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Hey all, im sure many of you have experianced the problem of trying to come back to aion, only to find your account has been hacked and you cannot even get into your main NCsoft account. I have got this problem, and though i have used there support system via asking them a question, i have only had one reply (on two different occassions) asking for an alternate email address for them to use as my new ncsoft account. However both times i have been stuck at this and been left for days with no answer. I was just wondering if the people who got their accounts resolved used the ncsoft website's support feature or did it by telephone? thanks in advance!