Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

My e-mail to Fallen Earth after buying it. (and a follow up advisement)

2

Comments

  • KcissemDKcissemD Member Posts: 64
    Originally posted by Omasu


     Thats a price-point reduction ... which I did not fall victim to. Yes, that would be my own fault for not "finding a sale" or whatever. That has really nothing to do with our current situation, as the game has not dropped in price. However, if I wanted to sell my product key for example, for 15$ to someone - they would be getting a fair deal. NOT a GOOD deal, where the scale is in their favor, a fair deal ... as this game is worth about 15$ - new release - market entry.



     

    would not be a fair deal, as it would be illegal to do so.

  • KcissemDKcissemD Member Posts: 64
    Originally posted by Tyrranosaur


     
    EDIT: Actually, since you only preordered, I see no reason that D2D couldn't offer a refund on this. There ought to be a method of cancelling the key codes you were given, thereby insuring you have no product, and they can then refund your money. So if D2D doesn't give you a refund, I'd be interested to know.



     

    you will never get a refund for a preorder that has an incentive that you already received, he preordered and got the key to get into open beta so therefore he already had access to said product thus not eligable for a refund.

  • MrbloodworthMrbloodworth Member Posts: 5,615

    You did not need to pre-order to play beta. Pre-order was only for early access.

    I'm not sure anyone would care to respond to your letter. I would suggest reading things before you sign them in the future.You could have waited for a free trial like an intelligent, thinking person.

    ----------
    "Anyone posting on this forum is not an average user, and there for any opinions about the game are going to be overly critical compared to an average users opinions." - Me

    "No, your wrong.." - Random user #123

    "Hello person posting on a site specifically for MMO's in a thread on a sub forum specifically for a particular game talking about meta features and making comparisons to other titles in the genre, and their meta features.

    How are you?" -Me

  • nickelpatnickelpat Member Posts: 661

     YOU chose to pay for it, YOU thought it would be worth the money, you now regret the decision.

    In the same way YOU may have bought an awesome new TV that YOU though was worth the money without doing any real research and having it fail two days later (this is assuming there is not warrenty or return policy).

    Sorry sir, this is YOUR fault for not do ing research. Learn a few lessons here:

    1) Research before you throw around 50 dollars

    2) Make sure they have a return policy (Many places will only take but PC Games if they really do not work as intended)

    3) Human stupidity and greed has no ends

    No one scammed you sir, you simply failed to do your job as a smart consumer.

    ____________________________
    Telthalion Rohircil - Guardian - Elemandir - Lord of The Rings Online
    ---
    == RIP == Torey - Commando - Orion - Tabula Rasa == RIP ==
    ---
    Jordaniel Torey - Navy Megathron, Active Armor Tank - Tranquility - EVE Online
    ---
    Torey Scott - Rifleman - Fallen Earth
    ____________________________

    "I know not with what weapons World War III will be fought, but I know World War IV will be fought with sticks and stones." - Albert Einstein

  • daarcodaarco Member UncommonPosts: 4,275

     How come you buy a game you are not 100% sure you wanna play?

    You need to check up all info first. 

  • KordeshKordesh Member Posts: 1,715
    Originally posted by Omasu

    Originally posted by Slambone


    Something doesn't seem right about the timing here. You played it in beta, then pre-ordered, then decided it sucked 2 hours later.
    Better timing would be that you pre-ordered it, then decided you would rather buy Aion, then decided to make up a bunch of complaints to get your money back.
    Just a guess :)
    I would read this through again to see if I missed something, but really i don't care.

     

    I ordered this game last Thursday from Direct2Drive. With their pre-order purchase it allowed you to play immediately during their Beta. edit: Also, I didn't buy Aion.

    In other words, he bought it for the beta (first mistake) likely going into it thinking "oh I'll just refund if I don't like it" (second mistake) and now making his self righteous tirade against the game for not being what he expected (third mistake). 

    Bans a perma, but so are sigs in necro posts.

    EAT ME MMORPG.com!

  • OmasuOmasu Member Posts: 51

     Okay to be completely clear I didn't just go all gung-ho and buy this game on a whim. I did research it ... and as I've said previously it's the GAMEPLAY that bothers me the most - second is the graphics. You can't exactly research gameplay without .... playing the game. Also - I didn't get into beta. They have some cool marketing videos ... that are not crafted from gameplay, when I researched. They have an interesting character creation system that I found when I researched. All of this "research" bs that people keep saying is lame. You can research all that you want, but you will ultimately be disappointed here.

