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I was having the same problems with my D2D key as others so here is what finally worked.
-I went to soe.com and set up account from there. It will give you an error after you apply key BUT IT STILL WORKS
-next I I opened the game and this time hit the Subscribe button
-if your key was accepted now you see the option to sub without buying the game. Give info and good to go.
-next refresh account option or just close game and reopen.
Just worked for me so I hope this helps all......
*remember soe.com will say that there is error when you apply key but it still goes through. GL
Civilized men are more discourteous than savages because they know they can
be impolite without having their skulls split, as a general thing.
-Robert E. Howard