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Archeage just broke

2

Comments

  • linadragonlinadragon Member RarePosts: 589

    This is quite literally a norton issue and it happens rather frequently with certain anti virus out there. Norton actually has a deliberate policy of flagging anything that isn't widespread enough at a given time. I do support work for a software and we occasionally have this problem of false positives when we roll out a new update. Norton is by far the most common of them to do this... This is not really Trion's fault as it's literally something that happens due to Norton's policies in place and basically requires foresight from the user to allow any changes made in a folder or add something to an exception list before it can be flagged at all (though norton will flag any new downloads it has deemed "not downloaded enough" as well until they check it out so yeah...  Def not something trion could of helped as it's someone that is actually a common occurrence with updates, new downloads, and the like with Norton..

  • LuciousVictisLuciousVictis Member CommonPosts: 123
    Originally posted by Talonsin
    Originally posted by DMKano
    Originally posted by Talonsin
    Originally posted by DMKano

    Trions has had plenty of screwups: Auroria launch in US, Dolphingate, failure to have PTS ready at launch, server capacity issues, customer device issues. However this is clearly a *Norton* issue.

    OMG, you have defended Trion in every one of those situations but now suddenly you call them Trion screwups.  Can you please pick one side of the fence and stay there?  At my age I get confused when you defend Trion for Dolphingate in one thread and then call it a screwup in this thread.

    image

     

    Oh you can sift through my threads and find that I always called these trion screwups. This is not the first time I've said this.

    I looked though your old posts for about 60 seconds and found this under a dolphingate thread:

     

    "Still this entire thing comes to down to basically jealousy over petty stuff in the big scheme of the game - this was way overblown again

    Drama - so much drama over what exactly - heh.

    Perspective"

     

    Can you show me exactly where in that sentence you seemed to indicate that Trion did "anything" wrong?  I'm sure somewhere in your 8000+ posts you may have hinted that Trion did a tiny thing wrong and then justified it by saying every game company does it too.  Does that count?  Could you link to all these posts where you say Trion "screwed up"?  I can promise you I will link 5 posts where you defend Trions action for every one post where you condemn it.

     

    " I can promise you I will link 5 posts where you defend Trions action for every one post where you condemn it."

    I bet it is more like 20 post defending trions for every post admitting Trions mistakes.

    Actually ive never seen one post where he actually goes bashing Trions for the multiple massive screw ups that they did. But thats just me, mustve missed it.

    Its quite surprising how many things went wrong with Trion while all they had to do is publish the game and adapt it to their own country needs...

  • TalonsinTalonsin Member EpicPosts: 3,619
    Originally posted by linadragon

    This is quite literally a norton issue and it happens rather frequently with certain anti virus out there. Norton actually has a deliberate policy of flagging anything that isn't widespread enough at a given time. I do support work for a software and we occasionally have this problem of false positives when we roll out a new update. Norton is by far the most common of them to do this... This is not really Trion's fault as it's literally something that happens due to Norton's policies in place and basically requires foresight from the user to allow any changes made in a folder or add something to an exception list before it can be flagged at all (though norton will flag any new downloads it has deemed "not downloaded enough" as well until they check it out so yeah...  Def not something trion could of helped as it's someone that is actually a common occurrence with updates, new downloads, and the like with Norton..

    I dont know if I would call this a complete "Norton" issue.  The sad truth is, most consumers dont do research becuase if they did they would know that Norton ranks near the bottom of in most anti-virus categories.

    If a user went to av-comparatives.org and looked around a bit, they would see that Norton/symantec has never been very good.  Most IT people view Norton as a virus itself.

    I dont think most people in this thread actually think Trion is to blame for this.  I'm just here to debate with Kano.

    "Sean (Murray) saying MP will be in the game is not remotely close to evidence that at the point of purchase people thought there was MP in the game."  - SEANMCAD

  • Viper482Viper482 Member LegendaryPosts: 4,095
    Originally posted by Talonsin
    Originally posted by DMKano

    Because Norton patched today and it broke today. It's been confirmed as false positive. Logic - I don't think you understand the meaning of that word.

