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FFXIV Xbox Players Allegedly Banned for Free Company Advertising | MMORPG.com

SystemSystem Member UncommonPosts: 12,599

imageFFXIV Xbox Players Allegedly Banned for Free Company Advertising | MMORPG.com

It's been an interesting start to Final Fantasy XIV's life on Xbox, as players have been reporting bans for simply advertising their Free Company to recruit other players.

Read the full story here


Comments

  • viney123viney123 Member UncommonPosts: 68
    So, basically... Microsoft found a way to ruin even a good game like XIV on their platform. Way to go! :)
    KrisConway
  • KumaponKumapon Member EpicPosts: 1,563
    edited April 3
    Sadly, this isn't just a FFXIV issue, all xbox games now have AI moderation for thier Live Service.

    This is what happens when a company is too cheap to hire actual people.
    Post edited by Kumapon on
    Asm0deusValdemarJtzervoScotcheyaneZenJellyCogohiKrisConway
  • TillerTiller Member LegendaryPosts: 11,161

    Kumapon said:

    Sadly this isn't just a FFXIV issue, all xbox games now have AI moderation for thier Live Service.



    This is what happens when a company is too cheap to hire actual people.



    They used to have CSR but they fired them all lol. Now you can't even get through to a human to fix anything. AI like the dot com boom this will also be a big fail.
    ZenJelly
    SWG Bloodfin vet
    Elder Jedi/Elder Bounty Hunter
     
  • DattelisDattelis Member RarePosts: 1,451
    Funny part is that people on Xbone have to pay extra to play the game....so they are essentially paying extra to get banned.
  • viney123viney123 Member UncommonPosts: 68

    Kumapon said:

    Sadly. this isn't just a FFXIV issue, all xbox games now have AI moderation for thier Live Service.



    This is what happens when a company is too cheap to hire actual people.



    Oof, I didn't even think of that. Jeez, Microsoft. You have enough to buy Activision but not enough to hire some actual humans to deal with complex issues? The ship sinks lower and lower with these folks.
    ZenJelly
  • ValdemarJValdemarJ Member RarePosts: 1,098
    Kumapon said:
    Sadly, this isn't just a FFXIV issue, all xbox games now have AI moderation for thier Live Service.

    This is what happens when a company is too cheap to hire actual people.

    Or too cheap to train their chatbot properly. It isn't like they don't have effectively infinite resources and unlimited access to GPT4.

    This is reflective, to an extent, of them putting B-level effort into the Xbox experience. To paraphrase Steve Jobs, it isn't that Microsoft can't do it well, it's that they lack style and won't put in the effort.

    Xbox could be so much better, if they felt like it. GamePass is awesome, but there is more to the platform and sometimes it feels like they've forgotten or don't care.
    tzervoCogohi
  • NeoyoshiNeoyoshi Member RarePosts: 1,123
    As others mentioned, this isn't unsurprising at all, the Xbox platform has caused unintentional bans due to just the way Microsoft choose to automate so much of the platforms moderation tools.

    Baldurs Gate 3 players were getting hit with bans almost instantly when it launched on Xbox due to a system that automatically takes unprompted screenshots of game moments; and because of BG3's nudity and subject matter... well.

    Just more proof that all Xbox does these days is ruin things.
    tzervoScotKyleranZenJelly


    Fishing on Gilgamesh since 2013
  • JeroKaneJeroKane Member EpicPosts: 6,964
    edited April 3
    This is nothing new. It has happened everywhere. Chatbots are the norm these days and so is Automated moderation.

    And why use XBOX LFG to spam Guild recruitment? And some of these people are obnoxious and spam their Guild ads way too often, that it becomes an annoyance rather than beneficial!  So wouldn't surprise me that's how they triggered the spam detection and got banned. Good riddance!

    Nothing is worse than having people spamming their Guild ad every 30-60 seconds. Have dozens people do this at the same time and the XBOX LFG becomes useless for what it was actually made for.

    But this kind of context is often overlooked, rather than creating click bait headlines in news articles!

    People can use the proper FFXIV in-game chat for Guild (FC) recruitment.
    tzervoKyleranZenJellyScot
  • ScotScot Member LegendaryPosts: 22,942
    Well advertising your guild has to go in the right type of chat, putting it in a grouping tool is just not on. But how long would I ban someone for that, well a day or something, lets not go mad here. If it is all automated you could still program for longer bans with repeated offences.
  • ShinyFlygonShinyFlygon Member UncommonPosts: 328
    Another nail in your own coffin, Xbox. PS5 already won the console wars. Why you gotta make it worse?
  • richrem1richrem1 Member UncommonPosts: 129

    ...This is what happens when a company is too cheap to hire actual people.


