So I tried to redeem the pre-order items.I got the Buddy Keys no problem. I got the title no problem but the other items never arrived. I contact customer support and they told me it can take up to 24/hr to receive the item and if it fails to arrive I will receive in game mail telling me so. Well that never happened and it has been weeks now.. No fix has been made. I have not received a reply back to my support tickets since.
Utter crap. Game has been uninstalled.
So frustrating. I was actually starting to enjoy the bloody game and would have spent a pretty penny in the shop..