    I think Kano is a bit upset since Norton has officially recognized Archeage as hazardous to your computers health.

    image

    You win the internets!

    Make MMORPG's Great Again!
  • LuciousVictisLuciousVictis Member CommonPosts: 123
    Originally posted by linadragon

    This is quite literally a norton issue and it happens rather frequently with certain anti virus out there. Norton actually has a deliberate policy of flagging anything that isn't widespread enough at a given time. I do support work for a software and we occasionally have this problem of false positives when we roll out a new update. Norton is by far the most common of them to do this... This is not really Trion's fault as it's literally something that happens due to Norton's policies in place and basically requires foresight from the user to allow any changes made in a folder or add something to an exception list before it can be flagged at all (though norton will flag any new downloads it has deemed "not downloaded enough" as well until they check it out so yeah...  Def not something trion could of helped as it's someone that is actually a common occurrence with updates, new downloads, and the like with Norton..

     

    It is absolutely NOT normal for a specific game to constantly have trouble with Norton, especially if they indeed said that ArcheAge was terrible for your pc. I clearly remember hearing about issues with Norton at launch and many other time since as well.

  • LuciousVictisLuciousVictis Member CommonPosts: 123
    Originally posted by DMKano
    Originally posted by Talonsin
    Originally posted by DMKano
    Originally posted by Talonsin
    Originally posted by DMKano

    Trions has had plenty of screwups: Auroria launch in US, Dolphingate, failure to have PTS ready at launch, server capacity issues, customer device issues. However this is clearly a *Norton* issue.

    OMG, you have defended Trion in every one of those situations but now suddenly you call them Trion screwups.  Can you please pick one side of the fence and stay there?  At my age I get confused when you defend Trion for Dolphingate in one thread and then call it a screwup in this thread.

    image

     

    Oh you can sift through my threads and find that I always called these trion screwups. This is not the first time I've said this.

    I looked though your old posts for about 60 seconds and found this under a dolphingate thread:

     

    "Still this entire thing comes to down to basically jealousy over petty stuff in the big scheme of the game - this was way overblown again

    Drama - so much drama over what exactly - heh.

    Perspective"

     

    Can you show me exactly where in that sentence you seemed to indicate that Trion did "anything" wrong?  I'm sure somewhere in your 8000+ posts you may have hinted that Trion did a tiny thing wrong and then justified it by saying every game company does it too.  Does that count?  Could you link to all these posts where you say Trion "screwed up"?  I can promise you I will link 5 posts where you defend Trions action for every one post where you condemn it.

     

    Trion is not infallable - and I've called them out on it before, every company has fuck ups - I'll just focus on Archeage ones.

    1. PTS was promised to be up soon after game launch - it took them what 3 months+

    2. Directly related to #1 - the Auroria launch in US is a DIRECT RESULT of not having PTS to test out patches - the problem that US players ran into would have been discovered on PTS. *I've called this out before in my threads* - I am not going to go dig it up - it's there. EU Auroria launch as smooth because they delayed it til they had a fix for the login issues.

    3. Anything relating to Server availability, capacity and customer service , billing is 100% in Trion's hands.

    4. 100% of server and client code is in XL hands  

    4. Dolhpingate was Trion's screw up and IT WAS OVERBLOWN as it was just a lame dolphin that is infrerior to Dahuta's drop. Again look how many folks use the stupid dolphin - like nobody heh. Still it was Trion's screw up but very minor compared to Auroria issues.

     

    But this is not why many folks are pissed off at Trion - the cash shop is the #1 reason why the Trion hate train is so strong - and since I am not a business owner nor investor - I have zero say on how Trion as a business is going to make money - it's 100% their right to do so as they want and sell things as they want - as long as no laws are broken - I have zero right to tell any business how to run their sales.

