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OK, let's face it. EVERY game has its ups and downs. Post them here. Here's my list.
--Intuitive Training System: I mean, come on. If you're going away for a 2 week vacation, you aren't screwed, unlike games like WoW and EQ2. Start training a new skill, probably one that will take you about 2 or 3 weeks. It's quite freeing to know that even if you're not playing, you're still accomplishing SOMETHING.
--Player Based Economy: Buying things from other players makes you feel more like a community. WoW has this in its intuitive Auction House system, and EVE is basically like a giant auction house. Well, not really, but you get the picture. Escrow is there if you feel like it, official market, taxes, corporation taxes, etc.
--Team Based Gameplay: Yes, I know you can solo if you want, but EVE isn't quite EVE if you're not part of a close knit corporation. Playing solo, yes, there are no goals. Playing in a corp, a good corp, you'll have goals. You'll set them yourself. Get into deep space (contested territory), raid this complex (run an instance), clear out the pirates from this area.
--PVP System: WoW is a much more "global" scale. Two factions, join one or the other. Fight and die. In EVE, it's not that simple. You can be a solo bounty hunter; find players with bounties and kill them. You can join mass battles; get in corporation wars. In EVE, you have WoW on a miniature scale, every day.
--Settlement: Although recently added with the expansion pack 'Exodus,' it's possible to create "starbases." In essence, you can create small villages for you and your friends. Be wary though; your enemies might attack, and who knows what would happen then? As I said, WoW on a miniature scale.
--"Political System": OK, so no game has real good politics, but really, can you BACKSTAB in WoW? No, I don't mean the rogue's skill...I mean other PLAYERS. Can you gain their utmost trust, and then betray them? Not really. Can you play two, three, or four different sides of a war? No, not if you can't even understand half of the other players.
--One Server: Which of the 30+ servers are your WoW friends playing on? Don't like the server they're on? EVE's only got one server. Join & know that your friends are on the same server.
--"Evolving Storyline": Yes, EVE doesn't really have an overarching goal in mind. It's not Alliance VS. Horde, but the small things evolve on a daily basis. If you immerse youself in it, you got yourself one hell of a storyline.
--Unlocked Characters: WoW does indeed suffer from "character" syndrome. You pick a race and a class, and boom, that's it. Hit the game. In EVE, your race doesn't really matter other than story purposes. Don't like the ships you're supposed to start with? Train some new ones.
--Information Accessibility & Grinding: All you WoW-ers know about Thottbot, right? EVE's got it built right in. Detailed agent mission information on all your quests, accessible in game. Check the auction house during your long travel times, or while mining. Yes, things take a long time, but at least you can be checking or looking at information on almost anything.
--"Long Travel Time": Yetch. However, I have two things to say about this. One; in WoW, it's not much better. Two; you can go AFK for as long as your jump takes. Start up EVE, minimize it, and then go do your homework. You'll be at your destination right when you finish up your algebra problem, and you can go kill pirates or mine. If you're travelling through secure space, especially higher space from faction center to faction center, the journey could be a safe 30 minutes. In insecure space, you might want to watch your ship, as player pirates and NPC pirates begin to patrol the gates.
--Mining Syndrome: Yes, the best way to make money in the game is the most boring. Sad really, but I guess there are some downsides to the mining itself. If you dedicate yourself to mining, then that means you can't kill anybody. But then again, maybe "grinding," pun intended, is what you like to do.
--Lack of Overarching Story: OK. I admit. Alliance VS. Horde gives WoW some direction. Hell with that, a LOT of direction. PvP is very straightforward in WoW; kill the other guys. EVE doesn't have that overarching conflict that makes MMORPGs fun.
--Large Learning Curve: Large doesn't do this learning curve any freaking justice. EVE is a complex world; so complex that most people look around and wonder, "Oh my god...what is all this?!" Give the game a chance if you feel so desired; WoW is, at its base, a simpler game that grows more complex while easing you into it. EVE throws it all at you in the beginning.
--Grief Play: Death sucks in EVE. Avoiding it is one of the highest priorities, and some players take great effort to do everything they can to make your life a living hell, for...well, no reason at all. It sucks, but it's something that happens in every kind of game.
--Don't Solo: Soloing once in a while is good. In EVE, soloing is bad news. You need to join a group. Fast. It's not that hard to find a group of friends that you like, especially since you see all the same people all the time in the same channels as your starting corp. Knotting off into your own special group of friends is actually quite easy, and it makes the world of EVE somewhat more fun to play as in a group.
--Exodus has recently been released. With the release of any new expansion comes bugs. Lots of them. EVE is constantly changing, as is any MMORPG. The developers are constantly changing the game mechanics so that the games are meant to be played like they are. Fleet battles will last more than a minute, ships will last longer, but these changes can throw gameplay into your favor, or against it. Something that players need to live with. This isn't unique to EVE; WoW is indeed in need of some patching.
Best sites to go to to get more information on EVE-Online: