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14 day trial.. waste of time and bandwidth

ooazraelooooazraeloo Member UncommonPosts: 94
in Lord of the Rings Online

I recently tried to get the 14 day trial for LOTRO, (8GB+) only to have the thing tell me i cant register for it since i already have a account with Turbine for DDO.

 

 Nice to see a company screw people over, or have a poor setup for regostering or playing one of their games.

 

 I even went as far as trying to register for the forums for help, but instead i get a message "Sorry, registration has been disabled by the administrator".

 

 So from now on I am done with turbine.

Comments

  • TerranahTerranah Member UncommonPosts: 3,575

    Could you make another account and use another email?

  • teknicianteknician Member UncommonPosts: 270

    Interesting,  I have DDO and LOTRO on the same account.

  • ooazraelooooazraeloo Member UncommonPosts: 94

    yeah that is my only course of action, I was just hoping to keep my accounts all tried together, like SOE with their games..

     Guess I am forced to start anew.. this still leaves me with a bad tatse in my mouth as to the way they seem to have everything setup. not a very good start to my LOTRO experience.

     

     Teknician - diid you purchase a retail copy of LOTRO? or do the trial? because with the retail box you get a keycode to add the game to your account. with the trial, it sees i have a account during setup so will not allow me to continue to get the trial key

  • FattMikeFattMike Member Posts: 5

    Edit: Sorry, I skipped over the last paragraph in your reply above. See below.

  • FattMikeFattMike Member Posts: 5

    Also, right from their trial download page:

     

    "Problems installing or downloading? Contact Support."

  • teknicianteknician Member UncommonPosts: 270
    Originally posted by ooazraeloo


    yeah that is my only course of action, I was just hoping to keep my accounts all tried together, like SOE with their games..
     Guess I am forced to start anew.. this still leaves me with a bad tatse in my mouth as to the way they seem to have everything setup. not a very good start to my LOTRO experience.
     
     Teknician - diid you purchase a retail copy of LOTRO? or do the trial? because with the retail box you get a keycode to add the game to your account. with the trial, it sees i have a account during setup so will not allow me to continue to get the trial key

     

    Actually, I beta'd both but added retails after.  I was thinking you were saying that you couldn't have both games on your same account at all.  I know you add DDO trial keys and 10-day LOTRO Buddy keys, I wasn't sure if you get a key for the 14-day LOTRO trial.

  • MyPreciousssMyPreciousss Member Posts: 427

    TBH i was pissed off too when i first tried to subscribe to the game, it was difficult to register, the European website wasn't up to date, i kept bouncing around, so 1 Turbine website, 1 Codemaster website, 1 Website to pay the transaction. Was not finding the info for lifetime membership. Everything was bad written really. When finally I was ready to pay (after like one hour not kidding) it wouldn't accept my credit card. I tried to figure out why and it's because it would expire in some months. Lord gracious, aren't they supposed to take like all bucks at once then again 6 months later so WTF are they pissing me off with an expiration due 4 months later

    So i simply abandoned the idea of playing it so pissed off i was, then months later i got a trial dvd with my graphic cards and played 14 days and was hooked up and succeded in taking life membership (because i had a new credit card i guess).

    So thumbs down on this one can't you just give us a nice LOTRO account webpage where we could manage everything?

  • ooazraelooooazraeloo Member UncommonPosts: 94

    i swear karma doesnt want me to play this game...lol.

     At this time i cannot even access the https://myaccount.turbine.com/ website to verify my info that is listed for credit card etc, since it wants part of it to do the solution center help.

     

     This just seems like a large waste of my time going between all these sites trying to setup a account just to possibly give them my money.

     

     I guess if all else fails.. anyone got a trial key they would be willing to part with?  lol

  • teknicianteknician Member UncommonPosts: 270
    Originally posted by ooazraeloo


    i swear karma doesnt want me to play this game...lol.

     

    Only if you feel you've done something to deserve it.

  • FattMikeFattMike Member Posts: 5
    Originally posted by MyPreciousss



    can't you just give us a nice LOTRO account webpage where we could manage everything?

     

    IMO, the Turbine account management is really quite easy to use. I'm a US player, though, so maybe you have some additional layers or somesuch that you need to work through being EU.

    Sorry you had a bad experience, you two.

  • SovrathSovrath Member LegendaryPosts: 32,002
    Originally posted by ooazraeloo


    I recently tried to get the 14 day trial for LOTRO, (8GB+) only to have the thing tell me i cant register for it since i already have a account with Turbine for DDO.
     
     Nice to see a company screw people over, or have a poor setup for regostering or playing one of their games.
     
     I even went as far as trying to register for the forums for help, but instead i get a message "Sorry, registration has been disabled by the administrator".
     
     So from now on I am done with turbine.



     

    First of all that's silly.

    I can understand the frustration but quite frankly you haven't contacted customer service, haven't called them, etc. Life is not always easy. Sometimes you order something from a restaurant and it just gets burned by the chef. It happens.

    However, having said that, send me your e-mail and I will refer you so you can get a guest key. - S

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