    If they did hire people, it'd be outsourced to India.

    The guild recruitment wouldn't be a issue if the devs added a Free Company search tool, similar to the website. If you're playing on console, how the hell are you going to find a Free Company to join? It is difficult as it is with the current system.
  • TillerTiller Member LegendaryPosts: 11,161
    edited April 3
    richrem1 said:

    ...This is what happens when a company is too cheap to hire actual people.

    If they did hire people, it'd be outsourced to India.

    The guild recruitment wouldn't be a issue if the devs added a Free Company search tool, similar to the website. If you're playing on console, how the hell are you going to find a Free Company to join? It is difficult as it is with the current system.


    India has been graduated apparently....it's more developers and engineers now, more and more companies use the Philippines for the customer service portion these days because it's cheaper. No big deal most Filipino folks are nice and easy to understand, it just sucks that in the US case most of those jobs used to be here. It didn't help that most CS reps in the US are a-holes lmao.

    SWG Bloodfin vet
    Elder Jedi/Elder Bounty Hunter
     
  • ValdemarJValdemarJ Member RarePosts: 1,098
    JeroKane said:
    This is nothing new. It has happened everywhere. Chatbots are the norm these days and so is Automated moderation.

    And why use XBOX LFG to spam Guild recruitment? And some of these people are obnoxious and spam their Guild ads way too often, that it becomes an annoyance rather than beneficial!  So wouldn't surprise me that's how they triggered the spam detection and got banned. Good riddance!

    Nothing is worse than having people spamming their Guild ad every 30-60 seconds. Have dozens people do this at the same time and the XBOX LFG becomes useless for what it was actually made for.

    But this kind of context is often overlooked, rather than creating click bait headlines in news articles!

    People can use the proper FFXIV in-game chat for Guild (FC) recruitment.

    Because neither the game or Microsoft offer tools for guilds to recruit. Both Xbox and Squeenix and the FF14 team could have put in a lot more effort (on all fronts) to make this a premium experience for the players. Instead they're putting in the least amount of effort to make it launch and trying to spend the least amount of money they can get away with. They're giving Xbox gamers the Walmart experience.

    On top of that Xbox chat and game filters have sucked for a while. We couldn't name our saber "Diego" in Ark Ascended. It filtered out to "***go". So, we named it "Deathgo", which it didn't mind at all. Just one of many annoying and frustrating examples.

    It isn't the end of the world, but I think Microsoft could be doing a LOT better right now.
  • JeroKaneJeroKane Member EpicPosts: 6,964
    edited April 4
    ValdemarJ said:
    JeroKane said:
    This is nothing new. It has happened everywhere. Chatbots are the norm these days and so is Automated moderation.

    And why use XBOX LFG to spam Guild recruitment? And some of these people are obnoxious and spam their Guild ads way too often, that it becomes an annoyance rather than beneficial!  So wouldn't surprise me that's how they triggered the spam detection and got banned. Good riddance!

    Nothing is worse than having people spamming their Guild ad every 30-60 seconds. Have dozens people do this at the same time and the XBOX LFG becomes useless for what it was actually made for.

    But this kind of context is often overlooked, rather than creating click bait headlines in news articles!

    People can use the proper FFXIV in-game chat for Guild (FC) recruitment.

    Because neither the game or Microsoft offer tools for guilds to recruit. Both Xbox and Squeenix and the FF14 team could have put in a lot more effort (on all fronts) to make this a premium experience for the players. Instead they're putting in the least amount of effort to make it launch and trying to spend the least amount of money they can get away with. They're giving Xbox gamers the Walmart experience.

    On top of that Xbox chat and game filters have sucked for a while. We couldn't name our saber "Diego" in Ark Ascended. It filtered out to "***go". So, we named it "Deathgo", which it didn't mind at all. Just one of many annoying and frustrating examples.

    It isn't the end of the world, but I think Microsoft could be doing a LOT better right now.

    This is a Square Enix problem and thus not a Microsoft problem, as it has always been an issue on all platforms.

    People have been advertising their FC in in-game chat for years.

    You can't put that blame on Microsoft.
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