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I tried Irth when it first came out, and found it unsatisfactory (and that's my nice version.) So, when it returned as a free version, I tried again. Big mistake!
1. The words on the screen are so tiny they are unreadable. I know there is a workaround--but didn't any of the Beta testers report this? (Based on my experience, they likely reported it, but these self-absorbed devs ignored it.)
2. The overhead view (all I can see are my head and my pointy shoes!) is ridiculous. Changing the view is counter intuitive.
3. I tried to get help on their forum, but I forgot my logon name and password. They have an excellent method of recovering your password--but you NEED your user name; and there is no way to recover this. So, no way to ask for help.
4. I contacted Irth directly, but they don't respond to emails--not even an auto-responder.
These guys have lost their way and don't realize that their GPS is stuck up their A@@.
Too late for them now. Fortunately Guild Wars, Dungeon Runners, etc. are free, intuitive, successful and a good reason NEVER to struggle trying to find something good in a game run by a bunch of disconnected, disconcerned and soon to be financiall bankrupt group.