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Seriously, I've never seen a worse supported game. The forum is dead, no help there. Support ticket system is also crap.
If they can't be bothered then why don't they just sell the game to someone else. This has the potential to be an amazing game and a genuine F2P alternative to WoW and many other AAA titles. But gPotato just don't care.
In case you're wondering why I'm posting this, it's because for about a week I've been trying to subscribe to the P2P server, but despite my best efforts to GIVE THESE PEOPLE MONEY they're payment system is completely broken and even after contacting support they seem unwilling to help take my money.
We should all club together and buy the game from gPotato. How much you think it's worth?