    As a player all I can do is play or not play, buy or not. That's it. 

    Why should I have ANY say into how somebody runs their business?

     

     

    People dont hate triong because of cash alone. I was in alpha, the game was amazing before it got touched by Trion. I went 150$ in, its whatever dude. Money isnt the motivation of people here. Nobody wants to play a game or an mmo that makes you feel like a cow being milked because they changed the mechanic specifically to do so...

    Take something as simple as getting rewards from the npc, turn into bags, costing labor to open the d*** bags. I mean ARE YOU SERIOUS HERE?

    Imo, i am utterly discussed by trion and i am sure a lot of people wont get cought again... Trion surely didnt win any loyal or long time costumer right there. Like i said, they had little to do to bring us this game and they screwed it up, every, freaking, step of the way.

  • KaputzyKaputzy Member UncommonPosts: 91

    TRION killed AA long ago.

    Best MMO I've ever played, decimated by money hungry short-sightedness and a total disdain for it's player base who's concerns which were voiced as early as the Betas were totally ignored.

    I may sound like a drama queen but the handling of this game has been so abhorrent I have vowed not to look at anything TRION again. 

     

     

  • craftseekercraftseeker Member RarePosts: 1,740
    Originally posted by Gotterdammer
    The fact that you use Norton at all means you pretty much deserve it. Unless you're over 70 of course.

    LOL, in my family it is not the G'parents like me that install Norton.  It is the 15 to 20 something young women who wonder why their parents, G'parents and male contemporaries roll their eyes and say 'just install a real anti-virus package sweety, hey I will even do it for you'.  Even then it is only about half of them, the arts student kind.

  • GruntyGrunty Member EpicPosts: 8,657
    Originally posted by craftseeker
    Originally posted by Gotterdammer
    The fact that you use Norton at all means you pretty much deserve it. Unless you're over 70 of course.

    LOL, in my family it is not the G'parents like me that install Norton.  It is the 15 to 20 something young women who wonder why their parents, G'parents and male contemporaries roll their eyes and say 'just install a real anti-virus package sweety, hey I will even do it for you'.  Even then it is only about half of them, the arts student kind.

    Those over 50 remember when Norton made good products. Then they made the Norton Utilities Suite. Haven't looked at a Norton product since.

    "I used to think the worst thing in life was to be all alone.  It's not.  The worst thing in life is to end up with people who make you feel all alone."  Robin Williams
  • LudwikLudwik Member UncommonPosts: 407
    Kano is Scapes....confirmed
  • zaberfangxzaberfangx Member UncommonPosts: 1,796
    Originally posted by Kaputzy

    TRION killed AA long ago.

    Best MMO I've ever played, decimated by money hungry short-sightedness and a total disdain for it's player base who's concerns which were voiced as early as the Betas were totally ignored.

    I may sound like a drama queen but the handling of this game has been so abhorrent I have vowed not to look at anything TRION again. 

     

     

    I like to know what Trion killed in AA? so Arche Age over sea are any better? there as much money hungry as this one.

     

    What Trion should not done keep promises when they can't keep it when XLgame owns the game.

  • booniedog96booniedog96 Member UncommonPosts: 289

    Wow, do you blame the Department of Transportation because your vehicle broke down?  Trion is not responsible for another companies inadequacy.  

     

    If you can't solve minor issues like this, maybe, PC gaming is not for you.

  • GeezerGamerGeezerGamer Member EpicPosts: 8,857

    All this talk about it being Norton and it's a false positive........but I have to ask....Why? What does this DLL do? What is its behavior and how was it coded? Clearly it's doing something Norton doesn't like so what is it doing? Maybe this DLL is poorly coded and/or doing things you may not want it to be doing which might explain why a program designed to protect your PC is throwing red flags with it.

    I wouldn't be so quick to condemn Norton just yet.