    Also, to those saying I won't get a refund ... and also those saying bad stuff about Direct2Drive, I should mention that I did recieve a store credit from Direct2Drive (the next day) and their rep couldn't have been nicer. She also added (after my prodding) that there have been many similar emails "pouring in" about this title lately. Some saying that they couldn't believe that Direct2Drive was selling this product at that price. I'm not the only one ... but this forum is going to be filled with fans of the game, and I understand that.

    Also, to the online brand reputation managers that I'm sure are undoubtedly reading this, and many other forum posts, I invite you to respond.

  • OmasuOmasu Member Posts: 51
    Originally posted by Kordesh

    Originally posted by Omasu

    Originally posted by Slambone


    Something doesn't seem right about the timing here. You played it in beta, then pre-ordered, then decided it sucked 2 hours later.
    Better timing would be that you pre-ordered it, then decided you would rather buy Aion, then decided to make up a bunch of complaints to get your money back.
    Just a guess :)
    I would read this through again to see if I missed something, but really i don't care.

     

    I ordered this game last Thursday from Direct2Drive. With their pre-order purchase it allowed you to play immediately during their Beta. edit: Also, I didn't buy Aion.

    In other words, he bought it for the beta (first mistake) likely going into it thinking "oh I'll just refund if I don't like it" (second mistake) and now making his self righteous tirade against the game for not being what he expected (third mistake). 

    Actually, I very rarely return anything, and never go into a purchase with the Superbowl Bigscreen mentality.

  • KcissemDKcissemD Member Posts: 64
    Originally posted by Mrbloodworth


    You did not need to pre-order to play beta. Pre-order was only for early access.
    I'm not sure anyone would care to respond to your letter. I would suggest reading things before you sign them in the future.You could have waited for a free trial like an intelligent, thinking person.



     

    actually preorder was for both early access and beta, but yes you didn't not have to preorder to get into ob, aka fileplanet (did not have to be a paying subscriber)

     

    Early game access

    Pre-Orders have reserved entry into Open Beta and early entry into the game on September 9.

  • KcissemDKcissemD Member Posts: 64
    Originally posted by Omasu


     Okay to be completely clear I didn't just go all gung-ho and buy this game on a whim. I did research it ... and as I've said previously it's the GAMEPLAY that bothers me the most - second is the graphics. You can't exactly research gameplay without .... playing the game. Also - I didn't get into beta. They have some cool marketing videos ... that are not crafted from gameplay, when I researched. They have an interesting character creation system that I found when I researched. All of this "research" bs that people keep saying is lame. You can research all that you want, but you will ultimately be disappointed here.
    Also, to those saying I won't get a refund ... and also those saying bad stuff about Direct2Drive, I should mention that I did recieve a store credit from Direct2Drive (the next day) and their rep couldn't have been nicer. She also added (after my prodding) that there have been many similar emails "pouring in" about this title lately. Some saying that they couldn't believe that Direct2Drive was selling this product at that price. I'm not the only one ... but this forum is going to be filled with fans of the game, and I understand that.
    Also, to the online brand reputation managers that I'm sure are undoubtedly reading this, and many other forum posts, I invite you to respond.



     

    They may be geting emails lately about the same you are complaining about, but the question is does it equal or exceed the ammount that they have not heard from because they are happy with said purchase? really just means as with most preorders people do it just to get in betas and when said beta does not go the way they expect they demand refunds. 

     forums on mmorpg.com is usually not filled with fans of a game but trolls of a game, a fan of fe will troll their rivals board here while that fan of said rival will troll fe's board.  that is how mmorpg.com usually works :)

  • MrbloodworthMrbloodworth Member Posts: 5,615
    Originally posted by KcissemD



    really just means as with most preorders people do it just to get in betas and when said beta does not go the way they expect they demand refunds. 

    Yep, and the cycle continues. Fact of the matter is, those people are calculated losses they have already accounted for.

     

    ----------
    "Anyone posting on this forum is not an average user, and there for any opinions about the game are going to be overly critical compared to an average users opinions." - Me

    "No, your wrong.." - Random user #123

    "Hello person posting on a site specifically for MMO's in a thread on a sub forum specifically for a particular game talking about meta features and making comparisons to other titles in the genre, and their meta features.

    How are you?" -Me

  • ChrismooreChrismoore Member Posts: 14

    I agree with the OP about the quality of the game. I got into CB and got a chance to check it out before i bought it.This game is in no way what they have advertized cept for the large world, you can switch to first person but why bother cuase the controls are way off base for a FPShooter, and crafting. Another (could have been) a great game just done by the wrong people.

  • cukimungacukimunga Member UncommonPosts: 2,258

    Sorry OP but welcome to the club. Ive had this happen to me a few times and you just have to live with it.

