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question about the free trial

ElderRatElderRat Member CommonPosts: 899

I created an account, downloaded the client and entered the game. Played for about 3 hours and then had to run  errands. Now when i try to log in it says I am not authorized to play the game.. is this an issue  or did my 7 day free trial actually only last 3 hours?

Currently bored with MMO's.

Comments

  • GruntyGrunty Member EpicPosts: 8,657

    Because it was a weekend free trial period? They reactivated all previously created accounts for the weekend only.

    "I used to think the worst thing in life was to be all alone.  It's not.  The worst thing in life is to end up with people who make you feel all alone."  Robin Williams
  • ElderRatElderRat Member CommonPosts: 899

    Originally posted by grunty

    Because it was a weekend free trial period? They reactivated all previously created accounts for the weekend only.

    there was that but there is also a 7 day free trial ..will try to find link 

    https://www.riftgame.com/en/products/mmo-free-trial/?affiliateId=googna10010&gclid=COOfu_S4560CFUFN4AodZALp4A

     

     

     

    Currently bored with MMO's.

  • ElderRatElderRat Member CommonPosts: 899

    also the weekend one ended sunday and I created my account at 12:10 am Monday.

    Currently bored with MMO's.

  • ElderRatElderRat Member CommonPosts: 899

    guess they do not want me to try the game to see if it is worth buying.

     

    Currently bored with MMO's.

  • TheFirst109TheFirst109 Member UncommonPosts: 182

    Not sure what could be causing it since I don't play, but I have heard Trion Worlds customer support is superb. You might want to try calling them to find out why you can't login.

  • WeretigarWeretigar Member UncommonPosts: 600

    seems like it was the fastest 7 days of your life, lol I also like how the guy saw 7 day trial and said weekend which is 2 days.

  • GruntyGrunty Member EpicPosts: 8,657

    Originally posted by ElderRat

    also the weekend one ended sunday and I created my account at 12:10 am Monday.

    I believe they are on Central time. 12:10 AM Monday in New York would be 11:10PM Central Sunday. Their development team is in California but the network team is in Texas.

    "I used to think the worst thing in life was to be all alone.  It's not.  The worst thing in life is to end up with people who make you feel all alone."  Robin Williams
  • GruntyGrunty Member EpicPosts: 8,657

    Originally posted by Weretigar

    seems like it was the fastest 7 days of your life, lol I also like how the guy saw 7 day trial and said weekend which is 2 days.

    Their weekend trial started last Thursday.

    "I used to think the worst thing in life was to be all alone.  It's not.  The worst thing in life is to end up with people who make you feel all alone."  Robin Williams
  • AsalzSyAsalzSy Member UncommonPosts: 230

    just make another account..

  • ElderRatElderRat Member CommonPosts: 899

    Originally posted by TheFirst109

    Not sure what could be causing it since I don't play, but I have heard Trion Worlds customer support is superb. You might want to try calling them to find out why you can't login.

    sent them an email, still waiting - thank you for the good suggestion

     

    Currently bored with MMO's.

  • GoodAfternoonGoodAfternoon Member UncommonPosts: 252

    Originally posted by ElderRat

    also the weekend one ended sunday and I created my account at 12:10 am Monday.

    weekend ended at around 2 pm eastern time on monday actually.

     

    I had friends disconnect at that time. 

    Rift

  • ElderRatElderRat Member CommonPosts: 899

    Originally posted by GoodAfternoon

    Originally posted by ElderRat

    also the weekend one ended sunday and I created my account at 12:10 am Monday.

    weekend ended at around 2 pm eastern time on monday actually.

     

    I had friends disconnect at that time. 

    but I did not do the weekend one, I did the 7 day one.  The weekend one was a welcome back one and I have never owned the game so I could not, in effect, be welcomed back.  Welcomed - yea, just not back.

     

    Currently bored with MMO's.

  • ZippyZippy Member, Newbie CommonPosts: 1,412

    Originally posted by ElderRat

    Originally posted by GoodAfternoon


    Originally posted by ElderRat

    also the weekend one ended sunday and I created my account at 12:10 am Monday.

    weekend ended at around 2 pm eastern time on monday actually.

     

    I had friends disconnect at that time. 

    but I did not do the weekend one, I did the 7 day one.  The weekend one was a welcome back one and I have never owned the game so I could not, in effect, be welcomed back.  Welcomed - yea, just not back.

     

    I would bet they offer you something free for the inconvience.   When they have made mistakes and friends had to petition in the past they have often gotten free stuff.  I had a guildmate  who got his account hacked and within 4 hours they had restored his character and given him some free game time.  Usually they are very efficient. But keep in mind they may be very busy from the weekend plus there seems to have been a large increase in the populations of every server the last few weeks.  If you look at Riftstatus it has shown the trial servers remaining the same the last two weeks but all the other servers recieving a large number of new people.  My guess is a lot of dissatisfied ToR players looking for an aletrnative.  kind of weird that a new release can help a games population but Tor seems to be helping Rift's.  Part of the increase may be the welcome back people but the number shave been going up for 2 weeks now before weekend started.

  • SpungeXSpungeX Member Posts: 144

    Havent posted on here in years. Anyway, i had the exact same problem and i googled it and found this video. So it applies to 7 day trial code to your account. Works for me now. I think we were never part of the 7 day trial, just the free weekend, once you apply the code your 7 day trial will start. 

     

  • ElderRatElderRat Member CommonPosts: 899

    Originally posted by SpungeX

    Havent posted on here in years. Anyway, i had the exact same problem and i googled it and found this video. So it applies to 7 day trial code to your account. Works for me now. I think we were never part of the 7 day trial, just the free weekend, once you apply the code your 7 day trial will start. 

     

    I went to support last night, they answered me today by apologising and making me active again... which was a refreshing change from some support teams I have had  exchanges with.

    Currently bored with MMO's.

  • ElderRatElderRat Member CommonPosts: 899

    Originally posted by Zippy

    Originally posted by ElderRat


    Originally posted by GoodAfternoon


    Originally posted by ElderRat

    also the weekend one ended sunday and I created my account at 12:10 am Monday.

    weekend ended at around 2 pm eastern time on monday actually.

     

    I had friends disconnect at that time. 

    but I did not do the weekend one, I did the 7 day one.  The weekend one was a welcome back one and I have never owned the game so I could not, in effect, be welcomed back.  Welcomed - yea, just not back.

     

    I would bet they offer you something free for the inconvience.   When they have made mistakes and friends had to petition in the past they have often gotten free stuff.  I had a guildmate  who got his account hacked and within 4 hours they had restored his character and given him some free game time.  Usually they are very efficient. But keep in mind they may be very busy from the weekend plus there seems to have been a large increase in the populations of every server the last few weeks.  If you look at Riftstatus it has shown the trial servers remaining the same the last two weeks but all the other servers recieving a large number of new people.  My guess is a lot of dissatisfied ToR players looking for an aletrnative.  kind of weird that a new release can help a games population but Tor seems to be helping Rift's.  Part of the increase may be the welcome back people but the number shave been going up for 2 weeks now before weekend started.

    yea they gave me a free title, lol.

    Currently bored with MMO's.

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