  • zaberfangxzaberfangx Member UncommonPosts: 1,796
    Originally posted by GeezerGamer

    All this talk about it being Norton and it's a false positive........but I have to ask....Why? What does this DLL do? What is its behavior and how was it coded? Clearly it's doing something Norton doesn't like so what is it doing? Maybe this DLL is poorly coded and/or doing things you may not want it to be doing which might explain why a program designed to protect your PC is throwing red flags with it.

    I wouldn't be so quick to condemn Norton just yet.

    False Positive happens, if there was somthing in that DLL, people are very smart they will find out fast if there anything in it. If anything can be the hackshield that arche age runs so don't start looking in the code.

  • NitthNitth Member UncommonPosts: 3,904


    Originally posted by Lester_Creech
    pretty much anyone who uses Norton (perhaps others too) can no longer get into game. We are getting crynetwork.dll 126 errors, and nothing is working.  no ammount of AV exclusions, game reinstallations, directX updates are working. This seems to have happen simultaneously for all affected users, and trion has offered no statement or acknowledgement on the forums, which are lighting up under this issue. given that is happening on a sunday in june, id say this is gonna be a costly issue for trion to keep on ignoring.


    I'm curious to what your AV claims to have intercepted?

    image
    TSW - AoC - Aion - WOW - EVE - Fallen Earth - Co - Rift - || XNA C# Java Development

  • PhryPhry Member LegendaryPosts: 11,004

    Norton is not a very good AV option to begin with, anybody who uses it would be so much better off, and better protected, by uninstalling that thing and getting themselves even a freeware version of Avast etc. The only thing that surprises me is that Norton is still in business image

    For once though, this is not a Archeage or a Trion issue, just a 'some people have dodgy AV' issue. Anyone who uses Norton really needs to know what their doing, or they are going to have lots of those kinds of issues.image

  • craftseekercraftseeker Member RarePosts: 1,740
    Originally posted by Grunty
    Originally posted by craftseeker
    Originally posted by Gotterdammer
    The fact that you use Norton at all means you pretty much deserve it. Unless you're over 70 of course.

    LOL, in my family it is not the G'parents like me that install Norton.  It is the 15 to 20 something young women who wonder why their parents, G'parents and male contemporaries roll their eyes and say 'just install a real anti-virus package sweety, hey I will even do it for you'.  Even then it is only about half of them, the arts student kind.

    Those over 50 remember when Norton made good products. Then they made the Norton Utilities Suite. Haven't looked at a Norton product since.

    Strange first it was the over 70's now it is those over 50.

    Oh and BTW Norton Utilities was a good product when it came out in 1982.  Norton Antivirus was always a Symantec product based on their original Mac version (1989) they produced the PC version from their Norton Group in 1991 a year after they purchased Peter Norton Computing.

  • Xeno.phonXeno.phon Member UncommonPosts: 350
    It sucks you cant play... but i mean norton seriously? Just learn how not to get viruses and format your PC at least 2x a year.
  • luisrkillerluisrkiller Member UncommonPosts: 107
    Originally posted by DMKano
    Originally posted by Talonsin
    Originally posted by DMKano
    Originally posted by Talonsin
    Originally posted by DMKano

    Trions has had plenty of screwups: Auroria launch in US, Dolphingate, failure to have PTS ready at launch, server capacity issues, customer device issues. However this is clearly a *Norton* issue.

    OMG, you have defended Trion in every one of those situations but now suddenly you call them Trion screwups.  Can you please pick one side of the fence and stay there?  At my age I get confused when you defend Trion for Dolphingate in one thread and then call it a screwup in this thread.

    image

     

    Oh you can sift through my threads and find that I always called these trion screwups. This is not the first time I've said this.

    I looked though your old posts for about 60 seconds and found this under a dolphingate thread:

     

    "Still this entire thing comes to down to basically jealousy over petty stuff in the big scheme of the game - this was way overblown again

    Drama - so much drama over what exactly - heh.

    Perspective"

     

    Can you show me exactly where in that sentence you seemed to indicate that Trion did "anything" wrong?  I'm sure somewhere in your 8000+ posts you may have hinted that Trion did a tiny thing wrong and then justified it by saying every game company does it too.  Does that count?  Could you link to all these posts where you say Trion "screwed up"?  I can promise you I will link 5 posts where you defend Trions action for every one post where you condemn it.

     

    Trion is not infallable - and I've called them out on it before, every company has fuck ups - I'll just focus on Archeage ones.

    1. PTS was promised to be up soon after game launch - it took them what 3 months+

    2. Directly related to #1 - the Auroria launch in US is a DIRECT RESULT of not having PTS to test out patches - the problem that US players ran into would have been discovered on PTS. *I've called this out before in my threads* - I am not going to go dig it up - it's there. EU Auroria launch as smooth because they delayed it til they had a fix for the login issues.

    3. Anything relating to Server availability, capacity and customer service , billing is 100% in Trion's hands.

    4. 100% of server and client code is in XL hands  

    4. Dolhpingate was Trion's screw up and IT WAS OVERBLOWN as it was just a lame dolphin that is infrerior to Dahuta's drop. Again look how many folks use the stupid dolphin - like nobody heh. Still it was Trion's screw up but very minor compared to Auroria issues.

     

    But this is not why many folks are pissed off at Trion - the cash shop is the #1 reason why the Trion hate train is so strong - and since I am not a business owner nor investor - I have zero say on how Trion as a business is going to make money - it's 100% their right to do so as they want and sell things as they want - as long as no laws are broken - I have zero right to tell any business how to run their sales.

    As a player all I can do is play or not play, buy or not. That's it. 

    Why should I have ANY say into how somebody runs their business?

     

     

    Lol, I don't understand how you guys can bash a game so much. It was fun at first but it's a little ridiculous now... I'm personally not an ArcheAge player anymore, but ArcheAge has had problems with Norton in the past and it was on Norton's end, not Trion's. 

    If you play the game, why are you bashing it so much? And if you don't play the game, why do you care so much to bash it? 

    I have to side with Kano on this one.

  • PhryPhry Member LegendaryPosts: 11,004
    Originally posted by Xeno.phon
    It sucks you cant play... but i mean norton seriously? Just learn how not to get viruses and format your PC at least 2x a year.

    image

     

    not having any AV or just relying on Windows for your firewall, is not something i would ever recommend, especially these days where people routinely carry out online banking, online purchases, online anything really.

    Formatting your PC twice a year though, will not protect your system from viruses etc. Though it will increase your system downtime exponentially, not to mention having to reinstall and redownload everything you need, which without a decent AV/Firewall, will just put you in the same situation again, fast.

    Yeah, Norton is not much cop, but there are plenty of free options out there that are, not using them would be stupid. image

  • shukoladeshukolade Member UncommonPosts: 113

    Meh, that's one of the smaller issues AA has(had). It was an abomination and shouldn't have been released in the west without a proper payment model and more importantly, a publisher who can actually change stuff on the code for us westerners.

    Ridden with hackers and cheaters from day 1, this game was born dead!

     

    edit: just to clarify, I absolutly loved AA gameplay, except randomisation, payment model and exploits. Could've been a great game.

  • LuciousVictisLuciousVictis Member CommonPosts: 123
    Originally posted by luisrkiller
    Originally posted by DMKano
    Originally posted by Talonsin
    Originally posted by DMKano
    Originally posted by Talonsin
    Originally posted by DMKano

    Trions has had plenty of screwups: Auroria launch in US, Dolphingate, failure to have PTS ready at launch, server capacity issues, customer device issues. However this is clearly a *Norton* issue.

