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Can't get it to work. Please Help.
Dirk_Gently
Member Posts: 193
The client only runs if I'm not connected to the internet (it freezes at he log in screen if I am online), immediately I disconnect the client works again. I then reconnect to the internet and it's fine, but it won't get past the:
Logging In
Establishing Connection
Dialogue
Also I can't post in the customer forums because despite having bought the game I can't get into it to create a character which you need to post in the forums.
Anyone have any idea what the hell is going on because an MMO that won't work online isn't all that much fun??? As far as I can see it just won't connect to the server.
A good wife deserves more than half the praise, just as a bad one deserves more than half the blame. - Tacitus
Comments
You have a firewall?
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Killer 86%, Socializer 53%, Explorer 33%, Achiever 26%
I'm using Zone Alarm so kind of
I tried it with Zone Alarm disabled though, which is what I had to do for Endless Ages and it still did the same .
A good wife deserves more than half the praise, just as a bad one deserves more than half the blame. - Tacitus
Have you tried to re-install?
Did you download the installation you have or did you buy one of the old boxed sets? If the later, did you download and apply the latest patches?
After that, I would suggest contacting [email protected].
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NFWolfDude
I dled it and when it didn't work bought the game and when that didn't work Dled it again so have installed it about 5 times. I figure it's a ahrdware problem or something to do with my connection.
I've contacted support yeah, just hoped some tech wizard may know the answer.
Edit: It must be my modem. If I try and load the client with an internet connection established it just freezes and immediately I disconnect it works again. Anyone know what that could be??? I've found new drivers for my modem and it hasn't helped.
A good wife deserves more than half the praise, just as a bad one deserves more than half the blame. - Tacitus
What are your system specs?
I'm Running Windows 98SE.
AMD Athlon XP 2000+
768MB Ram
Radeon 256MB graphics
Crap Aureon 5.1 Sound (but sound seems to work fine and I get the same problems with this card deactivated and onboard sound running)
dx 9c
1MB connection
Nowt flash but it should be good enough.
A good wife deserves more than half the praise, just as a bad one deserves more than half the blame. - Tacitus
Is it an internal modem? I usually use broadband, but early on I tried to use my internal modem and it would have various success, freezing and dropping connection if it ever connected. I found a post somewhere that said to try an external modem. It works great with an external modem. I believe the stated reason for this is that the internal modems take a lot of processor with all the interrupt calls and EVE is a CPU intensive application. In any case, internal modems work like crud with EVE but externals seems to work OK from what I have read and in my experience.
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NFWolfDude
Nah I have an external broadband modem. It's weird. I've played NC, PS, SWG, EA and FoMk on this system with no problem but Eve I can't even get to log in. Bloody Computers!!
The full problem is that it consistently freezes at the client screen where "Eve Online Exodus" fades into the spacescape if I am connected to the internet. If I disconnect then the fade completes and the music starts (it also shows the server population) however if I reconnect and click login it will not go past the first stage of the login process "Establish connection to the login server" (It eventually gives the 'transport cannot be connected' error message) though if I disconnect again it will go on to the "Authenticating" stage though obviously it cannot authenticate. If I put Zone Alarm up the client asks permission to connect but once granted it just locks up without seeming to transfer any data. It seems like it isn't connecting to the server.
btw thanks for trying to help guys
A good wife deserves more than half the praise, just as a bad one deserves more than half the blame. - Tacitus
It's version 2.04.3211 which I think is the right one.
Support have stopped talking to me
I must've gone through all the answers they have written down.
A good wife deserves more than half the praise, just as a bad one deserves more than half the blame. - Tacitus
make sure your zone alarm is disabled -or even uninstall it just to make sure it isn't the problem. Of course reinstall it soon.
You wouldn't happen to have XPs firewall turned on as well?
Also you say you disconnect from the internet and it works. Are you DSL/Cable or PPP?
So you type your password and hit 'enter' and than it just sits there trying to establish. Have you left it be for several minutes to see if it times out? This would give a hint if its a communications/network issue or just a software issue.
I'm running 98SE so it isn't the XP firewall. I've tried it with ZA removed and it didn't work.
I think I'm on ADSL.
It does time out after several minutes, yes.
A good wife deserves more than half the praise, just as a bad one deserves more than half the blame. - Tacitus
High speed internet. Are you using a router to share the connection or is your computer plugged directly into the modem?
Check with your provider or do a google for your provider and Eve (e.g. SBC Eve) and see if their blocking it.
If your using a router it may be blocked in the router?
Open a command prompt and type telnet 157.157.139.10 26000 and see if you connect.
Also do a search in Eve-I.com forums and AFTER searching
post there. Its a very active forum and very helpful people.
I'm direct connecting and using wanadoo who don't seem to have any problems with Eve. It basically is at the point where the moment I allow eve to attempt to connect to the internet, either to check the server or connect to it, the visual perma-freezes (sound carries on though).
I'll check out eve-i.com. Cheers
Not letting you on the Eve forums when you have already bought the game is a pain in the arse though I must say. Especially when support talks to you twice and then hides.
A good wife deserves more than half the praise, just as a bad one deserves more than half the blame. - Tacitus
I have the very same problem! Please post it if you got the answer. I'm actively trying to find the problem too.
Well, not the same problem. Mine just crashes as soon as I get to the login screen, but it doesn't when I do it offline.
OK, will do, but I'm not holding out much hope.
A good wife deserves more than half the praise, just as a bad one deserves more than half the blame. - Tacitus
I'm going to format. I'll tell you if it works afterwards.
'The format worked. This time I didn't use zonealarm, because I have the feeling it was responsable.
This time I use sygate. Also free.
Well congrats
It didn't work for me unfortunately, get to the same point where Sygate asks to connect, I allow it and nothing happens.
Bugger.
A good wife deserves more than half the praise, just as a bad one deserves more than half the blame. - Tacitus
What happens when you do this
Open a command prompt and type telnet 157.157.139.10 26000 and see if you connect.
It can't, the connection timed out.
A good wife deserves more than half the praise, just as a bad one deserves more than half the blame. - Tacitus
That means its not the Eve client. It has to be your PC or network hardware or provider.
Got another machine, maybe a friends, you can hookup and see if they can connect or telnet? If they can than you know its your PC.
A good wife deserves more than half the praise, just as a bad one deserves more than half the blame. - Tacitus