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My computer problem

bliss14bliss14 Member UncommonPosts: 595

Hey!

Ok so I have an old computer, a Dell XPS 400.  It's held up for a long time with some minimal upgrades all the while maintaining decent FPS in current MMORPG's.  The last upgrade was to a radeon hd7750 which made GW2 run pretty well in boss fights.

anyway, had an electrical storm a couple months ago.  computer would not turn on, absolutely nothing happening, not even a light.  so i replaced the power supply and am able to get it to turn on but there is no boot.  It will run, fans going etc; but no display and I can tell that it is not going through the complete boot just by the sound of it.  basically it sounds like it's on but it's not "thinking". 

the connections from the power supply to the interior all seem to be plugged into what is needed (non modular) .  so i suppose my question is do you gurus think it is the motherboard that got fried?  or is it possibly the hard drive?  i would think wiith no display that the mother aint seein the graphix card in the pci slot and that is the issue and i will need a new motherboard.  in which case i am basically going to just build a new computer salvaging parts from the old. 

any thoughts?

mucho thanks :)

Comments

  • QuizzicalQuizzical Member LegendaryPosts: 25,355

    Motherboard would be my best guess.

    You can check if it's the hard drive by unplugging the hard drive entirely and seeing what happens.  (Leave the hard drive mounted in the case, but unplug one end of the SATA data cable that connects it to the motherboard.)  If it POSTs normally and then says that it can't find an operating system, then the hard drive is likely the culprit.  If unplugging the hard drive doesn't change anything, then the hard drive wasn't the problem in the first place.

  • IchmenIchmen Member UncommonPosts: 1,228

    ^ do what he suggests and if possible see if you can get video from the motherboard. (some mobos have onboard gfx that you can tap in to) could be that the gpu is fried on the card.

    so check the back for a video output on the motherboard it self and try that as well. 

    could be a fried mobo/cpu/gpu or who knows what... electrical storms can cause a world of problems with pcs if you get a surge. (typically a safe choice to power down the rig during a really bad storm just incase..)

     

    good luck sorting the issue though hopefully its a cheap fix and doesnt require an entire rebuild

  • ShukanoShukano Member UncommonPosts: 57

    Had the same thing happen and it ended up being my motherboard. Check power supply first (you already did), motherboard, then ram. Then move on from there. My guess is motherboard as has been previously stated. I'd look into a UPS battery backup for the future, it has saved me a lot of headache. 

    Best bet is to have someone compatible parts come over and start swapping parts starting with what was mentioned above. Don't go throwing money at it without knowing what is wrong like many other people do lol.

    image

  • QuizzicalQuizzical Member LegendaryPosts: 25,355
    Originally posted by Shukano

    Best bet is to have someone compatible parts come over and start swapping parts starting with what was mentioned above. Don't go throwing money at it without knowing what is wrong like many other people do lol.

    While that is sometimes ideal, depending on how old the computer is, it may be better to just replace it outright.  Obviously you don't want to rush to replace a computer that you bought six months ago.  But if the computer is already five years old and you were thinking about replacing it soon anyway, then maybe now is the time.

  • bliss14bliss14 Member UncommonPosts: 595

    Yep as quiz said, it's better just to replace it i think.  I've been meaning to for like two years now and just never got around to it because it just kept performing. 

    I can't test onboard graphix as it doesn have any, i saw that was one of the things to do as well.  thanks though for the suggestion. 

    alright well, looks like the mobo.  anyway, i have a psu and graphix card so that's about 1/4 of the battle.  looks like i just have to build a new one.

    thanks guys :)

  • grndzrogrndzro Member UncommonPosts: 1,162

    odds are the power spike killed the PSU and Mobo.

    Replace the system.  It is very unlikely for the spike to have fried the hard drive, but it's old I would replace it.

    Gonna need a new OS also.  Get Windows 8 and tweak it to get the start menu back.

    If you can afford a few hundred more Intel socket 2011 Ivy bridge will have a very long upgrade cycle.

