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White screen?

ShariShari Member UncommonPosts: 746

Im just getting a white screen atm when I'm trying to load the game

Running on win7, anyone else having this issue?

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Comments

  • BoyCBoyC Member UncommonPosts: 89

    Hm we haven't seen that problem before, could you post your system specs?

  • ShariShari Member UncommonPosts: 746

    q6600 cpu

    4gb ddr2

    ati 5770 gpu

    gigabyte mainboard

    500gb hd

    running windows 7 64

    I just get a white screen when I boot the game and sometimes it will turn black but it still doesn't load

    image

  • ShariShari Member UncommonPosts: 746

    hmmm, I don't think the game has installed correctly as there is barely anything in the directory folder so I'm guessing it needs to download more files and the downloader isn't working for me maybe?

    image

  • ShariShari Member UncommonPosts: 746

    can anyone help me, I can't post on the official forum cause it says I need to create and select a character to post there

    image

  • GdemamiGdemami Member EpicPosts: 12,342

    BoyC is the game developer.

    Did you uninstall properly and downloaded/installed the game again?

  • ShariShari Member UncommonPosts: 746

    re-downloaded and re-installed still no joy:(, I can here sound in the backround but all I get is a white or black screen with no image.

    image

  • GdemamiGdemami Member EpicPosts: 12,342


    Originally posted by Shari
    re-downloaded and re-installed still no joy:(, I can here sound in the backround but all I get is a white or black screen with no image.

    It is most likely a problem on your end...hard to say what may be wrong.

    Did the game installed correctly? The folder size should be about 790MB.


    Get your VGA drivers up to date and as a blind shot you can try to run the game under newly created windows account.

  • ShariShari Member UncommonPosts: 746

    ATI graphics up to date and folder size is 795mb, I can play lotro and all the over games (fallout 3,kings bounty, etc) on my hd fine.

    Does anyone know the ports that need forwarding for Perpetuum, maybe thats the issue?

    image

  • GdemamiGdemami Member EpicPosts: 12,342


    Originally posted by Shari
    ATI graphics up to date and folder size is 795mb, I can play lotro and all the over games (fallout 3,kings bounty, etc) on my hd fine.
    Does anyone know the ports that need forwarding for Perpetuum, maybe thats the issue?

    If I read the netstat right, it is:

    TCP 216.168.135.100:59449

  • ShariShari Member UncommonPosts: 746

    The other 3 ports I get but what does this100:59449 mean?

    image

  • GdemamiGdemami Member EpicPosts: 12,342


    Originally posted by Shari
    The other 3 ports I get but what does this100:59449 mean?

    :)

    Protocol: TCP
    IP address: 216.168.135.100
    Port: 59449

    Sorry :)

  • ShariShari Member UncommonPosts: 746

    ok, Thank you very much - Ill try that tommorrow first thing but now I have to go to bed cause Im sleepy:)

    image

  • BoyCBoyC Member UncommonPosts: 89

    I'm not sure port forwarding will help...

    Anyways looks like your system fits into a pattern we've been experiencing with the ATI 5xxx series cards, however slightly differently. We'll be checking out the problem as soon as we can, as it's quickly rising to be top priority.

    Thanks for your patience!

  • ChurchillTChurchillT Member Posts: 59

    Server ports are 17700 and 18000

    Server IP's are 195.228.152.152

     

    That other IP leades me to an ISP "THE GOTHAM BUS COMPANY INC" which is not related to perpetuum. Seems like someone gave out the wrong details?..

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