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First, Worley talked about some of the recent changes to the game and what went into the decision to add overland mobs out in the world. In short, the devs want to keep everyone engaged; combat was the easiest system to start with. So far, he said, players have actually reacted very well to the changes and are having a lot of fun teaming up to fend off the various threats to Sunstone.
However, he added that SOE has plans to make all of Free Realms' content more social. There are some players who enjoy combat, but for each player who enjoys combat, there are players who enjoy decorating, building, and hanging out. Right now, many of the non-combat jobs are isolated because they involve playing solo minigames or hopping into instanced areas. SOE wants to address that and make it possible to team up with other players as you level up your jobs.
He added that the devs do have plans to add overland mobs to older zones, but they're cognizant of the fact that there are some locations that are unofficial social hubs, and they don't want to disrupt that, so they'll take care in choosing locations to populate with mobs.