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There is a Growing concern these days with how our mmo companies like to treat their customers! However few if none have the Guts to stand up against them! In the Case of EA its staff has become totally arrogant to the players! If they say Rape! Its a ban! if they say Cracker! its a ban! Even if not used in the context originally stated in the TOS!
The reason I come here is to let out in the open about how EA Treated me and my Cousin recently! Loyal UO Fans (of about a year and a half actually) My cousin was banned for saying just as I stated above "Cracker". Now to someone who has no idea about the situation, that could be construde as a wrong thing to say! However he was being called that by someone! he called the GM and repeated it back to him meaning to put a questionmark on the end of "Cracker".
He Logged in the next day to find the GM he asked for protection banned him and now EA customer service is too high and mighty to review the situation even though he was totally justifiable!!
Sure he had some history but its no worse than anything else going on there! The tops of houses have all sort of Offensive things written or as symbols and nothing is done! People Curse and yell at each other and nothing is done!
What am I up in arms about? Not so much Language issues! But the fact that each and every one of you MMO players out there have experienced an mmo's customer service department and Those of you who have know how much they dont care because your easily replaced! But do you pay money for that? Do you walk into a walmart and let a manager tell you to buzz off and find stuff elsewhere without talking to his/her boss?
Heres what I suggest! Stop the Tyrrany by standing up with me! I cannot fight them alone! Don't waste your money on UO and if you can quit the drug then do so now! You are only slapping yourself in the face! If we take EA to its knees we might find a customer oriented company a few years down the line! If we knock a Giant to its knees all those smaller than him will kneel too! All those equal or bigger will certainly think twice about crossing you!!
Boycott EA Games and Especially Ultima Online!
Demands : Real Customer Service (Respect), Stop spending our money to support other economies! (stop outsourcing)
There are several reasons EA needs to be slapped down! How many of you have Web Designers as family that lost their rear ends in the IT crash? Well these monstrous companies found their web designers elsewhere! Other countries where the price is cheaper! they can pay below min. wage there!
How about Customer Service? More and more customer service issues are going to foreign countries with whom we have no return flow to our patrons economies! Lost your Customer Service job? Well guess who has it? Well its Good ol' Abu Pattel over in New Dheli! This anti Westerner is handleing your accounts which is a large bit to do with why we are unsatisfied with EA Games! Nice to see a friend or family member in your own country starving while someone gets paid by you VIA an American Company in some far off country where the game isnt even really available.
Now im new to this site as a member! I love MMORPG.COM and mean no Disrespect by posting this but before you go off and decide my message to everyone is inappropriate! Please consider the fact that if you do! You are standing against every paying MMO customer there is! Probably Including yourself!
Just thought id let you all know! Please heed my words! stand with me and Fight! we can bring this Giant to its Knees!
We Fight for our Rights as Paying Customers!