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Just a short word about Customer service from the ShadowBane Folks!
I have been playing shadowbane since October. Please visit this web site I put up to see the whole story.
I guess the site name sums up how I think things are going there. But, this site is set up to just let you see the facts. If you can't complain about a product and how it is working or not working, which in this case is NOT Working! Then you can't expect too much from those people.
I only tell you the truth about what happened to me and I think that this has happened to others as well.
The only good part was they refuned my money for the subscriptions I had there, so I played the crappy game for like 4 months for free (which I think was fair). But, they did not refund my $150.00 dollars I spent on software which you can't use, except on the internet.
I sure hope you allow this post to stay as I think everyone should be warned about a company like this and everyone should consider other options when choosing a place to play on the internet.