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[Poll]The Silent Majority vs. The Vocal Minority vs. The Elusive Masses

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Comments

  • ArclanArclan Member UncommonPosts: 1,550


    Originally posted by Livnthedream
    The silent majority are the 60+% of the population that never touch forums. They are the ones that developers pull the bulk of metric data from. Metric data is many many times more accurate than anything the forums will tell you.


    You give far too much credit to these egg-head game companies. They have spent $ hundreds of millions chasing WoW customers without even determining what brought those customers to WoW in the first place. Game companies are clueless and have cost a lot of people their jobs and a lot of investors their money. There are no "secret metric data.'

    Luckily, i don't need you to like me to enjoy video games. -nariusseldon.
    In F2P I think it's more a case of the game's trying to play the player's. -laserit

  • RazeeksterRazeekster Member UncommonPosts: 2,591

    When I'm beta testing a game I hate going on the forums because of all the players that are either complaining that the game needs something that another game has or players are bashing the developers before the game is even in it's final product status. A lot of these players only play the game for about one to two hours before forming their very "strong" opinions. I am in such a beta right now for a game (due to NDA I am not allowed to specify which game) and the forums are literally abrew with trolls and blatant rudeness. It's shocking really.

     

    My big complaint is that these players will also post feedback under "general forums" stating they are trying to "reach out" to the developers to show them what they want when what they are really doing is tyring to stir up trouble because they very well know that the developers usually don't go to the general forums for feedback, but to the "feedback forums" where feedback freaking belongs. 

     

    Those are some of the reasons why I hate going on the forums when a beta test is in progress.

    Smile

  • VesaviusVesavius Member RarePosts: 7,908
    Originally posted by Ramonski7

    Time and time again you hear people complaining about devs and their lack of communication with their playerbase. Often a mmo's dwindling population and/or eventual closure is blamed on the lack of feedback accepted from it's vocal minority that could have turned things around. But when it comes to that playerbase, who should they actually listen to and at what stage of a mmorpg's life cycle? Should it be during Alpha? Beta? Open Beta? Launch? Or should a development team have a clear direction for their creation and stick to it until the numbers start to stall? Either way, at least during the begining of a mmorpg's life cycle, devs gather input from both groups.

     

    Have you read this?

    It's a nice insight as to how fuckin broken the whole development house/ publisher set up is right now in this industry and why we need change.

    http://kotaku.com/we-need-better-video-game-publishers-472880781?utm_source=Kotaku+Newsletter&utm_campaign=f982861a24-UA-142218-8&utm_medium=email

    This incestuous tiny world of inbred money driven carpet baggers could definitely do with listening to new input IMO. It would would be better then recycling the same old culprits and same old mistake around and around.

  • IcewhiteIcewhite Member Posts: 6,403
    Originally posted by Ramonski7
    Who should devs be getting a bulk of their feedback from during the (after closed beta) lifecycle of a MMORPG?

    Neither. Both will invariably request only that you live in the past (gamers pheer change).

    Self-pity imprisons us in the walls of our own self-absorption. The whole world shrinks down to the size of our problem, and the more we dwell on it, the smaller we are and the larger the problem seems to grow.

  • JasonJJasonJ Member Posts: 395

    I love it when people try to act as if one opinion has higher value than another...

    in a business, the customer is ALWAYS RIGHT and when you act as if it isnt...they are no longer your customer. There is a REASON why more and more people are SICK AND TIRED of giving companies money every month, the REASON its being called an outdated pay model is DUE to the makers of the games no longer bringing to their players, what they want.

    Basic principles any GOOD business follows.

     

    • Because the customer has a need, we have a job to do.
    • Because the customer has a choice, we must be the better choice.
    • Because the customer has sensibilities, we must be considerate.
    • Because the customer has an urgency, we must be quick.
    • Because the customer is unique, we must be flexible.
    • Because the customer has high expectations, we must excel.
    • Because the customer has influence, we have the hope of more customers.
    • Because of the customer, we exist!
    When a game developer fails to do these things...they deserve a world of hurtful fail because gamers are customers.
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