Daum At This Point Is A Joke

UrncallerUrncaller Ashton, ILMember UncommonPosts: 167
edited February 2016 in Black Desert Online
Not to bash on them but still after 24 hours and a gm response none of my items were delivered...yes they had issues with characters on wrong servers etc I never had that ...I just did not get my items but I assume those thta got 2-3 pets got mine....now they are down for maintenance and say in the downtime thread they already corrected the issues but just need to take servers down too assure issues are corrected....well here is to hoping...

At this point in my opinion and from the blogs and etc the company for the west has posted it is a skeleton crew, A different publisher for us in the West should have been hired.
Post edited by Urncaller on
«1

Comments

  • Azaron_NightbladeAzaron_Nightblade KingsmouthMember EpicPosts: 4,317
    I guess you couldn't at least wait until after maintenance to see if it got resolved or not eh?
    I haven't gotten my pre-order items either, and neither have any of my friends so far.

    My SWTOR referral link for those wanting to give the game a try. (Newbies get a welcome package while returning players get a few account upgrades to help with their preferred status.)

    Feel free to send me a message if you want a guest pass to try Black Desert Online as well!

  • CenceCence HungaryMember UncommonPosts: 4
    IF a Company is a joke cuz you haven't received your vanity items yet (but still can play and playing without issue) I think no company would satisfy your needs. (while it is an issue, and I can see its being annoying, its minor compare to the server swap one for example....)
  • KyarraKyarra Member UncommonPosts: 759
    They are also a joke because their solution for a mistake they made was to remake your character, never mind the 6 hours you spent grinding them, without the preorder items I may add, and now they are down for 3 hour maintenance. Yup, really mad I bought in to the conquerors package.
  • Lord.BachusLord.Bachus Den HelderMember RarePosts: 9,522
    Well, never play an MMO at release day...

    thats a wellknown fact, just to many uncertain variables..

    Best MMO experiences : EQ(PvE), DAoC(PvP), WoW(total package) LOTRO (worldfeel) GW2 (Artstyle and animations and worlddesign) SWTOR (Story immersion) TSW (story) ESO (character advancement)

  • blythegablythega SydneyMember UncommonPosts: 174
    Didn't get your items? Did you log into your account and collect them from there?
  • KyarraKyarra Member UncommonPosts: 759
    Well, never play an MMO at release day...

    thats a wellknown fact, just to many uncertain variables..
    Oh I know, but the betas went good, the game was established in other countries, been burned before from other opening days (Vanguard, Archeage to name a couple)..would think I would of learned my lesson then lol.
  • mcrippinsmcrippins Dallas, TXMember RarePosts: 1,319
    edited February 2016
    I find this hilarious. I've been able to play the game smoothly with pretty much no problems at all. I haven't received my items yet, but I don't see the rush. They'll be here soon. 
    Post edited by mcrippins on
  • KyarraKyarra Member UncommonPosts: 759
    mcrippins said:
    I find this hilarious. I've been able to play the game smoothly with pretty much no problems at all. I haven't received my items yet, but I don't see the rush. They'll be here soon. 
    I will find it hilarious years from now, but for now I am kinda pissed. Money not well spent. Try losing 6 hours of grinding, and my time, then see if u laugh.
  • mcrippinsmcrippins Dallas, TXMember RarePosts: 1,319
    Kyarra said:
    mcrippins said:
    I find this hilarious. I've been able to play the game smoothly with pretty much no problems at all. I haven't received my items yet, but I don't see the rush. They'll be here soon. 
    I will find it hilarious years from now, but for now I am kinda pissed. Money not well spent. Try losing 6 hours of grinding, and my time, then see if u laugh.
    I get that everyone plays games differently, and that's fine. Yet, one thing I've learned not to do is anything hardcore on the first day. As someone said earlier, too many variables, and anything can happen. Although wipes or lengthy rollbacks seem pretty rare these days.
  • IselinIselin Vancouver, BCMember LegendaryPosts: 10,450
    Kyarra said:
    Well, never play an MMO at release day...

    thats a wellknown fact, just to many uncertain variables..
    Oh I know, but the betas went good, the game was established in other countries, been burned before from other opening days (Vanguard, Archeage to name a couple)..would think I would of learned my lesson then lol.
    Yeah good points. I thought the CB2 was incredibly smooth.

