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Like the title says, I'm not sure if they do anything about this game anymore cause the live chat always gives me this:
Live Chat is currently unavailable.
For assistance with in-game issues, please submit a petition in-game using /petition.
For any other questions, please contact us via our help portal at http://help.funcom.com.
The forums don't let me reply or start a new thread saying after I can actually login successfully:
you do not have permission to access this page. This could be due to one of several reasons:
- Your user account may not have sufficient privileges to access this page. Are you trying to edit someone else's post, access administrative features or some other privileged system?
- If you are trying to post, the administrator may have disabled your account, or it may be awaiting activation.
Which is bullshit since my account is there for ages and even after I changed my forums password I was able to login normally.
Not to mention that the game always gives me the Authentication Error Code (14) even my password is correct and my account is clearly active.
Funny and at the same time frustrating thing, it brings up the "Cancel or Account Management" and when I click on account management I can normaly use my password to login there and see that everything is alright.
I made a screenshot and sent it to them explaining the situation over a week ago.
Never got any replies (I checked my junk mail too).
So I have a activated account that doesn't let me to enter the game nor lets me post or reply in their forums.
Their live chat is always "unavailable at this time" and their support doesn't give a crap about the tickets they get.
Really saddening in my opinion and I think the best option will be to just uninstall the game and be done with it.
VERY happy that I didn't selected the premium or I would probably have even more troubles.