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IP Blocked and can't even access lotro.com

EverAprilEverApril Member CommonPosts: 1
in Lord of the Rings Online
I am VIP Member and spent hundreds on this game.

Suddenly they block my IP.  Can't Ping or TraceRt to access.

If I can't access www.lotro.com - how can I get support.  Grrr.

I'm on Comcast Cable - so how could they block a huge network provider?

Any ideas?  It is Memorial Day Weekend and I'm blocked out.

----

traceroute to lotro.com (198.252.160.58), 64 hops max, 72 byte packets
 1  (192.168.1.1)  4.237 ms  8.244 ms  1.221 ms
 2  10.0.0.1 (10.0.0.1)  1.368 ms  3.845 ms  2.118 ms
 3  96.120.112.9 (96.120.112.9)  6.181 ms  15.377 ms  8.287 ms
 4  te-0-0-0-11-sur04.noblesville.in.indiana.comcast.net (68.86.115.113)  14.296 ms  34.166 ms  26.539 ms
 5  te-8-3-ur03.elmhurst.il.chicago.comcast.net (68.87.231.133)  12.775 ms  13.645 ms  10.505 ms
 6  be-7-ar01.indianapolis.in.indiana.comcast.net (69.139.202.213)  16.949 ms  14.477 ms  26.899 ms
 7  68.86.188.181 (68.86.188.181)  50.559 ms  32.339 ms  24.813 ms
 8  be-33491-cr02.350ecermak.il.ibone.comcast.net (68.86.91.165)  25.977 ms  32.840 ms  23.545 ms
 9  hu-0-14-0-0-pe04.350ecermak.il.ibone.comcast.net (68.86.87.130)  25.383 ms  68.081 ms  58.778 ms
10  chp-edge-01.inet.qwest.net (216.207.8.189)  30.682 ms  22.949 ms  73.753 ms
11  ewr-cntr-11.inet.qwest.net (205.171.17.2)  65.600 ms  42.631 ms  46.014 ms
12  206.103.215.50 (206.103.215.50)  47.928 ms  2034.120 ms  150.856 ms
13  63.236.3.130 (63.236.3.130)  48.375 ms  39.537 ms  42.199 ms
14  10.192.216.4 (10.192.216.4)  45.805 ms  48.878 ms  43.681 ms
15  * *

Comments

  • KellerKeller Member UncommonPosts: 602
    edited May 2017
    Lotro has been sold to Daybreak, maybe that explains why? Anyway the website itself is working for me.
    Gdemami
  • GruntyGrunty Member EpicPosts: 8,657
    edited May 2017
    Keller said:
    Lotro has been sold to Daybreak, maybe that explains why? Anyway the website itself is working for me.
    The Lord of the Rings Online has not been sold to Daybreak Games.  LOTRO is owned and developed by Standing Stone Games LLC.  

    Standing Stone Games LLC has contracted with Daybreak Games to host and maintain the network hardware and software infrastructure needed to run LOTRO.  

    Standing Stone Games LLC is wholly owned by Warner Brothers.  

    The Saul Zaentz Company owns the intellectual property rights to the Lord of the Rings.  They have leased the LOTRO license to Warner Brothers' Standing Stone Games LLC.  That lease was recently renewed.

    Daybreak Games is just the contracted hosting company for LOTRO.
    GdemamiMrMelGibson
    "I used to think the worst thing in life was to be all alone.  It's not.  The worst thing in life is to end up with people who make you feel all alone."  Robin Williams
  • RenoakuRenoaku Member EpicPosts: 3,157
    R.I.P LOTRO, DayBreak Games to break another game );.
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