Well......after playing Rift for almost a month, my wifes account was hacked (still not sure how). The perps charged 2 - $100 to the account, at which point Trion Worlds suspended the account. We have since then canceled the cards and tried contacting Trion regarding the issues but have failed to get a response for more than three days now. Believe it or not, they has no way to speak to a real persons. Needless to say, we are done with Trion. We just hope someone reads this, and will a little luck, may save them some pain.