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it's the download speed.
Seriously. this is the slowest loading mmo I have ever played.
I play it casually. it's fun sometimes. I'm like lvl 27 or something. and I bought it at launch.
the reason I don't play more is the download speed. I haven't played in a week or so. but, right now I feel like playing and this 169 mega byte patch is taking (or has taken) more than an hour.
and no it's not my internet. because I can download entire games faster than this.