So recently I've come across two issues that I just cannot seem to solve.. My wife's laptop recently has been randomly shutting down whenever she goes to boot any games up. Mostly happens with World of Warcraft which is odd. So we had it taken to a computer shop and the dude said it was overheating so he added more thermal paste for it and we got it a cooling pad and the same issue is occuring..
After getting fed up with it I grabbed my shelved desktop and booted it up last night and behold it's doing the exact same thing. I thought it was maybe a Windows 11 issue but it has Win10 on it so that's not the problem.. So right now I'm at a loss and looking for any help or suggestions before taking it back to the shop and dropping more money on it.
The laptop model if it helps is: https://www.amazon.com/gp/product/B07CTHLX8C/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&th=1