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1.) I no longer have the patience to click on every damn npc just to see if they remotely have the chance of offering a quest.
They need to add quest markers to npcs. They'd probably be surprised how many people would actually play this game if it didn't seem like an exercise in futility. I don't mind having to talk to the npcs once found, it's the chore of finding them in the first place. Make it a toggle, so those who don't want the markers don't need to see them.
2.) The map is atrocious. Mapfiend is just as atrocious but with more text crammed in. A mod that makes things worse. Don't know how that thing ever became popular other than it's the only one around.
Redo the ingame maps. Copy what was done in EQ2. Then maybe the nice person who made EQ2Maps can make the same for EQ.