  • bliss14bliss14 Member UncommonPosts: 595
    i have been seeing alot about the Haswell line, is that what the hype is cracking it up to be?
  • TamanousTamanous Member RarePosts: 3,026

    As others have said, it's likely the mobo.

     

    Vast majority of times a no power, no lights issue is simply a bad PSU or bad MOBO. The very rare time I've seen another issues causing this is a bad expansion card and I've even seen a bad USB device causing a no power on scenario. Not clearing the CMOS can also keep the system in no post but usually you see some sort of light on the board at the very least.

     

    Which ever way, stripping down your board to psu + mobo + cpu and seeing what happens will tell you. In my experience mobo is the most likely thing to get fried if the psu is a quality one (likely not with Dell) but both are likely. Also the vast majority of times the CPU is fine. In fact the CPU (especially if it's Intel) almost never goes bad if fine from manufacturer.

     

    I've worked on thousands of systems and had to replace less than 5 cpu's in pc's in my entire life time (bad techs replace many when not even needed although I have seen 1 or 2 super fried systems). Poor AMD fans may have different experiences. :) 

    You stay sassy!

  • bliss14bliss14 Member UncommonPosts: 595

    ok thanks tamanous.  yeah since i installed a brand new psu and got power but nothing else it looks like the mobo.  i did strip down all the extraneous stuff and tried booting and nothing.  tried none stick of ram, and one stick of ram in all the slots while booting and never got a boot.   also nothing in the usb slots.

     

    i feel naked using this shitty laptop i am typing on :)  not that my old ass computer was awexome but at least i could play some stuff on it with decent fps! nlol

  • QuizzicalQuizzical Member LegendaryPosts: 25,355
    Originally posted by bliss14
    i have been seeing alot about the Haswell line, is that what the hype is cracking it up to be?

    That depends on your budget.  If your budget is such that a Radeon HD 7750 was appropriate, then a Core i5-4670K is probably way out of your budget and something much cheaper like an AMD FX-6300 would be more suitable for you.

    Exactly which power supply do you have?  If you bought a brand new piece of junk, then you'd want to replace that, too--or return it if you still can.

  • bliss14bliss14 Member UncommonPosts: 595

    i purchased a http://www.newegg.com/Product/Product.aspx?Item=N82E16817103013 from newegg for a psu.  it's a little low on watts but everything i read about it seemed positive.

     

    please educate me if it was a bad purchase.

  • QuizzicalQuizzical Member LegendaryPosts: 25,355
    Originally posted by bliss14

    i purchased a http://www.newegg.com/Product/Product.aspx?Item=N82E16817103013 from newegg for a psu.  it's a little low on watts but everything i read about it seemed positive.

     

    please educate me if it was a bad purchase.

    I don't know if it's bad enough to be an imminent danger to fry your system, but it's certainly a relic of another era.  Look at the New Egg reviews:  lots of dates from 2006 and 2007, so the unit is more than seven years old.  It doesn't even have the power connectors that you'd want for a modern gaming rig.

    If it's not too late to return it, then you definitely should.  A modern budget unit for about the same price would be much better:

    http://www.newegg.com/Product/Product.aspx?Item=N82E16817139049

    I'm not necessarily saying that you should buy that unit; a lot depends on your budget.  But it would certainly be better than what you bought.

  • RidelynnRidelynn Member EpicPosts: 7,383


    Originally posted by bliss14
    i purchased a http://www.newegg.com/Product/Product.aspx?Item=N82E16817103013 from newegg for a psu.  it's a little low on watts but everything i read about it seemed positive. please educate me if it was a bad purchase.

    I can't find any real reviews about it - buyer reviews where they post "It turned on" aren't terribly informative, as it could turn on, and still blow up your new motherboard because it has poor power regulation.

    I would send it back if you can. 400W is enough for a 7750 and pretty much any CPU, so the wattage isn't the problem at all.

