Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

STEAM USERS: YOUR WARNING IS HERE

12467

Comments

  • OpenmindedOpenminded Member Posts: 5

    In what i think might be a new way of approaching things i will not ttack anyone's statements made and simply put down my own view on steam.

    Do i like not being able to play games while steam is not active: no.

     

    Does it happen to me often en long: no

     

    Do i like how steam works: hell yes. simply because of the fact i do not have any cd's cluttering my place or that when i lan at a friends place with a different comp i just login in download and gues what PLAY again.

     

    Do i agree with the op: no, i buy a game with research done and only once in my life have i returned a game and this was because it was broken, but not because it i did not like it.

     Edit( as far as pricing goes, steam offers the games at the same price as they do in stores in this country).

    I did research and if i didn't like it its my fault end of story.

     

    In conclusion Steam is good for me and the way i like to use it.

  • KordeshKordesh Member Posts: 1,715
    Originally posted by Rockgod99


    I think i'll buy the next Splinter cell game on my 360. Thanks for the warning dude. Ubisoft is the devil.

    Please don't do this /=. All this will do is make their ass backwards thinking cause them to believe that more people are just buying the console versions, not because the completely fucked the PC ones, and they will just ignore the platform altogether(not that this is a huge loss given the shit they put out now). Personally, I'm for an all out boycott of Ubisoft, yet again, as they have a history of stupidity. 

    Bans a perma, but so are sigs in necro posts.

    EAT ME MMORPG.com!

  • KordeshKordesh Member Posts: 1,715
    Originally posted by expresso


    Why all the steam hate?  This is clearly a 100% UBISOFT issue, its ubisofts DRM (that does not work) and its ubisofts choice to use steam (which works).
    Go burn down UBISOFT, steam is just doing what it has been paid to do by unisoft.
    If you could not log into steam thats a different matter.. but that's not the case.

    Because people still have this bullshit "OH NOEZ, STEEEEEAM ;;" irrational fear from the initial shock and awe that was the HL2 release. Most have never bothered to actually look at the changes, or the features, that have come out since then in an effort to hold out and continue to spout "Steam is the devil! *shake fist*" It's particularly evident when half the time people bitch about things that simply are not true, like not being able to make backups, or requiring you be online after the initial activation. Bitching about the initial activation is a moot point with the exception of games that require Steam, because it's an online service in the first place. That being said, even with games that require Steam activation, it's comparable to other games with retarded publisher based activation systems (which are far more sketchy with tokens and questionable server life) but with a considerably more stable backing and you get the benefit of being able to download your game unlimitedly and all the other benefits Steam support brings. 

    Basically, Steam is their "evil corporation" of choice to hate on, even if it's one of the best damn services out there (D2D sucks epic balls), with no logical backing other than "other people hate Steam because they're generally idiots who make poor decisions and don't read/process anything before just clicking away buying shit and being generally unreasonable". 

    Also, throwing Impulse's hat into the ring as "Best thing ever" next to Steam, just needs similar community support. 

    Bans a perma, but so are sigs in necro posts.

    EAT ME MMORPG.com!

  • krikeelkrikeel Member Posts: 56

    Also to be noted, the key word the OP used was "Charge back". I worked for an internet company and if you call up yelling about a charge back they will treat you as a problem customer. What's to stop you from charging back the next game you buy and don't like. People who use charge backs know how to scam the system and can be repeat offenders. We had a policy similar to Steams. Charge back customers get investigated internally to make sure they have not been scamming in other ways.  And then they get banned from the website. What the OP don't understand is charge backs are very very bad for a company and to many will get the BBB on you butt fast. Most people don't even know what a charge back is unless they have used it before.

  • Merlin1977Merlin1977 Member Posts: 168
    Originally posted by ponerr


    Silent Hunter 5  - UBISOFT
    Most disgusting DRM I ever seen.. Werent they just getting sued over this stuff not long ago.. and here they are getting even worse..
    Company is dead in my eyes.. Can't believe how they have treated me as a customer..... Ubisoft is BANNED IN MY HOUSEHOLD.
     

     

    well i have just checked the Steam store and they are not even selling Silent Hunter 5 as of 17:26 GMT on the 12th March..  anyway the proof is below but i would like to say this:  where have you been not to have read all the bad publicity regarding that game and THAT DRM?  

