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Are you enjoying your steam account and the handling of your games from one location. Is it easy to download and upgrade right?
They have a nice store to get all your business did they? Even tossing out mass deals to win your patronage... Cool, on the flipside they worked with others to secure VAC protection and DRM management... So they get money from other angles.. Great for them. Svings for you is it not? So you would think.. until you learn the truth..
You love them right now... But, you never seen it coming.. It will one day.. and here is the warning..
BE VERY CAREFUL of accumulating your collecting on Steam. AND HERE IS WHY
Ever had a billing problem with Steam? Maybe not, It isnt too hard to make purchases, but what if you bought a game and it didnt work and they refuse to give you a refund. This is what happened to me today and this is what I found out.... Steam owns me... and apparently they also own my entire software collection..
That's right, they own my software collection, It is not I who paid the full price. I bought a game with some really tough DRM on it.. it actually requires online connection to play the game and saves your saved games on their system.. Thats how they track, to proveyou are not a criminal. I quickly had problems witih this system and every 10 minutes I started getting disconnects and unable to play my game and have rude interruptions trying to learn how to play my new game because it couldnt connect to their system, however Steam had no problem logging the time still supposedly trying to play the game... (Obiviously i was never disconnected eh) I left the game run in the background and went to sleep... I dont shut down my computer at night, it was stuck in offline mode.. What do i know that I am being tracked??? Im playing an offline game.. I am not even realzing i am in DRM problems here.. Anyhow I Woke up next day.. same problem, i cant play the game due to the DRM saying i am not connected to the internet.. I now realize I bought some crazy DRM game and confirmed it in the forums, everyone is having the problem.. I cant support this crap. this is ridiculous. so I go for a refund..
Steam says no, i played for 12 hours.. I said bullshit, i went to sleep, go get proof from the saved game that i played 12 hours.. I demand a refund, this is ridiculous,who cares if i did play for 12 hours? its 12 hours? not 12 days... what if i bought a pair of jeans and didnt like them i would have to bring them back in 12 hours? Anyhow, its proven in your own game forums that everyone else is having the exact problem I have, i am not interested in technical sujpport or waiting for them to fix.. IM interested in my consumer rights.. getting a refund for a purchase I did not get as expect. To top my case, the carebears in the forums who backed the DRM at first, came back to change their minds.. whoever has seen this take place?? Even people that said quit whining, came back to say, omg you are correct, this is horrible.. So i want a refund, wtf, give it to me.. I have been a customer for 5-6 years? have thousands of purchases for myself hundreds of gifsts.. whats the big deal, you lose 10 bucks and you retain a customer.. but no, they are having massive refunds and trying to save the sale.. but i am not interested, they tried, i demanded the refund...
Anyhow, i said, this purchase aint even 24 hours old.. refund my money, i dont want to deal with this.. they refused saying i would first have to go thru technical support..
I denied, saying no I know my consumer rights and my state protects me and my purchase, your policy does not overwrite the law of my state.. you are to give me a refund or I am charging back the purchase. (carebears.. Check your laws, i do have this right)
AND QUICKLY WE LEARNED
IF YOU CHARGEBACK THE PURCHASE WE WILL SUSPEND YOUR ACCOUNT UNTIL THE CHARGES ARE COLLECTED
I have over $2000 of software about 60% of their library in my account.. They are threatening to take all this away from me for getting a refund I am rightfully owed and protected from by my state and my credit card laws, my state issued consumer rights.
But they dont care.. they are getting mass refunds and defending this issue, thinking they can steal over $2000 of my software collection trrying to keep their $20 profit..
BE WARNED.. you may love Steam now.. but if you ever, I repeat EVER have a billing issue. its clear here they use this leverage to their advantage and sway you into winning a battle that is
The bigger your Steam account gets, the more leverage they have to keep your money!!
BOYCOTT STEAM TODAY!!!! Between them and the DRM, its better off skipping retailers altogether anyhow..
You can lose your entire steam account for $59.99 or less!!!!
Lets go back to retail and get the box! When its all said and done the convienence Is just not worth it!!!!
-- Pon --