like the Assassin’s Creed Mirage appear to be removing or toning down some of these features."

    I remember a similar thing with Balder's Gate I and II, so many years ago. 

    Once upon a time....

  • madazzmadazz Member RarePosts: 2,115
    They said this years ago too. And its inactive accounts with no games. 

    The article was also updated:

    UPDATE 7/24: Ubisoft has since clarified that it will only delete inactive accounts that do not have any game purchases tied to them.
    VrikaValdemarJAsm0deusSlapshot1188dragonlee66
  • WargfootWargfoot Member EpicPosts: 1,428
    Today a guy in a Ubisoft uniform disconnected my electrical service.
    I don't know if it is related to my Ubisoft account or not...
    GrymmoireKyleranAmarantharNeoyoshidragonlee66
  • [Deleted User][Deleted User] Posts: 1,043
    The user and all related content has been deleted.
  • madazzmadazz Member RarePosts: 2,115
    DarkZorvanReturns said:
    madazz said:
    They said this years ago too. And its inactive accounts with no games. 

    The article was also updated:

    UPDATE 7/24: Ubisoft has since clarified that it will only delete inactive accounts that do not have any game purchases tied to them.
    Good to know. Although I don't trust Ubisoft's claim, seeing as if this were their intention this fact would have also been mentioned on the e-mail sent and not needed any "clarification". But regardless, good to know they have to find a new way to screw players. now. lol
    While I wouldn't dismiss your concern, I do want to mention that this has come up a few times over the years. Its a long running policy that they have had. I think the last time people went crazy over this policy was around 2020/2021. They were deleting accounts that were created to use their forums and had no purchases. These accounts were inactive for a year or more, and again, had no ties to purchased content at all. Around that same time a guy that actually had purchased games had his account deleted as well. UBI admitted the mistake and returned everything. I read they also gifted a few things for their mistake too lol. The dude did have to argue though. Which is frankly BS. They had initially said "there is no way for us to return your purchases". I don't recall any details outside of that.

    Prior to that, I think it came up again somewhere in 2015-2017. 

    Im the outlier here, but I actually like Ubi games and have never had an issue. The games I choose to play have a ton of content and never required me to purchase any DLC (I never purchased any either lol). I don't complete a lot of games, but I guess I just meld well with theirs. In the last few years I've completed AC Odyssey, AC Valhalla, Ghost Recon Wildlands, The Division (kinda, its a GAAS game), The Division 2 (again, kinda, same as prior). I enjoyed a bit of Ghost Recon Breakpoint, but didn't complete it. If we go back further there are plenty more games I completed from them too. Im also someone who has never had any issues with their launcher. Ever. I know lots of others do. So yeah, I am not looking to hate. Been buying games off them for MANY years with no issues.

    And thats my too long of a response lol :)


  • IselinIselin Member LegendaryPosts: 18,719
    That sounds like just slightly anal database housekeeping after the clarification that they're only talking about accounts with no games.
    Kyleran
    "Social media gives legions of idiots the right to speak when they once only spoke at a bar after a glass of wine, without harming the community ... but now they have the same right to speak as a Nobel Prize winner. It's the invasion of the idiots”

    ― Umberto Eco

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  • KyleranKyleran Member LegendaryPosts: 44,001
    Iselin said:
    That sounds like just slightly anal database housekeeping after the clarification that they're only talking about accounts with no games.
    Wouldn't think it would be worth time to send warnings. If no games have been purchased just delete account after a certain period time.

    Can always say it's to be compliant with GDPR Privacy regs or something. 
    Wargfoot

    "True friends stab you in the front." | Oscar Wilde 

    "I need to finish" - Christian Wolff: The Accountant

    Just trying to live long enough to play a new, released MMORPG, playing New Worlds atm

    Fools find no pleasure in understanding but delight in airing their own opinions. Pvbs 18:2, NIV

    Don't just play games, inhabit virtual worlds™

    "This is the most intelligent, well qualified and articulate response to a post I have ever seen on these forums. It's a shame most people here won't have the attention span to read past the second line." - Anon






  • Slapshot1188Slapshot1188 Member LegendaryPosts: 17,603
    madazz said:
    They said this years ago too. And its inactive accounts with no games. 

    The article was also updated:

    UPDATE 7/24: Ubisoft has since clarified that it will only delete inactive accounts that do not have any game purchases tied to them.
    Kind of an important wrinkle
    ValdemarJ

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  • KyleranKyleran Member LegendaryPosts: 44,001
    Slapshot1188 said:
    madazz said:
    They said this years ago too. And its inactive accounts with no games. 

    The article was also updated:

    UPDATE 7/24: Ubisoft has since clarified that it will only delete inactive accounts that do not have any game purchases tied to them.
    Kind of an important wrinkle
    Yes, but looks like a walk back in response to the initial outrage, else why wasn't it part of the initial announcement?
    ValdemarJWargfootScot

    "True friends stab you in the front." | Oscar Wilde 

    "I need to finish" - Christian Wolff: The Accountant

    Just trying to live long enough to play a new, released MMORPG, playing New Worlds atm

    Fools find no pleasure in understanding but delight in airing their own opinions. Pvbs 18:2, NIV

    Don't just play games, inhabit virtual worlds™

    "This is the most intelligent, well qualified and articulate response to a post I have ever seen on these forums. It's a shame most people here won't have the attention span to read past the second line." - Anon






  • olepiolepi Member EpicPosts: 3,030
    I can see their point, if you haven't bought any games, or spent any money (is that true?), then we are not going to keep your free account database forever.

    Especially if you haven't logged in for a long while.
    KyleranWargfoot

    ------------
    2024: 47 years on the Net.


  • VrikaVrika Member LegendaryPosts: 7,983
    edited July 2023
    Kyleran said:
    madazz said:
    They said this years ago too. And its inactive accounts with no games. 

    The article was also updated:

    UPDATE 7/24: Ubisoft has since clarified that it will only delete inactive accounts that do not have any game purchases tied to them.
    Kind of an important wrinkle
    Yes, but looks like a walk back in response to the initial outrage, else why wasn't it part of the initial announcement?
    The outrage started from Ubisoft sending e-mail threatening to close an individual account. Then Ubisoft support gave owner of that advice account advice through Twitter, and that individual case was turned into a news story.
    ValdemarJ
     
  • WargfootWargfoot Member EpicPosts: 1,428
    Vrika said:
    Kyleran said:
    madazz said:
    They said this years ago too. And its inactive accounts with no games. 

    The article was also updated:

    UPDATE 7/24: Ubisoft has since clarified that it will only delete inactive accounts that do not have any game purchases tied to them.
    Kind of an important wrinkle
    Yes, but looks like a walk back in response to the initial outrage, else why wasn't it part of the initial announcement?
    The outrage started from Ubisoft sending e-mail threatening to close an individual account. Then Ubisoft support gave owner of that advice account advice through Twitter, and that individual case was turned into a news story.
    This is how news stories work these days.
    Every ends up outraged over a story short on actual facts.
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