     

     

    Its the worst DRM in the world and requires a constant net connection, now if you don't have a stable net connection then yes you will get dumped out of the game losing all your progress etc.  Its also quite possible that Ubisoft were having issues to do with their DRM servers thus making you lose connection.  The DRM in question is to do with Ubisoft NOT Steam soo if you were losing connection its nothing to do with Steam, Steam is just a digital platform to buy games and can store game saves like in Torchlight  ie. i have got the Guild Wars trilogy, Steam just loads up the Guild Wars launcher for me and puts me onto the login screen, if i have dc problems its to do with Guild Wars not Steam..

     

  • HeretiqueHeretique Member RarePosts: 1,494

    I wasn't a big fan of steam when Valve switch from WON to Steam but it's grown into a nice thing. Some things people don't agree with, say you were hacking in CS and get VAC banned, you will be banned in every other game (why shouldn't ya), you can still play the games you bought just not on VAC enabled servers.

    I remember a while ago I had a shared Steam account, I didn't know it was VAC banned. So I bought L4D on it but after a couple of days I got to play it and found out I was banned. Sent an email to support and they refunded my money for the game straight to the card.

    I'm not going to go into all this DRM - "Owned" policy going on. All I can say is if you're worried about it or something seems fishy to you no need to come on here saying Boycott Steam. Just becareful with what you buy, this Ubisoft fiasco has a lot of people up in arms.

  • SgtFrogSgtFrog Member Posts: 5,001

    i have 200 games on steam, have never had an issue.

    anyway they clearly say that they do not give refunds before you buy it.

    steamcommunity.com/id/hossame

    image
    March on! - Lets Invade Pekopon

  • Vulnero87Vulnero87 Member Posts: 182

    OP I'm sorry that this happened to you, but in the eyes of STEAM you played the game for 12 hours.  They don't know what happened to your computer, so they are going by their logs.  Not to mention you should of done the research about new UBISOFT games before hand, but people make mistakes and they suffer for them.

    It sucks you lost 50$ or whatever the price was, but I highly doubt you'll get your money back.  Even if you sue them, no good will come of it because they have a log that says you were playing them game for 12 hours.  Even if their system is flawed, the only proof you have is hearsay, which won't mean crap in court.

    You might get credit from steam, but with the your aggressive attitude, they'll treat you like a nuisance and push you away.

    Good luck to you and learn from this.

    Everyone has opinions, but does that make them the universal truth??? NO!

  • XersuesXersues Member Posts: 40

    I have gotten several refunds from steam no questions asked and very quickly. You just have to be sensible about how and why you're getting a refund.

     

    Things I've gotten a refund for:

    Games that offer a beta if you buy it. Play beta and don't like it? I've gotten a refund before game was released (Ala Global Agenda, played for 30 hours)

    Complete Collections - Found out a few games didn't work (played for 3 minutes according to steam) asked for refund

    I've made several purchases on steam. If I didn't like the game then its my problem, but they still gave me a refund. Don't ask for refunds because of stupid reasons and you'll get it. Buyer beware on the games you buy, it isn't steam's problem, they just supply them.

     

  • NightCloakNightCloak Member UncommonPosts: 452
    Originally posted by ponerr


    Are you enjoying your steam account and the handling of your games from one location. I think that period before this comment was supposed to be a comma. Is it easy to download and upgrade right? Yes, it is.

