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Summary: Lack of communication was the fault of a volunteer mod and the game issues are the fault of Epic Games. Who ever would have seen that one coming?
Join Date: Apr 2008
The thing was that on Friday when we noticed the issue I explained in my "late" announcement" was a misunderstanding between me and a mod. I asked it to be posted without being clear I guess, after I noticed it wasn’t posted yet I did so asap.
We did not take a break during the weekend, we rarely do.
The thing is that we have a bought license for the network solution. some core part of that is not for us to touch nor develop in. We develop only game features.
The issue we have right now is a mem leak in the front end, which is in Epic Games hands only, we contacted them as soon as we got the log for it, and they said they would look at it when they get back to work. Not much for us to do there but being somewhat angry and trying to make our own solutions. Now we did get a code update from Epic games today, which we are deploying like we said we would asap. We can only hope they managed to fix the mem leak. It is as frustrating for us as for you when we cant do anything about it, but to wait for their response. What’s sad is that this mem leak was not here in our previous build. We are doing our best, working very hard each day to solve what we can, and I can only push Epic that much to get the updates we can, they have other deadlines and things to follow as well. It's the result of being an independent company with limited resources, and we are sorry for it and really tries to solve it on our own which is not always easy. We didnt get the memory leak untill Friday, we guessed it arrived along with another crash fix we got from Epic just the days before, which solved the crash but didnt clear the memory. We worked very hard during this weekend to try to reach Epic and get a solution, so its not the case that we simply left on friday and didnt care about the situation, pretty much the opposit. I do seem to need someone monitoring the forums a bit more as I thought it was under control when we discussed it on Friday, again sorry for that missunderstanding in the delayed announcement.
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