    Too bad some intern pointed the one channel with the same name (and what's up with that? why do all the channels have names and why the same channel name for all servers?) to the wrong servers.

    IDK if they tested the item delivery system in CB2 since I was there on a free key, but they borked that one too with duplicate, triplicates and more for some and nothing for others.

    But yeah, the only constant in MMO launches is that something will screw up...always. You can depend on it.
    “That's how the madness of the world tries to colonize you: from the outside in, forcing you to live in its reality.” 
    ― Jeff VanderMeerAnnihilation
  • fuzzi1983fuzzi1983 Noblesville, INMember UncommonPosts: 130
    mcrippins said:
    Kyarra said:
    mcrippins said:
    I find this hilarious. I've been able to play the game smoothly with pretty much no problems at all. I haven't received my items yet, but I don't see the rush. They'll be here soon. 
    I will find it hilarious years from now, but for now I am kinda pissed. Money not well spent. Try losing 6 hours of grinding, and my time, then see if u laugh.
    I get that everyone plays games differently, and that's fine. Yet, one thing I've learned not to do is anything hardcore on the first day. As someone said earlier, too many variables, and anything can happen. Although wipes or lengthy rollbacks seem pretty rare these days.
    Exactly right. I have the game. Maybe played 2 hrs total so far. I don't understand how people get upset because they wasted their lives playing a game and then they complain? Wasting your time? More like your life.. And then they want to get angry at the company that shut down the servers to give them their lives back? They should be thanking them! 

    Promote Rift! Get your free 7 day trial here!

  • KyarraKyarra Member UncommonPosts: 759
    mcrippins said:
    Kyarra said:
    mcrippins said:
    I find this hilarious. I've been able to play the game smoothly with pretty much no problems at all. I haven't received my items yet, but I don't see the rush. They'll be here soon. 
    I will find it hilarious years from now, but for now I am kinda pissed. Money not well spent. Try losing 6 hours of grinding, and my time, then see if u laugh.
    I get that everyone plays games differently, and that's fine. Yet, one thing I've learned not to do is anything hardcore on the first day. As someone said earlier, too many variables, and anything can happen. Although wipes or lengthy rollbacks seem pretty rare these days.
    Yea my fault cause I wanted to get ahead some because I have work today.
  • MelMel2MelMel2 Yuma, AZMember UncommonPosts: 8
    I'm all for "play at your own peril" on release day.  I did it cuz idgaf...  I will say this though, while it's common, it's still not acceptable for a game to release like this.  IMO BDO has actually been a steady head start launch & 3 hours of downtime is no biggie; however, games release far to often bugged and incomplete.  Even though BDO's issues were minor IMO, it's never fair to a consumer to not put the completed and working product out there on day 1.

    On a side note, I think Daum has missed on a few simple but major issues in localization.  If anything, I only blame them for those poor decision when bringing the game to the west and making it B2P.  There were a lot of changes that should have happened when the game was made B2P that never happened.  One example, the extremely high cash shop prices...
  • KyleranKyleran Paradise City, FLMember LegendaryPosts: 27,155
    On an unrelated note CCP took EVE down unexpectedly last Friday for about 4 hours, and will do so again today for 5 hours today due to database problems.

    If even a veteran game company can have an unforseen issue, it should be expected or at least no surprise a title at launch will.

    I can see where they might not have tested the preorder item delivery mechanism as thoroughly as they should have as the focus was probably on other areas.

    Like others said, probably a good idea to steer clear of lanch weeks.  They don't sell you those perks just for your enjoyment, its to encourage you to put up with all the shenanigans.