  • bliss14bliss14 Member UncommonPosts: 595
    thanks quiz!  yep there is a budget but it's not too restrictive.  i guess i would like to build something around the 7750 card i have.  i know it's not top o' the  line but do you think/know about a build around that that would be ok for a couple years?  i bought the card for i think 90 bucks a while back and i don't really want to go all in on some 200 buck card if i dont have to in order to be viable with current games.  and really it's not a huge deal to me if i'm not hitting the perf of the hardcore gamers.  it's just a hobby for me :)  thanks!
  • miguksarammiguksaram Member UncommonPosts: 835

    One thing to keep in mind for any future builds is to have it connected to a quality UPS which will usually prevent the issues you had with your current system.  They might not be cheap considering they are a just in case investment but as you've experienced first hand what not having one can do I'll assume you can appreciate the value of including it in future PC builds.

    http://en.wikipedia.org/wiki/Uninterruptible_power_supply

  • zastenzasten Member Posts: 283
    Originally posted by Ichmen

    ^ do what he suggests and if possible see if you can get video from the motherboard. (some mobos have onboard gfx that you can tap in to) could be that the gpu is fried on the card.

    so check the back for a video output on the motherboard it self and try that as well. 

    could be a fried mobo/cpu/gpu or who knows what... electrical storms can cause a world of problems with pcs if you get a surge. (typically a safe choice to power down the rig during a really bad storm just incase..)

     

    good luck sorting the issue though hopefully its a cheap fix and doesnt require an entire rebuild

    Yeah, do as they say, sounds like the motherboard to me.

    Does it do any beeping when you turn it on? Usually the number of beeps indicate the error!

    Also, if you cop a decent lightning storm, unplug it from power and phone line, not even a surge board will help from a lightning strike. I have hear of lightning jumping the gap that the surge board provides!

  • bliss14bliss14 Member UncommonPosts: 595
    Originally posted by zasten
    Originally posted by Ichmen

    ^ do what he suggests and if possible see if you can get video from the motherboard. (some mobos have onboard gfx that you can tap in to) could be that the gpu is fried on the card.

    so check the back for a video output on the motherboard it self and try that as well. 

    could be a fried mobo/cpu/gpu or who knows what... electrical storms can cause a world of problems with pcs if you get a surge. (typically a safe choice to power down the rig during a really bad storm just incase..)

     

    good luck sorting the issue though hopefully its a cheap fix and doesnt require an entire rebuild

    Yeah, do as they say, sounds like the motherboard to me.

    Does it do any beeping when you turn it on? Usually the number of beeps indicate the error!

    Also, if you cop a decent lightning storm, unplug it from power and phone line, not even a surge board will help from a lightning strike. I have hear of lightning jumping the gap that the surge board provides!

    ya man, it sucked.  it came out of nowhere in the night, we had a mild prediction of rain but it turned into a boomer when i was sleeping.

  • CleffyCleffy Member RarePosts: 6,412
    From your issue, the first thing I would get before anything else is a good surge protector.
  • PhryPhry Member LegendaryPosts: 11,004
    if you can afford to replace the 7750 and buy a 7850, then the msi 7850 1gb version is a decent card on a budget, not sure how much in dollars it is exactly, but i know in the UK you can buy them for about £109.
  • PhryPhry Member LegendaryPosts: 11,004
    Originally posted by Cleffy
    From your issue, the first thing I would get before anything else is a good surge protector.

    agreed, they don't cost much either and can save you a lot of money in the future, if something has happened once after all, it can and probably will, happen again.

  • MickleMickle Member UncommonPosts: 127
    Did you check your BIOS and make sure it wes still set up for your system?
  • PhryPhry Member LegendaryPosts: 11,004
    Originally posted by Mickle
    Did you check your BIOS and make sure it wes still set up for your system?

    no POST so dead mobo, even if the bios was scrambled needing the default reset settings it would still give some power up indications. image

  • RidelynnRidelynn Member EpicPosts: 7,383

    Another case of "Power supplies rarely die alone"

    Motherboard certainly, almost certainly RAM too.

  • MutePixelMutePixel Member Posts: 8
    Just a quick question. Did you connect your 4-pin cable to power your CPU? (Commonly overlooked during PSU replacement)

    image

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