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I'm posting this primarily for anyone thinking about spending money on this game. I never did, and loved this game very much. However, there are bugs. I experienced the most significant bug in my second go through of the advanced trade school with an alt. This game was awesome, and I still respect the game. I uninstalled because of the bug's severity, the lack of in game help, and finally, after close to two weeks, the complete and utter failure of email support from net marble. I received one response asking me to take a screeshot of the quest. I did, but there was an error 3 days later with the email stating they did not accept the email and the process had been delayed. So i sent a seperate email with no attachments to them, (even though they told me to send an attached screenshot) reitierating the problem, and how I had tried to contact them numerous times. All I have since received are error messages and email delayed messages. So, great game, but as is often the case it seems, horrible customer support. Play at your own risk, it's good enough to try for free. However, I wouldn't recommend making a purchase of any kind.