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Banned, But innocent

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Comments

  • YashaXYashaX Member EpicPosts: 2,806
    Renoaku said:
    YashaX said:
    One thing is for sure: there is no way you can get 30-70ms ping to a US server from Australia, 200-300ms is the norm but it often spikes much higher.

    Also, no idea if the OP was telling the truth, but I went through hell trying to get PS2 to work. It wouldn't launch properly so I had to send support all this info on my computer. They told me I had some program installed that could get me banned from all SOE games but couldn't fix the launcher issue; in the end I found some workaround on the forums and got to play. 
    Well not sure what program that would be but I have a lot of programs on my computer that can be used to somewhat cheat games that could get me banned but haven't got banned.

    For example "Asus" Boards come with "Keybot", as well as "Sonic Radar" some companies not all complain about VPN services like "Hide My Ass" or other various programs such as "Tiny Task" or "Logitech Macro / Mouse Macro Software." Generally they could all get you banned especially if you send in a support ticket and they tell you this.

    But I think they are more looking for those using actual hacks to cheat the game.
    Yeah, I think it was a vpn they were complaining about, was quite a while back now.
    ....
  • centkincentkin Member RarePosts: 1,527
    Rhoklaw said:
    Yeah, I got both my 10+ year old accounts banned because apparently I didn't remove my payment info or cancel my subscription properly and got charged for 2 year long subscriptions last August. So I did a charge back since I hadn't played a DayBreak game in over 10 months. Yeah, I did the lazy man approach to getting my money back because I guarantee you, they would of said nope. I say that because if they had any honest business ethics, they'd send a reminder at least a day before charging you. This is why it's normal procedure for me to remove payment info or cancel immediately after subscribing yearly subscriptions. Game companies don't care about us.
    Actually this is one thing I hated about SoE wallet back in the time.  I had figured I had turned off recurring on a game that I had played all of once and didn't enjoy.  It must not have gone through and the first notice I got of it was about 8 months later with a notice from SoE that my wallet was empty. 

    They were no help at all and happily kept all of my money. 

    It was a bad move on their part because I had more than enough to pay for an expansion to Everquest 2 and I had planned to come back to Everquest 2 for that expansion, BUT I wasn't going to give them another $44 or whatever it was after they did what they did. 

    I don't know how much money they actually lost in the long run but it was more than what they took.
  • MMOman101MMOman101 Member UncommonPosts: 1,712
    Sometimes it is best to move on. This might be one of those times. I don't know if you cheated or not and don't really care as I thought PS2 was hot garbage. I hope you didn't invest to much money in the game.

    “It's unwise to pay too much, but it's worse to pay too little. When you pay too much, you lose a little money - that's all. When you pay too little, you sometimes lose everything, because the thing you bought was incapable of doing the thing it was bought to do. The common law of business balance prohibits paying a little and getting a lot - it can't be done. If you deal with the lowest bidder, it is well to add something for the risk you run, and if you do that you will have enough to pay for something better.”

    --John Ruskin







  • RhoklawRhoklaw Member LegendaryPosts: 7,558
    Phry said:
    Rhoklaw said:
    Yeah, I got both my 10+ year old accounts banned because apparently I didn't remove my payment info or cancel my subscription properly and got charged for 2 year long subscriptions last August. So I did a charge back since I hadn't played a DayBreak game in over 10 months. Yeah, I did the lazy man approach to getting my money back because I guarantee you, they would of said nope. I say that because if they had any honest business ethics, they'd send a reminder at least a day before charging you. This is why it's normal procedure for me to remove payment info or cancel immediately after subscribing yearly subscriptions. Game companies don't care about us.
    Why would a game company give a damn about you when you clearly don't care about them or even extending them the common courtesy of asking them first, you made the mistake, you could have said this to Daybreak, but instead you arbitrarily decided that they had to pay for your mistake? and your excuse is game companies don't care about us? seriously O.o
    Actually, pretty much every bill I pay each month gives me a reminder, from utilities, mortgage, phone and everything else under the sun. How hard would it be to email customers that they are about to be charged for a recurring subscription? It wouldn't considering how much other bullshit emails game companies put out about expansions and other crap they try to get you to come back.

  • RenoakuRenoaku Member EpicPosts: 3,145
    Rhoklaw said:
    Phry said:
    Rhoklaw said:
    Yeah, I got both my 10+ year old accounts banned because apparently I didn't remove my payment info or cancel my subscription properly and got charged for 2 year long subscriptions last August. So I did a charge back since I hadn't played a DayBreak game in over 10 months. Yeah, I did the lazy man approach to getting my money back because I guarantee you, they would of said nope. I say that because if they had any honest business ethics, they'd send a reminder at least a day before charging you. This is why it's normal procedure for me to remove payment info or cancel immediately after subscribing yearly subscriptions. Game companies don't care about us.
    Why would a game company give a damn about you when you clearly don't care about them or even extending them the common courtesy of asking them first, you made the mistake, you could have said this to Daybreak, but instead you arbitrarily decided that they had to pay for your mistake? and your excuse is game companies don't care about us? seriously O.o
    Actually, pretty much every bill I pay each month gives me a reminder, from utilities, mortgage, phone and everything else under the sun. How hard would it be to email customers that they are about to be charged for a recurring subscription? It wouldn't considering how much other bullshit emails game companies put out about expansions and other crap they try to get you to come back.
    In that case what is best you do is you purchase your "Year subscription for example" Then you cancel your subscription unless your on one of those special things like I was when I had 7 Arche Age accounts that gives you discounts then you just cancel it and you renew when it expires.

    So after your account is activated cancel the subscription / Renewal.
  • RhoklawRhoklaw Member LegendaryPosts: 7,558
    Renoaku said:
    Rhoklaw said:
    Phry said:
    Rhoklaw said:
    Yeah, I got both my 10+ year old accounts banned because apparently I didn't remove my payment info or cancel my subscription properly and got charged for 2 year long subscriptions last August. So I did a charge back since I hadn't played a DayBreak game in over 10 months. Yeah, I did the lazy man approach to getting my money back because I guarantee you, they would of said nope. I say that because if they had any honest business ethics, they'd send a reminder at least a day before charging you. This is why it's normal procedure for me to remove payment info or cancel immediately after subscribing yearly subscriptions. Game companies don't care about us.
    Why would a game company give a damn about you when you clearly don't care about them or even extending them the common courtesy of asking them first, you made the mistake, you could have said this to Daybreak, but instead you arbitrarily decided that they had to pay for your mistake? and your excuse is game companies don't care about us? seriously O.o
    Actually, pretty much every bill I pay each month gives me a reminder, from utilities, mortgage, phone and everything else under the sun. How hard would it be to email customers that they are about to be charged for a recurring subscription? It wouldn't considering how much other bullshit emails game companies put out about expansions and other crap they try to get you to come back.
    In that case what is best you do is you purchase your "Year subscription for example" Then you cancel your subscription unless your on one of those special things like I was when I had 7 Arche Age accounts that gives you discounts then you just cancel it and you renew when it expires.

    So after your account is activated cancel the subscription / Renewal.
    That is normally what I do, because game companies don't have reminders. Unfortunately for me and DayBreak, that wasn't the case. I lost 2 very old accounts and DayBreak gets flagged with a chargeback. No offense to anyone else, but game companies DO NOT give a shit about their customers compared to most industry standards.

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