    I am Phenomenal


    "Harbinger of Failure"

    "I need to finish" - Christian Wolff: The Accountant

    On hiatus from EVE Online since Dec 2016 - CCP continues to wander aimlessly

    In my day MMORPG's were so hard we fought our way through dungeons in the snow, uphill both ways.

    Fools find no pleasure in understanding, but delight in airing their own opinions. Pvbs 18:2, NIV

    Don't just play games, inhabit virtual worlds™
    "This is the most intelligent, well qualified and articulate response to a post I have ever seen on these forums. It's a shame most people here won't have the attention span to read past the second line." - Anon





  • Jean-Luc_PicardJean-Luc_Picard La BarreMember EpicPosts: 6,782
    I have a flawless experience for now, yesterday evening I still didn't have my items, but this morning when I logged back in they were in my mail. The game runs smooth and lag free, there's no shortage of mobs.

    And considering the amount of people in game with their pre-order stuff, I'm not the only one.

    I'm sorry for those who still don't have them, but seriously... it doesn't stop you from playing. That's the most important I think.
    "The ability to speak doesn't make you intelligent" - Qui-gon Jinn in Star Wars.
    After many years of reading Internet forums, there's no doubt that nor does the ability to write.
    CPU: Core I7 7700k (4.80ghz) - GPU: Gigabyte GTX 980 Ti G1 Gaming - RAM: 16GB Kingston HyperX Savage DDR4 3000 - Motherboard: Gigabyte GA-Z270X-UltraGaming - PSU: Antec TruePower New 750W - Storage: Kingston KC1000 NVMe 960gb SSD and 2x1TB WD Velociraptor HDDs (Raid 0) - Main display: Philips 40PUK6809 4K 3D TV - Second display: Philips 273v 27" gaming monitor - VR: Pimax 4K headset and Razer Hydra controllers - Soundcard: Sony STR-DH550 AV Receiver HDMI linked with the GPU and the TV, with Jamo S 426 HS 3 5.0 speakers and Pioneer S-21W subwoofer - OS: Windows 10 Pro 64 bits.
  • Azaron_NightbladeAzaron_Nightblade KingsmouthMember EpicPosts: 4,317
    The servers are back up, and I got my pre-order items. All set now.

    My SWTOR referral link for those wanting to give the game a try. (Newbies get a welcome package while returning players get a few account upgrades to help with their preferred status.)

    Feel free to send me a message if you want a guest pass to try Black Desert Online as well!

  • DMKanoDMKano Gamercentral, AKMember LegendaryPosts: 17,263
    Typical launch stuff here. They'll work through it, patience is your friend. 

    Of course when people pay upfront they are more demanding so yes I am sure some have already called their CC and gotten a chargback due to "product didn't work as promised" or "failed to meet expectations".

    Every hickup at launch always results in some customer loss sadly.

  • SovrathSovrath Boston Area, MAMember LegendaryPosts: 23,439
    Iselin said:
    Kyarra said:
    Well, never play an MMO at release day...

    thats a wellknown fact, just to many uncertain variables..
    Oh I know, but the betas went good, the game was established in other countries, been burned before from other opening days (Vanguard, Archeage to name a couple)..would think I would of learned my lesson then lol.
    Yeah good points. I thought the CB2 was incredibly smooth.

    Too bad some intern pointed the one channel with the same name (and what's up with that? why do all the channels have names and why the same channel name for all servers?) to the wrong servers.

    IDK if they tested the item delivery system in CB2 since I was there on a free key, but they borked that one too with duplicate, triplicates and more for some and nothing for others.

    But yeah, the only constant in MMO launches is that something will screw up...always. You can depend on it.
    Actually they did test the delivery system though it's a bit ridiculous as you have to go to the website in order to claim them.



