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I have put a lot of time and money into WOT over the years. It can be fun at times, but WG is not making any meaningful changes to the game. They add new maps and new tanks which is great, but the game needs a major overhaul. It still runs DX9, does not support multiple cores or GPUs. I have a 780ti and can get much higher frame rates on WT Ground Forces on max than I can get on WOT with some of the details turned down.
WOT just keeps wanting to polish the same turd over and over again. Keep hearing about Havok, but it seems to be pushed back. Little things like allowing player to select maps or games without arty will never be implemented. I don't care about arty any more since it isn't as popular after the nerfs. If it ever goes back to where you see five in a match that would change though. The maps really bother me. They can introduce a new map and you may see it twice in a week where as you get the same old tired maps every other game. What is the point of putting in a new map if players can't really enjoy it?
They also haven't put in the ability to disable standard battles so you have more control over the types of battles you enter. On top of this they are very sensitive to feedback. I have been losing money in more matches lately which is rare at tier 8 when I have premium account. I said "did they F with repair costs like retarded aholes?" in general chat and received an instant 3 day chat ban. No warnings, nothing. Now if you need their customer support to fix a screw up with a purchase you will wait days/weeks. If lots of players request the same changes over and over again you will never see them. Say one thing in general chat though and they respond asap.
Bottom line is they don't listen to players and try to silence those that criticize them. Granted it wasn't a shining moment when I posted it, but people say far worse and you should have the right to vent. Hopefully Modern Warfare will be a decent game and take business away from WG. The only way they will listen is when their revenue starts to drop. WOWP will not save them since that game fell flat on it's face. I think culture is part of the problem and they have a you take what we give you mentality there. I for one will just take my money and spend it elsewhere.