    They have a nice store to get all your business did they? Not all, I rarely shop the same store for everything.  Even tossing out mass deals to win your patronage... I wish I could set the deals myself, but meh. Cool I thought so., on the flipside they worked with others to secure VAC protection and DRM management Whats wrong with that?... So they get money from other angles.. Great for them I agree.. Svings for you is it not? So you would think.. until you learn the truth.. Enlighten me.
    You love them right now... But, you never seen it coming.. It I wanna know what "it" is!!! will one day.. and here is the warning oh... a warning... ..
    BE VERY CAREFUL of accumulating your collecting on Steam. AND HERE IS WHY
    Ever had a billing problem with Steam? Nope. Maybe not, It isnt too hard to make purchases, but what if you bought a game and it didnt work and they refuse to give you a refund. What if... This is what happened to me today Sorry to hear that. and this is what I found out.... Steam owns me... Very unfortunate. Thankfully I didn't sign the dotted line. and apparently they also own my entire software collection.. Not sure thats the case. I believe they would say it differently.
    That's right, they own my software collection, It is not I who paid the full price Unfair things exist in the world. Just talk to the IRS or your countries equivelent and ask them what if you dont pay them.. I bought a game with some really tough DRM on it.. it actually requires online connection to play the game and saves your saved games on their system.. Thats how they track, to proveyou are not a criminal Good for them. Pirates are bad. Yarr!. I quickly had problems witih this system and every 10 minutes I started getting disconnects and unable to play my game and have rude interruptions trying to learn how to play my new game because it couldnt connect to their system Sounds like a technical problem or bug, did you call them?, however Steam had no problem logging the time still supposedly trying to play the game Your game client was running during these interruptions. Being in the game counts.... (Obiviously i was never disconnected eh Sarcasm?) I left the game run in the background and went to sleep Why? Thats just silly. Causes your computer to work more and shortens your vid cards life.... I dont shut down my computer at night I usually don't either, but I make sure there is a reason for it, it was stuck in offline mode It was stuck and thats why you dont shut your computer down? Or did you intend to put a period where that comma is after my last comment?.. What do i know that I am being tracked??? Im playing an offline game.. I am not even realzing i am in DRM problems here.. Anyhow I Woke up next day Always a good thing.. same problem, i cant play the game due to the DRM saying i am not connected to the internet I dont know why you would expect anything different. You didn't change anything on your end. At least restart when experiencing issues... I now realize I bought some crazy DRM game and confirmed it in the forums Yay! 1st sign of troubleshooting!, everyone is having the problem.. I cant support this crap Boo.... this is ridiculous. so I go for a refund Was there a patch or a fix?..
    Steam says no, i played for 12 hours.. I said bullshit Thats not a good way to get people to do what you want., i went to sleep, go get proof from the saved game that i played 12 hours They got proof. You left the client running. You can just as well not save the game. Tracking client runtime is much easier... I demand a refund, this is ridiculous,who cares if i did play for 12 hours? its 12 hours? not 12 days Did you read your agreement with Steam? Did you read the refund policy?... what if i bought a pair of jeans and didnt like them i would have to bring them back in 12 hours Well... If the store said all sales are final, you're stuck with the jeans.? Anyhow, its proven in your own game forums that everyone else is having the exact problem I have, i am not interested in technical sujpport or waiting for them to fix Maybe you should look into games prior to purchases then.. IM interested in my consumer rights.. getting a refund for a purchase I did not get as expect You got the purchase. And a fix was offered as well by my best guess as what they told you.. To top my case, the carebears in the forums who backed the DRM at first, came back to change their minds.. whoever has seen this take place People change thier minds all the time. My guess is a month ago you would swear by Steams greatness.?? Even people that said quit whining, came back to say, omg you are correct, this is horrible.. So i want a refund, wtf, give it to me.. I have been a customer for 5-6 years? have thousands of purchases for myself hundreds of gifsts.. whats the big deal, you lose 10 bucks and you retain a customer.. but no, they are having massive refunds and trying to save the sale You didn't make sense here... but i am not interested, they tried, i demanded the refund... Did you stomp your feet too?


    So again, Again what?
    Anyhow, i said, this purchase aint even 24 hours old.. refund my money, i dont want to deal with this.. they refused saying i would first have to go thru technical support And if you did, and tech failed you, my money says you'd get that refund...
    I denied, saying no I know my consumer rights and my state protects me and my purchase, your policy does not overwrite the law of my state Federal Regulation does... you are to give me a refund or I am charging back the purchase. (carebears.. Check your laws, i do have this right) What do carebears have to do with law? I know that if you purchased via Credit Card in the US then its most likely regulated by a Federal Regulation in which case some of those store policies do mean something.
    AND QUICKLY WE LEARNED We did?


    STEAM THREATENS Oh Noes!
    IF YOU CHARGEBACK THE PURCHASE WE WILL SUSPEND YOUR ACCOUNT UNTIL THE CHARGES ARE COLLECTED Sounds fair to me. You fight them and they will take appropriate action on thier end. You don't want thier service so they don't want yours.

