I play the game but I've gotta say it leaves alot to be desired. Gold pressed latinum is a joke. Each DLC that's launched is subpar there's a single questline that has delayed sets that really don't do much I play a science for example with maxed out drainage and the nausican disruptor set is terrible which came from the questline they introduced regarding the lukari.
What gets me is each new DLC has nothing but a new reputation what are we at now? 9-10? I don't think they really go off as well as we think they do (speaking of the passives).
They need fresh blood over there at Cryptic, the management has been failing to bring proper elements to this IP to make it worth it in the story side of things, the beginning of the game is awesome, but once you get to max level you see that there is a serious end game gap.
I'm honestly tired of doing STFs (dungeons) to raise to max my reputations just to have passives and a max rep skill. That's all this game has become is Scroll Bars online where you simply add to a rep or crafting mission and then wait and wait and wait. It's really sad that they can't do something better especially in exploration.
There are several game developers who have made the exploration thing wonderful. One scifi mmo in particular has you talk to an NPC and choose the exploration elements you'd prefer to play for rewards that matter. The instance is then loaded with the parameters you pick such as do you want to gather do you want to defend do you want to do diplomacy if this game had that as an option that you could actually play through it wouldn't be half bad!
I'm hoping that somehow someway they realize what they've done wrong and fix it for the sake of the IP or it might just be time for another developer to make a take 2 on star trek online.