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I need some help. [Mod Edit]

cherribomb80cherribomb80 Member Posts: 1

I want to cancel the account. I cannot speak to anyone because there is no customer service number that actually has people running it! My child has an account I want to no longer be. Help me please!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Comments

  • CaskioCaskio Member UncommonPosts: 339

    are you asking them to delete the account or just stop billing?

    if it is to delete, most companies won't do this for anyone.

    if it is to stop billing you should be able to log into the child's account or reach your financial institution to stop the billing.

    "If you're going to act like a noob, I'll treat you like one." -Caskio

    Adventurers wear fancy pants!!!

  • KingsIsleKingsIsle Community Manager of KingsIsleMember Posts: 158

     


    We'd love to help you out, but we can't help you through a third party site such as mmorpg.com.


     


    To get your question answered, please use our support link for technical, billing and account issues. 

    https://www.wizard101.com/game/contactus


    https://www.wizard101.com/game/contactusWe'd love to help you out, but we can't help you through Facebook. To get your question answered, please use our support link for technical issues. 


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