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I just need a place to out my desapointment.
Today as I got home from work, I went on the Acclaim spellborn forums to check things out.
After noticing a mail in my forum mailbox I was surprised by the message posted to me.
It said I had been "Red Flaged" on the same message was a link to the forum of another acclaim game.By then, i thought it was from a player disapointed from not been able to download the game as nothing in his nicname showed him to be a Acclaim employee. In the past I posted in the forum of that other game a question all been respectfull to seek help from moderators there to help us (the spellborn community) with our current issues. After I was redirected to that link, I landed on the forum of that game but was imidately loged out.
After I tryed to relogin, it was no longuer possible. I went to check the acclaim forum self and try to login from there. There I got a response message from the login attempt that I was banned from there too. After that i tryed login in my account page via the homepage of Acclaim. There it was also not possible. So as a final attempt, I went to the Acclaim support site as there you can login using your email address, and finaly I go through. I contacted the live support and explained the situation as I didn't know the reason for a ban. Just for trying to keep a game alive and while remaining polite in posts nobody should normaly get banned, at least I thought.
The person that answered my online chat was very nice and understanding. He understood the situation and gave me som advice to contact the support of the other Acclaim game. After that I thanked him and went to email the support of that other game. In the email I stated the situation and the not knowing the reason of a ban. I Even went to say that if I knew the reason I would have corrected my error. Normaly in forums before you get banned you should at least get warnings unless you do something realy bad like threaten people, haras, hack, steal. I never got those warnings in my forum mailbox. I have previously noticed that mails sent through the forum system, tend to remain in your outbox and never reach the person destined to. Shortly after sending that email to that game's support, I got my ticket. About 30 minuts later I could get back on my account page but still I can't get into the forums.
This situation is for me very stressfull as lately I try to help all the people interrested in The Chronicles of Spellborn to get their downloaded client to work. I enjoy this, but unfortunately it seems, I won't be able to assist from there any new players.
I hope that the ban will be reversed but don't set my hopes too high.
So to let the community know, freeyoupi (alias Acid-Burn) won't be able to help anymore and so I have decided to retire myself and pass the flame to whoever wants it.
Sincerely and respectfully,
Ancestral Mage - L50 - Deiquonril
Playing: The chronicles of Spellborn
Main Char: Acid-Burn (Ancestral Mage, L50, Born 10/12/2008)
Ex-Guild Master of "Origin Born Killers"