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Registering into this game is more complex than most mmorpgs are to play

KragarKragar Member UncommonPosts: 13

Seems that UBIsoft don't want customers...

So I decided to download the game ( did that via Fileplanet ) no problems there. I then went to Shadowbane website and registered an account there but after that it got real complicated.

After I patched the game I used the manage account button which started my Firefox which apparently is not a supported browser.

https://secure.ubi.com/billing/default.aspx

I copy pasted  the link to  IE and  well apparently  the fields  to insert  name and  password were missing so could not log in there.

https://secure.ubi.com/billing/

The fields in the german and french did work but since I don't speak those languages I didn't bother to try to translate them. So I pressed the help button and came to a apparently blank FAQ page ( The text and the background are both white )

So I pressed the Ask a Question button, again I'm asked to log in for the "millonth" time but I get the following message " This ubi.com account is not permitted to access this area"

 I  entered the Shadowbane forums and I could read them and there were people with similar problems ( but ofc no answers how to solve them ) but when I tried to post on the forums I didn't have the rights to do so, so I pressed the Login button on the forums and .... the website informed you cannot proceed because forum not found.

http://ubbforums.ubi.com/showflat.php?Cat=

The last thing the patcher informed me was Error could not open compressed file sb.exe.new and the startup screen crashes.



This is by far the worst registration process I ever run into. 

-K

 

Comments

  • -Zeno--Zeno- Member CommonPosts: 1,298

    You didn't see the big green "click here" button at https://secure.ubi.com/billing/ on the right side???

    The definition of insanity: doing the same thing over and over expecting different results.

  • PyrostasisPyrostasis Member UncommonPosts: 2,293

    the login site has been having issues for the past 2 days, I have made a few posts about it buthavent really gotten a response.

    Refresh the page over and over and try back again every couple hours and you eventually get the windows to pop up.

  • KragarKragar Member UncommonPosts: 13

    Originally posted by -Zeno-


    You didn't see the big green "click here" button at https://secure.ubi.com/billing/ on the right side???

    Sure I did, and it says " Click here " if you don't already have a ubi.com account ( which I have )

    Anyways it seem to be fixed that I can now enter my user name and password, lets see if they

    fixed the rest of it

    - K

  • -Zeno--Zeno- Member CommonPosts: 1,298

    Must of been because of the company wide UBIsoft outtage.  Everything was down for UBIsoft a few days ago.

    The definition of insanity: doing the same thing over and over expecting different results.

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