Hi everyone. If you are successfully redeeming the code (i.e. no error message from Steam saying you already own the DLC) there's a chance you may have missed the update to your game. When you redeem the code you will be able to double-check if the DLC code has worked successfully as there will be two Gold Chests in the in-game shop inventory and Bruenor will show the Shiny Level 1 Strong Shield in his gear on his profile.
If you are still experiencing an issue please submit a ticket in-game in the menu system and we'll be able to review your account.
Thanks!
Codename Entertainment Team
How can I update it?
Steam doesn't show any update option and code was ok, so?
Hi everyone. If you are successfully redeeming the code (i.e. no error message from Steam saying you already own the DLC) there's a chance you may have missed the update to your game. When you redeem the code you will be able to double-check if the DLC code has worked successfully as there will be two Gold Chests in the in-game shop inventory and Bruenor will show the Shiny Level 1 Strong Shield in his gear on his profile.
If you are still experiencing an issue please submit a ticket in-game in the menu system and we'll be able to review your account.
Thanks!
Codename Entertainment Team
How can I update it?
Steam doesn't show any update option and code was ok, so?
Hi. Sorry I just saw this when I got back to the office. So, if you're still experiencing an issue, please use the in-game ticket system and we'll be sure to make sure you get the DLC.
Comments
How can I update it?
Steam doesn't show any update option and code was ok, so?
Hi. Sorry I just saw this when I got back to the office. So, if you're still experiencing an issue, please use the in-game ticket system and we'll be sure to make sure you get the DLC.