OK.. so back in 2017 I read the great feedback and bought a founders pack to Fortnite. I thought it was OK but went downhill fast once they launched the BattleRoyale part. Grew bored, and shelved the account for months.
Lo and behold... someone hacked the account. Now, from what I gather there are massive quantities of hacked accounts... but anyway. I literally saw the Email about a purchase 2 hours after it happened.
I simply wrote a comprehensive ticket to Epic, changed my password and enabled 2-factor authentication (which was not an option when I created the account). I removed my paypal account as well. In the ticket I also explain that the hacker linked his XBOX and Playstation accounts. Until a few days ago there was no way to remove that link and the website directs you to open a ticket to do so... So I also separately open a ticket to have the link to his Playstation and XBOX accounts removed. No response so I open multiple additional tickets. Finally after 3 weeks they respond, refund the money, but ignore the account linkage.
So I open another ticket... and another... weeks go by and no response. Finally this week I see they changed the website to allow you to remove the link yourself. I do so immediately.
But apparently the asshole simply has to log back into his Playstation account and it gets relinked automatically. So for the last few hours I have played tag with the jerk. My email box is filled with:
EPIC GAMES- YOU HAVE ADDED A PLAYSTATION NETWORK ASSOCIATION
EPIC GAMES- YOU HAVE REMOVED A PLAYSTATION NETWORK ASSOCIATION
In today's age, how do you run a company where communication takes 3 weeks each time? They have no customer service phone number. They have no online chat that I am aware of. And they take 3 weeks to respond to every Email. Now it appears this ass will be able to use his ill gotten gains forever.
Any ideas on how I can get this guy gone for good? He cant charge anything.. but I hate the idea that he is able to use the account as though it is his own...
"I should point out that no other company has shipped out a beta on a disc before this." - Official Mortal Online Lead Community Moderator
Starvault's reponse to criticism related to having a handful of players as the official "test" team for a supposed MMO: "We've just have another 10ish folk kind enough to voulenteer added tot the test team" (SIC) This explains much about the state of the game :-)
Proudly wearing the Harbinger badge since Dec 23, 2017.
Coined the phrase "Role-Playing a Development Team" January 2018
"Oddly Slap is the main reason I stay in these forums." - Mystichaze April 9th 2018
My ignore list finally has one occupant after 12 years. I am the strongest supporter of free speech on here, but free speech does not mean forced listening. Have fun my friend. Hope you find a new stalking target.