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I signed up on this site just to let others know about the absurdity that happened to me.
I started playin TSW on the 3 day headstart (preordered the game), and until 02.08 I had roughly 16 days of played time, meaning I dedicated alot of time to this game. Regardless, my financial situation is bad and I was not going to sub the game, and was just waiting for the 1 month free time to expire. They sent me an email on 02.08 reminding me to manually renew the game subscription for another month - I use Paypal. I thought to myself: I wish I could, nice little title etc, but no can do right now.
4 hours later, 15 EUR were billed on my Paypal account to Funcom WITHOUT my authorization whatsoever. They just took my data and BILLED me. I did not signed up for any form of automatic subscription or payment method, I didn't need to because I am an old AoC player (who has been disappointed with FC before, but this is much more aggravating).
I proceeded to contact FC via email, since their live chat is worthless, and was answered I could not get a refund because it was a Paypal transaction. I then proceeded to file a Paypal dispute, which obviously was solved in my favour. Result: I got my 15 EUR back - which I never inteded to give FC in the first place - AND HAD MY ACCOUNT BANNED. Yeah, Funcom permanently banned my account because I filed the Paypal claim.
Now I will not be able to play TSW unless I give them another 50 EUR which is obviously never going to happen. I then proceeded to file another Paypal dispute describing this situation and got my 50 EUR back, since I cannot use the product I paid for due to an arbitrary and unjustified decision of the seller.
This is my short story to you, as cool as the game might look, sooner or later it will become just another endless gear treadmill - literally. Endgame content resumes in 5 Dungeons you grind every 16h to get a currency named Bullion, which you use to buy Vendor gear and upgrade them from tier 10 to 10.4. This is endgame. The skill wheel is a good way to make you think you have possibilities, but in fact you are pigeonholed to DPS, healer or Tank role and there is very few skills that work for said roles. LFG is also based on your gear score, so fellow WoW players would feel like home.
Despite of this being just another generic game, I liked it and was intending to play it in the future, but looking from my perspective now, I am kinda thankful to Funcom for their incompetence which led me to receive my money back and take my girl to a fine dinner tonight, which ended up in sweet love.
Stay away from Funcom and don't be fooled by their marketing of this game. They are incompetent and this game is crap.