    I won't lie FE isn't the most polished game and it doesn't have the best graphics. Polish will eventually come and the graphics I think they are good for what they are because you have to remember how big the game world is. Plus the draw distance is fantastic in this game. So comparing FE to a Single player FPS that have small areas to run around compared to a huge open world seems ridiculous to me.

    Yes there are games out there that have really nice graphics but they are either zoned or instanced which FE does have a few instanced dungeons if I read correctly but probably 95% of the game or more is all open with no zones. The game starts out with 1000 square kilometers and they have room for 6000 more so yeah this game is going to be huge.

    As for me Im still excited about this game and Ive tested it off and on for the last year and was in Alpha Testing and the game has come a long way since then. I will be buying this game and I think its worth the 50 bones because this is a game Ive been looking forward to because its a change of pace that ive needed for a long time.

  • risenbonesrisenbones Member Posts: 194

    First things first.  The early start doesn't start until the 9th of september which is 6 days away so the game hasn't been released yet.  You could of played the Beta for free by downloading it from fileplanet so buying it to test the gameplay excuse shows a lack of research/patients on your part.

    Sorry you feel you got burnt but thats what happens when you stick your hand in a fire to see if it's hot.  Turning around and blaming the fire afterwards is just rediculous.

    The lesser of two evils is still evil.

    There is nothing more dangerous than a true believer.

  • illanadanillanadan Member Posts: 314

     Hate to say it but... Eat your loss and learn from this experience. 

    I feel for ya, I remember back in the day (96 i believe) I bought The Realm (do not laugh!) and wished I could have returned it :/ 

    At the same time, all I could do was say 'Doh' and eat the loss.

    - Case: Thermaltake Kandalf Black Chassis
    - CPU: AMD Phenom II X4 955 Black Edition 3.2GHz (OC'd 4.2GHz on Water Cooling)
    - Memory: Mushkin 8Gb (4x 2Gb) DDR3 1600Mhz
    - HDD: Dual Western Digital Caviar Black 1TB 7200 RPM
    - GFX: (2) XFX Radeon HD 5870 in CrossFire - New upgrade! :)

    "I like wow, I like aion and I like AoC all for different reasons.....the later cause i get to see boobs, but still its a reason!!" - Sawlstone

  • kilunkilun Member UncommonPosts: 829
    Originally posted by Omasu


     The point is, this game is not worth anywhere near 50.00 + the monthly, and you won't be able to find that out unless you play it. Or someone tells you. Well, I'm telling you. I don't really care about getting my money back, and yes I understand that all sales were stated final. However, as I said in my letter to them, if you pay the same price for two



     

    The point your trying to make is you do not like the game.  And you want your money back.  Nothing else.

    You think Aion or Champions is worth $50.00?  To me neither are worth the cardboard the box was printed on.  Dated graphics do not matter, which if you played the DRAW DISTANCE IS FANTASTIC.  I would of happily shelled out $50.00 bucks for Baldur's Gate collection when I bought it two years ago.

    Your advisement is you do not like the game.  Do you like every game that everyone else likes?  Do you like madden football?  I do not.  But its one of the biggest sellers of the year each August.  Its worth nothing to me, but they charge 60bucks.   You came in here trolling FULL WELL knowing that this is the response you would get:

    Your dumb for pre-ordering with a full purchase for a game.  No crap they will not give you your money back, all sells final, especially that they sent you a retail key.  DER!  Fallen Earth was on fileplanet open beta.  Meaning go there create account join.  You could not wait.  You shelled out $50.00 bucks and are now crying about it like anyone else cares.

  • ericbelserericbelser Member Posts: 783
    Originally posted by Omasu


    "Sorry, I just don't like your game" was not my issue.
    "Sorry, your game is not worth anywhere near what I paid for it - or what I pay for new release games" was.
    Also, to those saying I won't get a refund ... and also those saying bad stuff about Direct2Drive, I should mention that I did recieve a store credit from Direct2Drive (the next day) and their rep couldn't have been nicer. She also added (after my prodding) that there have been many similar emails "pouring in" about this title lately

    Yes, yes it was.

    As for your car example, it's meaningless. If you were dumb enough to buy say a Yugo at above market price, you deserve what you get. The car runs, the engine works, it passes inspection...you just hate the seats, the radio, the A/C and how it performs...well too bad.

    As for your second statement there, it's also meaningless - you *did* pay that much for the game, sight unseen and now regret it.

    Now, that whole next part - so you got your money back anwyays and still feel the need to come here and whine? Wow, that's a bit over the top don't you think? (Or you were so impatient you had to post before even hearing back from D2D?)

    I'll close with, as others have said, you didn't get scammed. You lept to buy a product before checking it out adquately and should have gotten burned. Apparently, you are getting away with it because D2D has a lenient refund policy; so be happy and learn something from the experience.

