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MHO shuts down after less than 6 months on consoles. Microsoft offering refunds, NA Sony is not.
vomomoto
Member UncommonPosts: 82
Anyone else find this funny? Sony in EU is giving out refunds, but NA Sony is telling users to go take a long walk off a short cliff.
Source 1: http://massivelyop.com/2017/11/28/marvel-heroes-former-dev-says-disneys-not-the-bad-guy-xbox-one-grants-automatic-refunds/
Source 2: https://www.reddit.com/r/marvelheroes/comments/7g5sni/its_official_microsoft_is_sending_out_automated/
So Microsoft is issuing automatic refunds for any purchases you made through them for Marvel heroes Omega, while Sony is telling everyone too bad, so sad.
I only ever got one refund from Sony, and that was for NMS. It was extremely painless and quick. I walked away impressed with their customer service.
Called them about getting a refund for this and was told I not only purchased the last DLC 14 days ago, but also played for a combined total of 8 hours, getting multiple trophies in the process. When did NA Sony support start sucking this bad? I called multiple times, same jerkish reply every time.
Microsoft on the other hand is doing automatic refunds for all MHO purchases, even if you didn't ask for it.
Source 1: http://massivelyop.com/2017/11/28/marvel-heroes-former-dev-says-disneys-not-the-bad-guy-xbox-one-grants-automatic-refunds/
Source 2: https://www.reddit.com/r/marvelheroes/comments/7g5sni/its_official_microsoft_is_sending_out_automated/
So Microsoft is issuing automatic refunds for any purchases you made through them for Marvel heroes Omega, while Sony is telling everyone too bad, so sad.
I only ever got one refund from Sony, and that was for NMS. It was extremely painless and quick. I walked away impressed with their customer service.
Called them about getting a refund for this and was told I not only purchased the last DLC 14 days ago, but also played for a combined total of 8 hours, getting multiple trophies in the process. When did NA Sony support start sucking this bad? I called multiple times, same jerkish reply every time.
Microsoft on the other hand is doing automatic refunds for all MHO purchases, even if you didn't ask for it.
Comments
Luckily it's up to the victims in any case to decide how far they are going to go to protect what's theirs and seek whatever justice satisfies them now, later on or at the end of their lives as they enjoy clearing their bucket list.
Sometimes it's good to be working with a firm which has truckloads of money.
"True friends stab you in the front." | Oscar Wilde
"I need to finish" - Christian Wolff: The Accountant
Just trying to live long enough to play a new, released MMORPG, playing New Worlds atm
Fools find no pleasure in understanding but delight in airing their own opinions. Pvbs 18:2, NIV
Don't just play games, inhabit virtual worlds™
"This is the most intelligent, well qualified and articulate response to a post I have ever seen on these forums. It's a shame most people here won't have the attention span to read past the second line." - Anon
I'd still have to guess that MS is paying out of pocket as Gaz is going bankrupt and their creditors probably get first dibs on any assets.
Actually .. are you a whale? If you are .. then i concur .. please do play. Let me know which game you play. I will go there to have some free fun.
"True friends stab you in the front." | Oscar Wilde
"I need to finish" - Christian Wolff: The Accountant
Just trying to live long enough to play a new, released MMORPG, playing New Worlds atm
Fools find no pleasure in understanding but delight in airing their own opinions. Pvbs 18:2, NIV
Don't just play games, inhabit virtual worlds™
"This is the most intelligent, well qualified and articulate response to a post I have ever seen on these forums. It's a shame most people here won't have the attention span to read past the second line." - Anon
I read that too now. This is the dumbest thing ever. So on the Sony platform as a whole, you can make cash grab games that last more than 14 days and not have to worry about anything. Hopefully this doesn't continue to bite them in the ass like it did here.
No, Sony is still Sony.
Sony Online Entertainment or SOE is now Daybreak
"We all do the best we can based on life experience, point of view, and our ability to believe in ourselves." - Naropa "We don't see things as they are, we see them as we are." SR Covey
Doesn't matter how long you've had the item, it could be 5 minutes, it could be 5 days.
Seeing as how Gazillion had the license pulled in October, everything since then and them going "business as usual" were deceptive practices. People that made purchases in and after October should have definitely been automatically refunded, but not by Sony, by Gazillion.
The stance from Sony in the US is.. "We agree you should get a refund, there is nothing we can do, contact Gazillion for a refund."
The Empire Strikes Back! But cuddly and all touchy feely.
But F2P games? I doubt. But if there are more whales on console, I would not be surprised. Unfortunately they won't affect me because I am a PC only guy.
So $ony are offering refunds from 8/17 and after, even though Gaz was lying from 6 months before the console launch.
Gaz is 100% guilty of false advertising. If $ony had any balls, and really were for their customers (like apparently Microsoft is), they would have refunded everything and dealt with Gaz directly, just like Microsoft is.
Practice doesn't make perfect, practice makes permanent.
"At one point technology meant making tech that could get to the moon, now it means making tech that could get you a taxi."
Sure, Sony can certainly afford to help out customers, but dealing with Gaz is just worthless.