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Ok here the story.Back in may i decided to take the 6 months account.I got billed twice then for £35 x 2 and phoned in.
To be fair the guy on the phone was nice and refunded my money for the extra billing within a week.
In july i sort of stop playing so in october anticpating a second billing i went to cancel my account and did so getting the usual yes/no and in end it told me i still had about 50 days left.
I never logged in after that again and decided to uninstall LOTRO and be done with it.
Now today i get a bill saying CM have taken another £35!
I then went to the billing section of LOTRO EU and bam i have an active account yet again!
So in effect their system is recognizing 2 billings for 1 account for me .
Ofc i phoned and i am told that there is no CSR till 2nd of january.
Be weary guys.I have played mmorpg since 1998 and never seen such an issue.
Hopefully they will see that i got doubled billed in past and see its their fault
If not then maybe i will take them to small claims court .