    BTW Just to close, I agree that FE has some issues that make me uncertain about it. I know this because I read up on it and played the open beta *before* ordering. So, amazingly enough, I don't have to do any cancelling...amazing how that works.

  • OrphesOrphes Member UncommonPosts: 3,039

    So you are able to articulate such a nice letter but not able to research more before buying something.

    Beats me.

    I'm so broke. I can't even pay attention.
    "You have the right not to be killed"

  • RavenRaven Member UncommonPosts: 2,005
    Originally posted by toddze

    Originally posted by rav3n2


     Like many people have been saying here on MMORPG.com and on every thread about refunds call your credit card company and say you are not pleased with the product and that is not what was advertised, also send an email with your key and account to D2D so they can sort it out with the company in whichever manner they see fit,

     

    Thats CC fraud. If the CC company finds out what players are doing and wishes to persue them you will lose in court.

     

    It is fraud if he continues to use the product, most countries have a LAW that allows anyone to return a product they have just bought within X days of buying it, and that is above any company or store policies, if they dont aknowledge the refund then you can call your CC company and ask for a refund.

    I know its unfair and the OP in the most part is the liable part for buying it, but CC companies and the law always sides with the consumer in these matters, if he bought it a week ago and he wants to return he can do so, all he needs to do is send an email informing the company that he bought it from that he is not using the product and "return" it.

    image

  • DinionDinion Member Posts: 879

    My eyes burn from reading all of this :P. Least it entertained me though.

    OP, you even have the naysayers telling you that you're the one in the wrong here, is it so hard to take a deep breath and admit that maybe you just went a little overboard with all this and you should've thought things through a bit better?

    Admitting ones fault seems to be a rare skill, but if you can develop it you'll be a better person because of it. Isn't it a little illogical to think you're supperior to 90% of everyone else and they're the ones who don't get it?

    ----------------------------------
    MMOs Retired From: Earth and Beyond, Project Entropia, There, A Tale in the Desert, Star Wars Galaxies, World of Warcraft, Eve Online, City of Heroes/Villains.

    MMOs Currently (worth) Playing: None.

    MMO hopefuls: Age of Conan.

  • kazmokazmo Member Posts: 715

    I scraped together 50 bones so I could play this game. I've been reading up on it for a while, played some closed beta and decided this is the game I want to spend my time in.



    As for the OP's claims on "the game should feel like a fast paced shooter"... wtf?



    So you think the game is a waste of your time because it doesn't play like Call of Duty 4? amirite?



    Could care less what happens to your 50 dollars, I'm going to be enjoying myself come the 9th, and you can just do whatever it is you do. Be it bitch, piss and moan for 3 months.. that's up to you. I suggest you just find a game to play instead.

  • xiirotxiirot Fallen Earth CorrespondentMember Posts: 328
    Originally posted by Ragnaven


    I'll go ahead and say this, and it will be harsh but it's true. I  used to buy a lot of mmo's most of them turned out to be crap, yes I wasted a lot of money. Now a days if your going to play mmo's you should consider getting a flieplanet account, they give beta access to most mmo's which saves me about 200 bucks a year in games. Also never preorder things from direct to drive sources they tend to screw you over in the long run just my thoughts. All mmo's are a risk, you either find a way to beta them or spend like 60 bucks a year for some third party membership that offers beta's or do the research before hand.

     

    I agree with Ragnaven.

    Spend the small amount of money for an annual sub to FP, and you get access to most of the upcoming betas (and save yourself a lot of time and money).  (I played the FE beta via FilePlanet, and decided not to invest anything in it beyond the time I spent in beta, because I just didn't like the game)

     

    "Good people are good because they've come to wisdom through failure. We get very little wisdom from success, you know." William Saroyan

  • twhinttwhint Member UncommonPosts: 559

    You're an idiot. Nothing new to see here and nothing innovative about your post other than that you are showing how ignorant you really are.

  • delta9delta9 Member UncommonPosts: 358

    in the UK we have distance selling regulations which gives a 7 day cooling off period for all products bought online but im sure they would still try and wriggle out of it

    luckily i was in beta before pre orders and knew this game was not worth any money the state it is in

    the tactic of offering beta access with a pre order is good but when they charge you for the order before its actually released, it is very underhanded

    good luck in getting your money back

  • GeridenGeriden Member UncommonPosts: 390

     I lost 2 stars for saying this game is awfull on this site =(  

    Game isnt worth the box fee or the monthly subscription its probaly thee worst mmo ive ever tried ! 

    And i mean ever aspect of this game was amature drab talentless and unimaginative crap.

     

    Also another thing i noticed they have  "Tiggs" as the cm who seems to get picked up by game's that turn into a runny poo.

Sign In or Register to comment.