  • KrylosKrylos Baton Rouge, LAMember UncommonPosts: 70
    Look at all the crybabies in this thread....
  • rodarinrodarin camarillo, CAMember RarePosts: 1,983
    Attitudes in this thread are why games fail and MMO genre is dead...

    'grinding for 6 hrs' (which to them equates to something they simply cant do over again after they remake a character) , not receiving vanity items, and maintenance are all end of the world scenarios.

    But then again people that buy into early release are ironically the types that wont stick around too long anyway, but they are the ones who like to blitz all the 'content' as fast as they can so they can be the first to do something. Getting Early access just means first to stop playing in most (vast majority) of cases.
  • LacedOpiumLacedOpium Member RarePosts: 2,206

    This can't even be considered a launch.  It's pre-launch.  Launch for the general public won't be until the 3rd.  Something was bound to go wrong.  Expecting everything to go smoothly and complaining a day or two into pre-launch is expressing a whole lot of naivete and inexperience on the part of any gamer.  Don't be that person.
  • runedragonrunedragon MIlton KeynesMember UncommonPosts: 54
    edited February 2016
    [mod edit] Really people its not even launch day........
    Post edited by Vaross on
  • Kobin24Kobin24 Member UncommonPosts: 28
    rodarin said:
    Attitudes in this thread are why games fail and MMO genre is dead...

    'grinding for 6 hrs' (which to them equates to something they simply cant do over again after they remake a character) , not receiving vanity items, and maintenance are all end of the world scenarios.

    But then again people that buy into early release are ironically the types that wont stick around too long anyway, but they are the ones who like to blitz all the 'content' as fast as they can so they can be the first to do something. Getting Early access just means first to stop playing in most (vast majority) of cases.
    I don't think anyone states it's the end of the world or they're going to cancel.  I do think it's appropriate to expect a product to work (as intended).  This BS of it's an MMO and everyone should know the first few weeks/months are going to be buggy is complete and utter crap.  There are NO other companies in the world that get away with what these gaming industry folks get away with.  It's just "expected" that things won't work properly right off the bat and if people complain about it then they're cry babies.
  • LacedOpiumLacedOpium Member RarePosts: 2,206
    Kobin24 said:
    rodarin said:
    Attitudes in this thread are why games fail and MMO genre is dead...

    'grinding for 6 hrs' (which to them equates to something they simply cant do over again after they remake a character) , not receiving vanity items, and maintenance are all end of the world scenarios.

    But then again people that buy into early release are ironically the types that wont stick around too long anyway, but they are the ones who like to blitz all the 'content' as fast as they can so they can be the first to do something. Getting Early access just means first to stop playing in most (vast majority) of cases.
    I don't think anyone states it's the end of the world or they're going to cancel.  I do think it's appropriate to expect a product to work (as intended).  This BS of it's an MMO and everyone should know the first few weeks/months are going to be buggy is complete and utter crap.  There are NO other companies in the world that get away with what these gaming industry folks get away with.  It's just "expected" that things won't work properly right off the bat and if people complain about it then they're cry babies.

    But it's the nature inherent to launching complicated and interactive code technology like an MMORPG into cyber space. To expect everything to go smoothly upon initial use of such intricate code and technology is being a bit of a prude.  Exercise a little consideration and patience.  It's all part of being an adult about these sorts of things. 
  • AstropuyoAstropuyo Stock, CAMember UncommonPosts: 1,915
    mcrippins said:
    I find this hilarious. I've been able to play the game smoothly with pretty much no problems at all. I haven't received my items yet, but I don't see the rush. They'll be here soon. 

    I know! I was laughing for atleast 20 minutes.
    I mean wow wooo ahhh haha...

    What a prat response.

    He's right (The poster) Daum is a joke in how they respond to players and community in general.
    You'd think they'd have an account item delivery system working. Considering the game is hella old by mmorpg standards. (New to "us" isn't new).

    But yeah hilarity has ensued. Christ on a nabisco.
Sign In or Register to comment.