I've played many a game....
Many an MMO....
And this is the worst customer service I have had to deal with so far.
Five years of a broken feature.
Six months of fighting uphill with the customer service, who keep passing me back and forth.
Aure, forum access and Mogstation reliability isn't necessary.
But they're features of the service that I pay for, and they don't work as intended. And as a paid service that is frustrating ... And after six months of being polite and respectful, I've finally hit a point that I'm rather fed up.http://forum.square-enix.com/ffxiv/threads/400799-Forum-Character-Broken
I'll just copy pasta the thread here too.
--Custom Rig: Pyraxis---
NZXT Phantom 410 Case
Intel Core i5-4690 Processor - Quad Core, 6MB Smart Cache, 3.5GHz
Asus Sabertooth Z87 Motherboard
Asus GeForce GTX 760 Video Card - 2GB GDDR5, PCI-Express 3.0
Kingston HyperX Fury Blue 16GB