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US support?
conanowns
Member Posts: 114
Ive recently started following DnL and it looks promising but from looking at the web site the Dev team is obviously foriegn(mebbey french or sumthing i cant tell).
MY question to you die hard followers is do you think they will have good US support?
B/c if its anything like the L2 US support I will not get it. Basically all the US l2 support is translaters for the koprean dev team and that doesnt work good. Takes forever to get bugs fixed and such.
Comments
i wouldnt think they would have a per say US support as it would add cost to the profit margin. most games seem to place support at a very low prority. they will prolly have ppl who understand english (oops) or what ever is spoken at your house. just MHO
Yes, the developers are from Reunion Island, a small island belonging to France.
This game will feature a cluster of servers so everyone who is playing will play in the same world. The official language will naturally be english, but you can expect there to be some localized versions (maybe) French and German often have games localized.
And about support. They've said that it won't matter where you connect from because they've got one of the biggest providers as partner. Servers will likely be located in France mainland, but not finally decided as far as I know.
Nemo sine vitio est
Nemo sine vitio est
Well the L2's US support was the absolute worst ive ever seen, so I dont think the DnL devs can do any worse. Since they host both english and french forums, its likely that they will be listneing and catering to the english speaking public either equally or more so than their french players.
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Played: AC1, DAoC, E&B, SWG
Tested: AC1, AC2, DAoC, Eve, Planetside, Rubies, Lineage 2, MU Online
The US support will be ensured by English speaking representatives.
By the way, most of the Dev Team members are bilingual English/French.
High quality Customer Support and Game Mastering are high priorities for our team.
See you soon on Ganareth,
Malgeist
DnL Community representative
Well ,malgeist represents Alchemic dream ,which is in partnership with DNL ...
So you can be confident with him
Oh? Malgeist an official? Can this be confirmed?
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Played: AC1, DAoC, E&B, SWG
Tested: AC1, AC2, DAoC, Eve, Planetside, Rubies, Lineage 2, MU Online
You can read about it on the official website. A new community forum is in the making. We can expect new screenies, beta testimonials and other goodies soon.
And Alchemic Dream is officially helping the DnL team out.
Nemo sine vitio est
Nemo sine vitio est
That is not what I asked. What I asked is can it be confirmed that Malgeist really is from Alchemic Dream.
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Played: AC1, DAoC, E&B, SWG
Tested: AC1, AC2, DAoC, Eve, Planetside, Rubies, Lineage 2, MU Online
Nemo sine vitio est
Nemo sine vitio est
I'm an official indeed
Now I have the title under my name as proof.
Sweet!!!! Sorry for being suspicious, but I had to be certain
Welcome to the mmorpg DnL forums! Make yourself right at home, spread the DnL love, and uhm, maybe help some old timers out with the whole getting into beta thing? 
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Played: AC1, DAoC, E&B, SWG
Tested: AC1, AC2, DAoC, Eve, Planetside, Rubies, Lineage 2, MU Online
Don't know how anyone can compare Lineage II to DnL. NCAustin is like NCSoft from Korea's bitch. They hire some stupid GMs that don't even understand 1st grade english. I don't know how they manage that. Either that or the GM is stupid, i'm not joking either, they mute someone when they can't answer their questions? Jesus christ. I don't know how any customer support can get worse than THAT. They also give Koreans 30-40 something servers, which doesn't lag that much or go down. And they give the NA version 8 servers, which lag almost every hour, and 2-3 of them go down every day at least twice.
If any customer support gets worst than that, then....uh..... i don't know what to say
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