    I have over $2000 of software about 60% of their library in my account.. They are threatening to take all this away from me No... They are threatening to end thier relationship with you if you don't want to play by thier rules. for getting a refund I am rightfully owed and protected from by my state and my credit card laws, my state issued consumer rights. If you charge them back, then you get your money and they don't want any more of your business.
    But they dont care.. they are getting mass refunds and defending this issue, thinking they can steal Hang on... They arn't stealing anything. They are suspending your account by your own words. The software is still yours but they manage it. So will no longer have access to them which in turn limits your access to your software. It you reconcile the issue with them, you get the software back. So its not stealing. over $2000 of my software collection trrying to keep their $20 profit.. Wait... $20 profit here but 10 bucks earlier? And you have insider knowledge on thier cuts?
    BE WARNED AHH!.. you may love Steam now I'd rather use the word "like"... but if you ever, I repeat EVER have a billing issue Again, it sounded more like a technical issue in which you didn't want thier resolution for.. its clear here they use this leverage to their advantage and sway you into winning a battle that is They sway you into winning a battle? You mean forfieting, right?
    The bigger your Steam account gets, the more leverage they have to keep your money!! Once you buy it, they have the money. They have leverage over your willingness to drop them.
    BOYCOTT STEAM TODAY!!!! I'd rather not. Between them and the DRM Yarr!, its better off skipping retailers altogether anyhow But... What if retailers don't have it?..

    You can lose Correction, give up  your entire steam account for $59.99 or less!!!! 
    Lets go back to retail and get the box Thats not very profitable for the developers.! When its all said and done the convienence Is just not worth it!!!! Personal opinions regarding convenience (which is subjective in and of itself) cannot be global. To me, what I purchased on Steam is very convenient. 
     



     

    I bet he still logs into Steam to play his games.

    Regardless, this whole rant is just being upset because he didn't want to work with Steam at all. I've never had an issue with them, but if I did I'd be sure to try and work it out rather than just demanding.

  • SteamRangerSteamRanger Member UncommonPosts: 920
    Originally posted by krikeel


    Also to be noted, the key word the OP used was "Charge back". I worked for an internet company and if you call up yelling about a charge back they will treat you as a problem customer. What's to stop you from charging back the next game you buy and don't like. People who use charge backs know how to scam the system and can be repeat offenders. We had a policy similar to Steams. Charge back customers get investigated internally to make sure they have not been scamming in other ways.  And then they get banned from the website. What the OP don't understand is charge backs are very very bad for a company and to many will get the BBB on you butt fast. Most people don't even know what a charge back is unless they have used it before.



     

    This is true, but it's not the Better Business Bureau that the company has to worry about. Credit card chargebacks can cause a business to be dropped from any credit card processing company they use. They then lose all ability to accept credit card payment, which is death for any internet-based business. This is why businesses will drop a customer who screams "chargeback" like a bad habit.

     It should also be noted that credit card companies are more leery of fraudulent customers than they are businesses, so a customer who reflexively wields chargebacks like a club to get their way stands a good chance of losing their credit card account.

    "Soloists and those who prefer small groups should never have to feel like they''re the ones getting the proverbial table scraps, as it were." - Scott Hartsman, Senior Producer, Everquest II
    "People love groups. Its a fallacy that people want to play solo all the time." - Scott Hartsman, Executive Producer, Rift

  • GravargGravarg Member UncommonPosts: 3,422

    I dont' get what the fuss is about.  Almost noone will take back a game if it's been opened.  Walmart, Best Buy, Gamestop (they'll take it back,but  just buying it back as a used game).

  • krikeelkrikeel Member Posts: 56

    "Regardless, this whole rant is just being upset because he didn't want to work with Steam at all. I've never had an issue with them, but if I did I'd be sure to try and work it out rather than just demanding."

     

      Agreed, People think that all customer service is the same, it is not. What you can get away with at your local retail store is not always going to work with an internet company. I know that people who call and threaten Charge backs will just get their accounts shut down. You have to work with in the companies policy's. And always make sure to read the "Terms of agreement".

     

     Thanks "LordDraekon"  You explained it correctly.  At the company I was at we had both problems. People would charge back and call the BBB.I totally forgot about the credit card processors.  You are right that was the issue we had. To many complaints to the BBB and to many charge backs. That"s why they had to put together a call center to respond to those problems.

