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I have played this game for over 340 hours and can attest with utmost certainty to one critical aspect of the game:
It is COMPLETELY pay to win. The more you pay, the more skill your plane crews will have, thus increasing your reload, accuracy, g-tolerance, etc. If you do not plan on buying the starter pack and spending at minimum another 50 dollars(I spent upwards of 100 and am now bored with the game) on top of it, this game is NOT for you. This is not by ANY means a free to play game, unless you enjoy being fodder until you spend a significant chunk of money.
Not only that, the games match making system SUCKS. You will get Korean war era jets put in against your late WW2 propeller driven fighters. Some nations planes, such as the good ol' U S of A, are SO bad, you will regret ever playing with them if you get past level 7(85% of the players in the level 8 to 12 bracket are German planes with 20mm gun pods, which rip you out of the sky in about a half a second).
This game is also run by a Russian developer that has a GM staff of 18 year old kids from around the globe running its critical operations. Do not expect any issue you have with the game to be solved in any matter, as they are worse than useless.
Once again, heed my advice and do not make the same mistake I did. SAVE YOUR MONEY!