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Forgot character pin..?

SararielSarariel Member UncommonPosts: 301

Is there a way to retrieve it through customer support?


  • Panther2103Panther2103 Member EpicPosts: 5,659

    I think you have to email them, and they ask you questions to verify it is your account. There might be a way to call them, I just remember it taking a while for them to respond one of my tickets once so trying to call them might be a quicker option.

  • EvilestTwinEvilestTwin Member Posts: 286

    Do you have an NCSoft master account? 

    I forgot my PIN too but I was able to reset it by logging into my master account and resetting it from there.   You need to remember your personal info that you signed up with though.

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