  • RaiizenRaiizen Member Posts: 177

    im suprised at people who spend this much money on a piece of shit system like steam without even reading some of the major rules like what will get you banned suspended or what you should watch out for so you dont get your info stolen from keylogger phising sites these are like the 3 things you will only se people talk about on the general part of there forums so i can only say that this is your own fault and not to mention there has been people everywhere talking about ubis new drm where people like you most likely just said ah and ignored it completely only to find out why people where bitching about it afterwards so i can only say that this is your own fault

  • sn0wblind00sn0wblind00 Member UncommonPosts: 388

    To the OP...you obviously do not know your consumer rights.

    You purchased software, used it for a while, and had some issues.  Most companies will *not* give a refund unless proven something is wrong with the product.  They said to talk to tech support for this reason. This is the norm, not the exception.I don't know where you get this sense of entitlement from.

    If you get shafted after that...there is http://www.ripoffreport.com/ , and the better business bureau.  You'll be lucky to get anything from it, but it does warn future users. 

  • NightCloakNightCloak Member UncommonPosts: 452
    Originally posted by Raiizen


    I'm suprised at people who spend this much money on a piece of shit system like Steam without even reading some of the major rules. Like; what will get you banned, suspended or what you should watch out for so you don't get your info stolen from keylogger or phising sites. These are like the 3 things you will only see people talk about on the general part of there forums. I can only say that this is your own fault, not to mention there have been people everywhere talking about ubi's new drm. Where people like you most likely just said "Ah" and ignored it completely, only to find out why people where bitching about it afterwards. So, I can only say that this is your own fault.  Partially fixed.



     

    Punctuation goes a long way.

     

    I hardly think Steam is shit. Everything has rules. Every company says things to protect themselves. Also, most of those rules regarding banning are easier to avoid than tripping over flat surfaces.

  • Xondar123Xondar123 Member CommonPosts: 2,543
    Originally posted by LordDraekon

    Originally posted by krikeel


    Also to be noted, the key word the OP used was "Charge back". I worked for an internet company and if you call up yelling about a charge back they will treat you as a problem customer. What's to stop you from charging back the next game you buy and don't like. People who use charge backs know how to scam the system and can be repeat offenders. We had a policy similar to Steams. Charge back customers get investigated internally to make sure they have not been scamming in other ways.  And then they get banned from the website. What the OP don't understand is charge backs are very very bad for a company and to many will get the BBB on you butt fast. Most people don't even know what a charge back is unless they have used it before.



     

    This is true, but it's not the Better Business Bureau that the company has to worry about. Credit card chargebacks can cause a business to be dropped from any credit card processing company they use. They then lose all ability to accept credit card payment, which is death for any internet-based business. This is why businesses will drop a customer who screams "chargeback" like a bad habit.

     It should also be noted that credit card companies are more leery of fraudulent customers than they are businesses, so a customer who reflexively wields chargebacks like a club to get their way stands a good chance of losing their credit card account.

     

    First of all, cxhargebacks are not fraudulent in any way, shape or form. They are a legitimate way for a customer to resolve billing issues and to get their money back from shady, unscrupulous companies. The recent debacle with Atari not honouring the 90 days of game time they promised people and charging for "free shipping" is evidence enough of that. There's a good reason why only 1% of all chargebacks are decided in favour of the company rather than the card holder.

    Secondly, a credit card company or bank with never, ever drop a customer or take away their credit card account for using chargebacks. Who is the bank/credit card company's customer? The card holder, or the company getting chargebacks? Of course they will do everything they can to retain the business of a card holder over some company they occasionally deal with on a customer's behalf.

    Third, I do agree that it's bad form to ever mention chargebacks when dealing with a business. There is no better way to spook them since they most likely hate chargebacks very much. Chargebacks are a legitimate way to get money back, but one should plan on probably never using that company's services with that card ever again, and a customer should only use chargebacks after all other means of dealing with the company are resolved.

  • zymurgeistzymurgeist Member RarePosts: 5,484
    Originally posted by Xondar123


     
    First of all, cxhargebacks are not fraudulent in any way, shape or form. They are a legitimate way for a customer to resolve billing issues and to get their money back from shady, unscrupulous companies. The recent debacle with Atari not honouring the 90 days of game time they promised people and charging for "free shipping" is evidence enough of that. There's a good reason why only 1% of all chargebacks are decided in favour of the company rather than the card holder.
    Secondly, a credit card company or bank with never, ever drop a customer or take away their credit card account for using chargebacks. Who is the bank/credit card company's customer? The card holder, or the company getting chargebacks? Of course they will do everything they can to retain the business of a card holder over some company they occasionally deal with on a customer's behalf.
    Third, I do agree that it's bad form to ever mention chargebacks when dealing with a business. There is no better way to spook them since they most likely hate chargebacks very much. Chargebacks are a legitimate way to get money back, but one should plan on probably never using that company's services with that card ever again, and a customer should only use chargebacks after all other means of dealing with the company are resolved.



