It looks like you're new here. If you want to get involved, click one of these buttons!
this is unfortunate but very true. the game character that was hacked had no social contacts but one, used no guilds or chat services, and had no contact within game. BUT WAS HACKED. the gold botters use this method now. they get into your account and instantly change password. then you watch them transfer everything on all your toon accounts via the internal mail and internal auction house.
the insult does not end here however
the game generates a message to your account saying password changed. BUT no link and can only reply via hacked account, which you have no access to.
and if create and use another account then it is very timely and actually replied saying that you did not use correct this way or that way nonsense.
PLUS I have actually known of 7 other cases of hacked accounts and there are so few now playing it is a dead game with only those benefitting from the gains and monies raised by these botters and hackers.
AVOID this service provider and game.