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I bought EQII and I cant enter SOE or acces my accounts at soe?!

AzadehAzadeh Member Posts: 9

I bought EQII and I cant enter SOE or acces my accounts at soe?!

 

I have been creating a ticket but not a single word has been from SOE

Is this a scam corp?

Now days Yo almost must be dead zombie to have fun in mmo's.
Contra the market of mmos
I not that stupid that I think a product is fun just becouse your PR
department spend miljons in marketing advertising telling me your
product is fun. Thinking isnt illegal yeat!

Comments

  • NadiaNadia Member UncommonPosts: 11,798

    Originally posted by Azadeh

    I bought EQII and I cant enter SOE or acces my accounts at soe?!

    I have been creating a ticket but not a single word has been from SOE

    try using LiveChat -- their online support

     

    EQ2 Customer Support

    https://help.station.sony...nswers/detail/a_id/28939

    Customer Support

    Our Support staff is available Monday through Friday from 6:00am - 7:00pm PT (excluding holidays). There are three ways to contact our Support staff:


    1. Live Chat - If you cannot find the answer through the Knowledge Base you can chat directly with a technical support agent using Live Chat. Chat Support is available Monday through Friday from 10:00am - 7:00pm PST (excluding holidays).

    2. Open a Support Ticket - Click here to email a Support Representative directly.

    3. Phone Support - Account, billing, and technical help for is available at 858 537-0898, Monday through Friday from 6:00am - 7:00pm PT (excluding holidays).

    * NOTE: If you are having trouble contacting us through an already existing account, or cannot contact us by phone, please create a temporary Station Account and Click here to submit a ticket through the help site using the new account. Make sure to include the name of the account that you wish to address in your ticket. We will then help you recover your regular account.

     

  • AzadehAzadeh Member Posts: 9

    Thanks Nadia

    SOE  and support and helping paying customers are lol amusing :)

    but thanks again for the info.

     

    However I wounder is there any  community  as I been playing alot of mmorpgs

    that in recent years   people avoid grouping and they seem to avoid talking or soo

    it seem that people now currently lacking basic social skills ?

    Now days Yo almost must be dead zombie to have fun in mmo's.
    Contra the market of mmos
    I not that stupid that I think a product is fun just becouse your PR
    department spend miljons in marketing advertising telling me your
    product is fun. Thinking isnt illegal yeat!

  • NetspookNetspook Member UncommonPosts: 1,583

    EQ2's community has always been great.

    Some advice:

    I checked your profile to find out which region you're from, and it seems you're European (btw, Norrköping is in Sweden, not Switzerland...) I wanted to know where you're from, to see if it was likely that you would choose to play on an EU server - well, I advice you to NOT do that.

    Imo, you joined the game at the worst time possible. EU players are getting sold out to a German company (ProSieben.Sat1), and this *may* be somewhat avoided by playing on US servers, but no one knows the exact details yet. Lots of players are currently leaving the game because of this, check this thread if you want the details:

    http://forums.station.sony.com/eq2/posts/list.m?&topic_id=515195 

    216 pages, most of the posters raging over this issue, and the lack of info from SOE.

  • AzadehAzadeh Member Posts: 9

    Hm tht dont sound soo good

    well this site is abit wierd

    about settings  'currently I live in Dubai :) '

     

     

    Now days Yo almost must be dead zombie to have fun in mmo's.
    Contra the market of mmos
    I not that stupid that I think a product is fun just becouse your PR
    department spend miljons in marketing advertising telling me your
    product is fun. Thinking isnt illegal yeat!

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