     

    Your second point invalidates much of your first. We'll never know if a chargeback is warranted if the credit card companies are biased in favor of the retail customer. It's more expensive to fight a chargeback than just let it slide, most are never challenged. The company is also the customer. Credit card companies make money from both ends. If you chargeback often they will drop you, raise your interest rate, and flag your credit profile. Charge backs cost them money too. They'll figure out and act if you're abusing it.

    "We have met the enemy and he is us." ~Pogo Possum. 

  • steelrain666steelrain666 Member UncommonPosts: 140

    I like UBISOFT

     

  • Xondar123Xondar123 Member CommonPosts: 2,543
    Originally posted by zymurgeist

    Originally posted by Xondar123


     
    First of all, cxhargebacks are not fraudulent in any way, shape or form. They are a legitimate way for a customer to resolve billing issues and to get their money back from shady, unscrupulous companies. The recent debacle with Atari not honouring the 90 days of game time they promised people and charging for "free shipping" is evidence enough of that. There's a good reason why only 1% of all chargebacks are decided in favour of the company rather than the card holder.
    Secondly, a credit card company or bank with never, ever drop a customer or take away their credit card account for using chargebacks. Who is the bank/credit card company's customer? The card holder, or the company getting chargebacks? Of course they will do everything they can to retain the business of a card holder over some company they occasionally deal with on a customer's behalf.
    Third, I do agree that it's bad form to ever mention chargebacks when dealing with a business. There is no better way to spook them since they most likely hate chargebacks very much. Chargebacks are a legitimate way to get money back, but one should plan on probably never using that company's services with that card ever again, and a customer should only use chargebacks after all other means of dealing with the company are resolved.



     

    Your second point invalidates much of your first. We'll never know if a chargeback is warranted if the credit card companies are biased in favor of the retail customer. It's more expensive to fight a chargeback than just let it slide, most are never challenged. The company is also the customer. Credit card companies make money from both ends. If you chargeback often they will drop you, raise your interest rate, and flag your credit profile. Charge backs cost them money too. They'll figure out and act if you're abusing it.

     

    No they absolutely will not. Please stop spreading lies about chargebacks. It helps no one when you try to make people too afraid to use them.

  • zymurgeistzymurgeist Member RarePosts: 5,484
    Originally posted by Xondar123

    Originally posted by zymurgeist

    Originally posted by Xondar123


     
    First of all, cxhargebacks are not fraudulent in any way, shape or form. They are a legitimate way for a customer to resolve billing issues and to get their money back from shady, unscrupulous companies. The recent debacle with Atari not honouring the 90 days of game time they promised people and charging for "free shipping" is evidence enough of that. There's a good reason why only 1% of all chargebacks are decided in favour of the company rather than the card holder.
    Secondly, a credit card company or bank with never, ever drop a customer or take away their credit card account for using chargebacks. Who is the bank/credit card company's customer? The card holder, or the company getting chargebacks? Of course they will do everything they can to retain the business of a card holder over some company they occasionally deal with on a customer's behalf.
    Third, I do agree that it's bad form to ever mention chargebacks when dealing with a business. There is no better way to spook them since they most likely hate chargebacks very much. Chargebacks are a legitimate way to get money back, but one should plan on probably never using that company's services with that card ever again, and a customer should only use chargebacks after all other means of dealing with the company are resolved.



     

    Your second point invalidates much of your first. We'll never know if a chargeback is warranted if the credit card companies are biased in favor of the retail customer. It's more expensive to fight a chargeback than just let it slide, most are never challenged. The company is also the customer. Credit card companies make money from both ends. If you chargeback often they will drop you, raise your interest rate, and flag your credit profile. Charge backs cost them money too. They'll figure out and act if you're abusing it.

     

    No they absolutely will not. Please stop spreading lies about chargebacks. It helps no one when you try to make people too afraid to use them.



