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Just clocked this on the The Escapist. Linking here for any intrested partys. Made me laugh anyway.:)
http://www.escapistmagazine.com/news/view/107505-WoW-Customer-Support-Does-Your-Math-Homework
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Freeken Epic...I wonder if they could help me with my Communication Theory works.
Nice, but, we all know it takes Blizz a minimum of 3 days to answer a ticket.