    OMG, you have defended Trion in every one of those situations but now suddenly you call them Trion screwups.  Can you please pick one side of the fence and stay there?  At my age I get confused when you defend Trion for Dolphingate in one thread and then call it a screwup in this thread.

    image

     

    Oh you can sift through my threads and find that I always called these trion screwups. This is not the first time I've said this.

    I looked though your old posts for about 60 seconds and found this under a dolphingate thread:

     

    "Still this entire thing comes to down to basically jealousy over petty stuff in the big scheme of the game - this was way overblown again

    Drama - so much drama over what exactly - heh.

    Perspective"

     

    Can you show me exactly where in that sentence you seemed to indicate that Trion did "anything" wrong?  I'm sure somewhere in your 8000+ posts you may have hinted that Trion did a tiny thing wrong and then justified it by saying every game company does it too.  Does that count?  Could you link to all these posts where you say Trion "screwed up"?  I can promise you I will link 5 posts where you defend Trions action for every one post where you condemn it.

     

    Trion is not infallable - and I've called them out on it before, every company has fuck ups - I'll just focus on Archeage ones.

    1. PTS was promised to be up soon after game launch - it took them what 3 months+

    2. Directly related to #1 - the Auroria launch in US is a DIRECT RESULT of not having PTS to test out patches - the problem that US players ran into would have been discovered on PTS. *I've called this out before in my threads* - I am not going to go dig it up - it's there. EU Auroria launch as smooth because they delayed it til they had a fix for the login issues.

    3. Anything relating to Server availability, capacity and customer service , billing is 100% in Trion's hands.

    4. 100% of server and client code is in XL hands  

    4. Dolhpingate was Trion's screw up and IT WAS OVERBLOWN as it was just a lame dolphin that is infrerior to Dahuta's drop. Again look how many folks use the stupid dolphin - like nobody heh. Still it was Trion's screw up but very minor compared to Auroria issues.

     

    But this is not why many folks are pissed off at Trion - the cash shop is the #1 reason why the Trion hate train is so strong - and since I am not a business owner nor investor - I have zero say on how Trion as a business is going to make money - it's 100% their right to do so as they want and sell things as they want - as long as no laws are broken - I have zero right to tell any business how to run their sales.

    As a player all I can do is play or not play, buy or not. That's it. 

    Why should I have ANY say into how somebody runs their business?

     

     

    Lol, I don't understand how you guys can bash a game so much. It was fun at first but it's a little ridiculous now... I'm personally not an ArcheAge player anymore, but ArcheAge has had problems with Norton in the past and it was on Norton's end, not Trion's. 

    If you play the game, why are you bashing it so much? And if you don't play the game, why do you care so much to bash it? 

    I have to side with Kano on this one.

    Why care?

    I am only making sure that wherever i hear about ArcheAge and Trion, people know how they messed up with such an amazing game. The game alone has a lot of problems and issues, but added to all the crap that Trion changed in the game, it is unbelievable that ArcheAge is still running and people think that Norton shouldnt...

    Like everyone says, Trion had little doing or saying into all this and the little they could actually do to this game, they messed it up so hard. Like i said, its disgusting, other games coming up, 1-2 years and ArcheAge will be dead in the west. Likely to die just as fast in the east.

     

  • HenchdwarfHenchdwarf Member UncommonPosts: 517

    I am the OP here. 

     

    i tried Scapes fix (after trying trion support livechat solutions "TURN OFF YOUR AV" and reinstalling 4 times, each time setting crynetwork.dll to be excluded on Norton (360)  I was able to get into game and play for as long as i wanted until i logged out to switch accounts, after which i try to open AA again, and get "CrySystem.dll(Check working directory)"  now.  I posted this on the technical issue section of the Archeage forums about 17 hours ago and there has been no response, and livechat support is so full i've been waiting for over 3 hours today.

    While it is true that Trion cannot guess every issue that every player will have and have a trillion fixes waiting in the wind to prevent any disruption,  they sure as hell should be on top of a company as widely used as norton...and find a way to update their own programs accordingly.  This isnt some penny ante indie title...this is a P2P(i dont care that there is a free mode, money rolls into this game from free and paying players constantly)  I am P2Per with 2 accounts who spends money on this (flame on! its my right a as a consumer to spend $50 a month on APEX. im happy to support a game that is great and suits me...as long it can be played at all)   It is foolish and amateur to just let players like me swing in the wind.

    im not just QQing here...I would gladly continue to support trion and AA, but this is indeed a slap in the face to a player who has been loyal since headstart.  

  • PhryPhry Member LegendaryPosts: 11,004
    Originally posted by Lester_Creech

    I am the OP here. 

     

    i tried Scapes fix (after trying trion support livechat solutions "TURN OFF YOUR AV" and reinstalling 4 times, each time setting crynetwork.dll to be excluded on Norton (360)  I was able to get into game and play for as long as i wanted until i logged out to switch accounts, after which i try to open AA again, and get "CrySystem.dll(Check working directory)"  now.  I posted this on the technical issue section of the Archeage forums about 17 hours ago and there has been no response, and livechat support is so full i've been waiting for over 3 hours today.

    While it is true that Trion cannot guess every issue that every player will have and have a trillion fixes waiting in the wind to prevent any disruption,  they sure as hell should be on top of a company as widely used as norton...and find a way to update their own programs accordingly.  This isnt some penny ante indie title...this is a P2P(i dont care that there is a free mode, money rolls into this game from free and paying players constantly)  I am P2Per with 2 accounts who spends money on this (flame on! its my right a as a consumer to spend $50 a month on APEX. im happy to support a game that is great and suits me...as long it can be played at all)   It is foolish and amateur to just let players like me swing in the wind.

    im not just QQing here...I would gladly continue to support trion and AA, but this is indeed a slap in the face to a player who has been loyal since headstart.  

    The problem is norton, just get a decent AV/FW and the issues you are suffering from will magically disappear, almost as if it wasn't a problem with archeage at all... which just happens to be the reality of the situation, you just need to fix your computer basically, you have some dodgy software on it that is interfering with other software your trying to use, simples image

  • HenchdwarfHenchdwarf Member UncommonPosts: 517
    Originally posted by Phry
    Originally posted by Lester_Creech

    I am the OP here. 

     

    i tried Scapes fix (after trying trion support livechat solutions "TURN OFF YOUR AV" and reinstalling 4 times, each time setting crynetwork.dll to be excluded on Norton (360)  I was able to get into game and play for as long as i wanted until i logged out to switch accounts, after which i try to open AA again, and get "CrySystem.dll(Check working directory)"  now.  I posted this on the technical issue section of the Archeage forums about 17 hours ago and there has been no response, and livechat support is so full i've been waiting for over 3 hours today.

    While it is true that Trion cannot guess every issue that every player will have and have a trillion fixes waiting in the wind to prevent any disruption,  they sure as hell should be on top of a company as widely used as norton...and find a way to update their own programs accordingly.  This isnt some penny ante indie title...this is a P2P(i dont care that there is a free mode, money rolls into this game from free and paying players constantly)  I am P2Per with 2 accounts who spends money on this (flame on! its my right a as a consumer to spend $50 a month on APEX. im happy to support a game that is great and suits me...as long it can be played at all)   It is foolish and amateur to just let players like me swing in the wind.

    im not just QQing here...I would gladly continue to support trion and AA, but this is indeed a slap in the face to a player who has been loyal since headstart.  

    The problem is norton, just get a decent AV/FW and the issues you are suffering from will magically disappear, almost as if it wasn't a problem with archeage at all... which just happens to be the reality of the situation, you just need to fix your computer basically, you have some dodgy software on it that is interfering with other software your trying to use, simples image

    i get it, you are the kinda guy who doesent think a company has the responsibility to provide solutions when they are not the source of the problem. this is cool. there's lot of people in the world rich enough not to need my money :)

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