     

     If you abuse your credit cards they will act. Don't believe it? Read your credit card agreement. People shouldn't be afraid to charge back if it's warranted. They should be afraid to abuse them. There are companies that maintain databases of chargeback abusers and your credit card can be refused based on it. I've given my proof, it's in the fine print you sign for a credit card. Where's yours?

    "We have met the enemy and he is us." ~Pogo Possum. 

  • NythiousNythious Member Posts: 32

     How about, instead of blaming the company

     

    Blame the asswipes who crack these games forcing companies to take such measures.  If people didn't do all the stupid shit to bypass paying for a game, companies wouldn't have to take these ridiculous steps to make a profit. 

    From a personal perspective, I don't mind the sharing/transfer of music/games online.

    From a business perspective, you lose thousands of dollars.

    From a logical perspective, you make more money if you try to do a DRM.

    From a realistic perspective, those who cracked the game, weren't ever going to purchase the game in the first place. 

     

    The only people you can blame for shitty DRMs are your fellow gamers who screw it up for the rest of us.  So deal with it. You bought a game and it's fubared, other people are having the same issue... I'm pretty sure the company is going to try and resolve the issue. 

    Steam should return the money, BUT there is a thing called a "Terms and Agreement" that you clicked yes to.  Soooo in the long run, your complaining about something you already agreed to... GG for not reading. 

    Gaming is serious business.

  • Although I do feel for your situation you also failed to research the product you were purchasing.   I can honestly say I've never had an issue with steam I own over 100 games on it and although I've had technical issues they have always worked with me to solve them.  Also although you are "tied" to them so to speak you can also set Steam to offline mode and still play the single player games without issue I have done this before myself. 

     

    In this case your issue is the DRM (which is stated on the Steam page for the game that it has), you aren't willing to work on solving the issue you just want an immediate refund even though you have used the product.  You are correct that states do have consumer protection for refunds but if you look closely they do have stipulations. 

    As people have already said it goes back to the old buyer beware, you have no excuse for not knowing the product you were purchasing. 

  • krikeelkrikeel Member Posts: 56

    Like I said I worked for an internet company and what I said about charge backs was exactly how we got trained on that subject and what i was explaining was our policy. I was not making anything up or trying to freak people out. I talked to banks everyday about charge backs with the customer on the line as well. And I can tell you people do abuse it. Not all do, but we did a lot of investigating about this subject  and found many had used our service and charged back before.  That's why we started banning them. I got hundreds of emails and phone calls everyday and you would not even believe if I told you how many people threaten Charge back in the first email they send. They had not even talked to customer service yet and wanted to threaten charge back.

  • TdogSkalTdogSkal Member UncommonPosts: 1,244
    Originally posted by Nythious


     How about, instead of blaming the company
     
    Blame the asswipes who crack these games forcing companies to take such measures.  If people didn't do all the stupid shit to bypass paying for a game, companies wouldn't have to take these ridiculous steps to make a profit. 
    From a personal perspective, I don't mind the sharing/transfer of music/games online.
    From a business perspective, you lose thousands of dollars.
    From a logical perspective, you make more money if you try to do a DRM.
    From a realistic perspective, those who cracked the game, weren't ever going to purchase the game in the first place. 
     
    The only people you can blame for shitty DRMs are your fellow gamers who screw it up for the rest of us.  So deal with it. You bought a game and it's fubared, other people are having the same issue... I'm pretty sure the company is going to try and resolve the issue. 
    Steam should return the money, BUT there is a thing called a "Terms and Agreement" that you clicked yes to.  Soooo in the long run, your complaining about something you already agreed to... GG for not reading. 



     

    First lets start with "Terms and Agreement"  or ToS or EULA or anything like them are not legal contracts, me click yes is not the same as me signing a contract.  You can and will win in a court of law with the right lawyer but it will cost you.    Just like back in the day in arcade rooms, the sign that read "Play at your own risk" is not a legal sign and can be challenged in the court of law.

    Unless you physically sign a contract or verbly comit to the contract it is not legally binding and can be challenged in any court of law.

    Second True its the hackers that caused most companies to move to DRM but how far these companies have taken DRM is out of control.  You play a single player game you have to be connected to the internet 24/7?  That is crap.

     

    Sooner or Later

This discussion has been closed.